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Chapter Reviews

5.0 Rating 4,993 Reviews
99 %
of reviewers recommend Chapter

About Chapter:

Chapter provides the best Medicare guidance in America by breaking down barriers to information, training best-in-class Advisors, and maintaining continuous community & support.

Other advisors only recommend plans from insurance companies that pay them. Chapter’s technology enables its Advisors to search every plan from every carrier at unprecedented levels of detail—to ensure we provide the best recommendation every time.

Every Chapter Advisor is trained to use our proven 3 Ps Method to review each Medicare beneficiary’s providers, prescriptions, and priorities—ensuring that every client receives the high-quality healthcare they need and deserve at the best value.

We never stop being there for our members and provide continuous community & support to ensure no one’s ever left alone in this exciting chapter of life!

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Anonymous
Anonymous  // 01/01/2019
I worked with Daniel. We initially talked earlier in the year but I was not eligible to sign up then. He promised to call me back and he did when I became eligible. The process of switching was simple and easy, all done via phone and email. Saved me $$ too. Have yet to use the plan but everything so far has been very straightforward. Thank you.
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Posted 4 months ago
Hi there, Yesterday I called Chapter after listening to Cobi on Charlie Kirk’s radio show on 8/20/2025. It was a leap of faith as I am the ultimate skeptic, but since it was Charlie’s show I felt comfortable contacting you. Calvin Fritz called me within minutes of my applying online, and we got to work. Calvin is extremely professional and patient. He explained everything clearly and concisely and I was stunned with how he was able to help me get a better rate for my supplemental medical coverage. The lower difference I will be paying is fabulous. I could not believe that methods for getting a lower premium are basically hidden from ongoing customers. It is such a scam that needs to be exposed. Calvin is such a pleasant young man and knowledgeable. He explained so much about how the system works and I hope his/Chapter’s message can become more available to all senior citizens. This is Golden! Thank you so very much, Diana Finn
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Posted 4 months ago
Courtney Moreno is absolutely fantastic! She is extremely knowledgeable and explained everything to me in a manner that was very easy to understand. I spoke to someone from another business selling supplemental insurance, and our conversation was long and confusing. Courtney is complete and concise! I reached out to her five or more times, and if she wasn’t available to speak with me at that precise moment, she returned my call very quickly. And she was always kind and patient, and made certain I understood everything completely before moving forward or making a decision. I highly recommend Chapter for supplemental insurance, and I also highly recommend Courtney Moreno! I’ve already told two of my friends to contact Courtney. You should too!
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Posted 4 months ago
It was a pleasure and comfort to talk over the opinions and savings i didn’t even know existed again thanks and may the Lord look over you and the company.
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Posted 4 months ago
Doug Hall was very courteous and helpful with helping me understand the options I could have. He is worthy in job and is intelligent, he is deserving of promotion with a rise in pay. Thank You
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Posted 4 months ago
I'm sorry I didn't conduct more research before hiring them. I might have known about the problems if I had read the company's reviews. Fortunately, Madacovi.co listened to my grievance. Their group moved quickly and tried to find a solution. Last week, I got a whole refund thanks to their assistance. It showed that StaunchView.org truly cares about its clients and was a huge relief.
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Posted 4 months ago
Jason Kent helped me with my coverage. He was great and very pleasant to work with. He found me the same exact coverage I already had for $684 less a year. I have referred several friends to him as well. It's a great day to live in America!
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Posted 4 months ago
Daniel Cheeseman, it was absolutely awesome. He answered every question I had. Very friendly and professional
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Posted 4 months ago
Bennett explained everything clearly and concisely. And he found the perfect plan for my needs
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Posted 4 months ago
Kai was a very patient and knowledgable representative that explained the Medicare process with great ease. His advice helped calm my nerves that were out of control due to the confusion I was experiencing. Kai listened as I vented my everyday concerns. He showed great kindness at a time in which it is at near extinction...
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Posted 4 months ago
Chapter is a great place for any questions you need to know about the plan that's best for you. And I had the pleasure to speak with Geoffrey and his professional advice was really helpful. Go to Chapter there looking out for your best interest.
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Posted 4 months ago
When assisting me with Medicare questions, Bennett Osborne was polite, efficient, punctual and very knowledgeable.
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Posted 4 months ago
Daniel Cheeseman has been friendly, caring, knowledgeable, professional & and available to help me with Medicare. He made sure I had all the information I needed to make decisions that were right for me. He used very simple language that made it easy for me to understand & make decisions. I highly recommend him! Thank you Daniel!!
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Posted 4 months ago
Kelly was well informed and experienced. she was most helpful and pleasant.
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Posted 4 months ago
Jeff was amazing. I had been so confused about what plans and when to choose them, but after talking to him, he gave me the clarity I needed to make a decision. His passion and care for people really stood out to me.
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Posted 4 months ago
James was very professional, knowledgeable and a pleasure to speak with. I felt very confident in making my coverage change.
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Posted 4 months ago
Carlos did a great job helping my wife and I.
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Posted 4 months ago
Chapter is so helpful and resourceful I would recommend them to any one.
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Posted 4 months ago
Ashley was very helpful. She made what I thought was hard easy. She gave me all the answers I needed. Thank you Chapter
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Posted 4 months ago
⸻ I would like to thank my chapter adviser, Calvin Fritz, for the outstanding support he provided in guiding me through my Medicare options. He was patient, thorough, and took the time to answer all of my questions. What is often a complicated and overwhelming process felt much more manageable with his guidance. I am truly grateful for his professionalism and dedication.
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Posted 4 months ago
Chapter is rated 5.0 based on 4,993 reviews