Login
Start Free Trial Are you a business? Click Here

Chapter Reviews

5.0 Rating 4,993 Reviews
99 %
of reviewers recommend Chapter

About Chapter:

Chapter provides the best Medicare guidance in America by breaking down barriers to information, training best-in-class Advisors, and maintaining continuous community & support.

Other advisors only recommend plans from insurance companies that pay them. Chapter’s technology enables its Advisors to search every plan from every carrier at unprecedented levels of detail—to ensure we provide the best recommendation every time.

Every Chapter Advisor is trained to use our proven 3 Ps Method to review each Medicare beneficiary’s providers, prescriptions, and priorities—ensuring that every client receives the high-quality healthcare they need and deserve at the best value.

We never stop being there for our members and provide continuous community & support to ensure no one’s ever left alone in this exciting chapter of life!

Visit Website

Write Your review

Anonymous
Anonymous  // 01/01/2019
Very nice young man. He answered several questions. If I wasn't sure he taken time to explain it several ways for myself to understand. I felt very comfortable with this young man. Thanking you for hiring someone whom cares for us elders and willing to make you feel like family.
Helpful Report
Posted 4 months ago
Tom Feary Our Chapter representative helped find exactly the right plan for the area in which we live. He is personable and very easy to talk to. He explained how the system worked and we were able to take all of the information he gave us and end up with the plan we needed. The plan goes into effect starting September 1. Great communicator and very customer service oriented. Thanks Tom. You are awesome! Thanks Chapter for providing a great service!!! Thanks for sponsoring Dr. Weir. You guys fill the gap that the federal government left unattended. Awesome. Just awesome.
Helpful Report
Posted 4 months ago
Courtney Moreno of Chapter is extremely knowledgeable and demystified the world of Medicare for me. Prior to working with Chapter, I was concerned about signing up for Medicare, thinking it would be extremely confusing. It’s not—especially with someone like Courtney, who made everything clear and easy to understand. Chapter helped me review my options, compare pricing, and aided in the application process, which was a breeze. I can't say enough good things about both the company and Courtney.
Helpful Report
Posted 4 months ago
I lived in Kansas and lost my Humana advantage plan. I recently moved to San Antonio, TX and was able to get a Humana Supplemet plan. I love humana, am happy to be back, and i also love the customer service of Justin Davidson and Star. Both were helpful and friendly. They made signing up for, and explaining the supplement and Center Well Pharmacy extremely easy.
Helpful Report
Posted 4 months ago
Tom Fehr was amazing. I'm new to Medicare after retirement. Tom walked me through every step; explained all my options. This isn't like dealing with individual insurance companies where employees get paid on commission. Chapter pays employees to be impartial guides to the Medicare system. I very much appreciated Tom Fehr's help and knowledge.
Helpful Report
Posted 4 months ago
Ryan was awesome! He is friendly, has great people skills, and was very knowledgeable. Definitely an assist to your company! Also, thank you for advertising on MeidasTouch because I wouldn’t have known about your services if you hadn’t. Very positive experience and I’m more confident in my future now. Thanks!
Helpful Report
Posted 4 months ago
My experience with Chapter, because of Doug Hall, was absolutely outstanding!!! I cannot praise Doug Hall enough for the integrity and professionalism that he displayed throughout our interactions. In today's enviroment, many companies and services they provide DO NOT care about the values and principles that we, Americans, value, and the service that we look for as consumers. Doug exhibited all of the values that I desire from a company, and their employees, when I'm looking to do business. I cannot recommend Doug Hall and Chapter enough to those looking for honest, caring people of the highest integrity and professionalism. Thank you Doug and Chapter!!!!
Helpful Report
Posted 4 months ago
An advisor by the name of Kelly Lindsey called and visited with me on 08/18 and gave me all kinds of information. I was at work so she said that she would call me back on 08/21/25 at 5:30pm. She also gave me a number that she said I could text her to ask other questions. I repeated the number back and she said that was correct. She also said that she would send me information through the email. She never did any of the follow up. When it was an hour past the time for her to call, I texted the number that she had given me and the response was "wrong number". I just thought that someone should know how unprofessional this advisor was. She is also not on your page of licensed advisors. Thankfully I didn't give out any personal info other than my phone number and my email. Based on this experience alone I do not recommend Chapter.
Helpful Report
Posted 4 months ago
Thanks for the help and answering all my questions take care and may GOD watch over and bless you
Helpful Report
Posted 4 months ago
Preston Ewell was very knowledgeable, professional, and patient when I had so many questions regarding Medicare. He broke everything down so it was easy to understand and also explained why he recommended one plan over another. He even called me right back when another appointment was cancelled. I recommend him highly as a Chapter representative!
Helpful Report
Posted 4 months ago
Geoffrey was so fabulous to work with in every way, I’d highly recommend him! I had many questions, he took the time to answer every one and to educate me. He was able to find us a policy that met our needs and saved us money.
Helpful Report
Posted 4 months ago
What a wonderful man Daniel Cheesman is! He helped me so much and I truly appreciate the kind of person he is. He’s kind, caring, considerate, and knows his stuff. So many people could use his professional and caring personality and what they do in their every day working life And even at their home too. Thank you for providing this kind gentleman to help all of us who are usually a little bit in the dark as to what to do! I thank God for him and his kindness! Cheers
Helpful Report
Posted 4 months ago
I spoke with Doug Hall today to enroll in a Medicare supplement program. I came into this call knowing very little and left feeling I knew everything I need to know. The sign up process was nearly effortless on my part. I’m very satisfied with Chapter and highly recommend them for your Medicare needs. Doug was precise and knowledgeable and a pleasure to talk to. Call Chapter if you need any Medicare plans. You won’t regret it! If you’re super lucky, Doug will answer the call !!
Helpful Report
Posted 4 months ago
Shannon was very helpful and considerate. She answered all my questions and was pleasant to talk to. I recommend this company Chapter 1 through medicare 👍😊
Helpful Report
Posted 4 months ago
Kim Hanzlik was very helpful in explaining the different plan options that were available as well as the benefits that came with each one. She was knowledgeable and patient with me throughout the whole process. I finished the called feeling more informed and secure about my plan and what it includes. I am glad to have been able to work with Ms. Hanzlik!
Helpful Report
Posted 4 months ago
Kim Hanzlik was very helpful in explaining the different plan options that were available as well as the benefits that came with each one. She was knowledgeable and patient with me throughout the whole process. I finished the called feeling more informed and secure about my plan and what it includes. I am glad to have been able to work with Ms. Hanzlik!
Helpful Report
Posted 4 months ago
Toni was very helpful and knowable about the different options for Medicare suppliments.
Helpful Report
Posted 4 months ago
Kim was so help in helping me choose the best Medicare supplement plan for me. She was knowledgeable and answered all my questions. I would recommend her to anyone searching for a plan.
Helpful Report
Posted 4 months ago
Tom Fehr was the most helpful and considerate and knowledgeable person to have help my husband and myself review and choose the best medicare plan options for us. He was available to answer any questions we had. We appreciate his time and all his help.
Helpful Report
Posted 4 months ago
Daniel Cheeseman was very helpful, patient, knowledgeable and kind.
Helpful Report
Posted 4 months ago
Chapter is rated 5.0 based on 4,993 reviews