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Chapter Reviews

5.0 Rating 4,993 Reviews
99 %
of reviewers recommend Chapter

About Chapter:

Chapter provides the best Medicare guidance in America by breaking down barriers to information, training best-in-class Advisors, and maintaining continuous community & support.

Other advisors only recommend plans from insurance companies that pay them. Chapter’s technology enables its Advisors to search every plan from every carrier at unprecedented levels of detail—to ensure we provide the best recommendation every time.

Every Chapter Advisor is trained to use our proven 3 Ps Method to review each Medicare beneficiary’s providers, prescriptions, and priorities—ensuring that every client receives the high-quality healthcare they need and deserve at the best value.

We never stop being there for our members and provide continuous community & support to ensure no one’s ever left alone in this exciting chapter of life!

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Anonymous
Anonymous  // 01/01/2019
Shannon was very easy to understand, explains everything very well and enjoyable to talk to. Thank you
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Posted 4 months ago
James Ashton patiently explained my options according to my current medical and prescription needs. He made it so easy!!! I’m so thankful to him for his help and guidance. A big thank you to MeidasTouch Network for recommending Chapter. I didn’t realize that I could pick a different plan that provided the coverages I needed at no additional cost added to the Medicare “plan” I already had in place. Thank you!!!!!!!!’
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Posted 4 months ago
Justin is a great guy! He is extremely knowledgeable and gave me a new policy that I can't even tell you how much money he's saving me I takes too long to add it up. I live on a fixed income and because of Justin my life is a lot more easily lived now and I would recommend chapter.org to anyone looking to save money with their insurance at retirement age. I am still in shock as to how much money Justin has helped me save with my new insurance policy and I can't thank him enough.
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Posted 4 months ago
Calvin Fritz was very kind and patient and helped me understand the system at this sad time due to My husband passing away! He is certainly a great asset to your company!
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Posted 4 months ago
Stephanie made me feel comfortable going through each topic and answering my questions. She made me feel important and her goal was that I got all the information I needed before making any decisions. I appreciate her patience and professionalism. If you feel intimidated with the Medicare process, please give her a call. You won’t regret it.
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Posted 4 months ago
Matt was very very helpful to me. He made it much simpler to understand and help with my needs!
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Posted 4 months ago
JESS was great to work with. He really cared and Listened
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Posted 4 months ago
Abe Finfrock was very knowledgeable and very patient. Took the time to answer all of my questions. It really was a pleasure speaking to him. I feel at peace now, knowing I have the right coverage for me. I will be recommending friends and family to Chapter.
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Posted 4 months ago
Indy Erhardt with Chapter was amazing. She took the time to explain every plan and I discussed my health issue, doctors and medication so I knew what direction to go. She took the time to help me and I don't feel confused anymore. I want to thank her for all her help. So happy I called Chapter.
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Posted 4 months ago
Calvin was extremely thorough and walked us thru the whole process, eliminating a ton of angst regarding this insurance process. We are glad we had the opportunity to work with Calvin!
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Posted 4 months ago
This lady,Janice Brown,did an amazing and friendly job in helping me get my insurance! Thanks to her I'm at peace again.
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Posted 4 months ago
Preston assisted me throughout the whole process. EXCELLENT customer service and a pleasure to deal with!
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Posted 4 months ago
Heidi Dempsey is amazing. She needs a raise.
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Posted 4 months ago
Michael was very informative. Explained options well, asked questions and answered any questions I had.
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Posted 4 months ago
Started out trying to navigate medicare on my own. To say the least, it was a headache. Kind of stumbled on Chapter by accident, and boy am I glad I did. Indy Erhardt Made it easy peasy! She walked me through it every step of the way. She Inquired what my needs were, explained every option, (even some her company doesn't cover). Got me signed up and gave me her number to call anytime I need assistance. I cannot say enough good things about her. She is truly an asset to your company. Thank you Indy!!!
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Posted 4 months ago
Wonderful to work with Justin & Bree. Great reps for Chapter!
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Posted 4 months ago
I was overwhelmed with sales calls for Medicare Supplements. I received a call from Mike Falcon & for the first time in a year of reviewing Medicare Supplements I felt informed & confident with the education and guidance I received from Mr. Falcon. His knowledge of the products offered, pricing, budgeting, health services I wanted for my personal health and he addressed all my concerns and needs. I never felt pressured or rushed, he graciously gave me his time and answered every concern and made sure I fully understood the products and the choices I made. I felt like I was his only client, he returned my calls promptly, addressed my concerns, needs and I had a "gut" feeling I could trust him. He has not disappointed me. So grateful our paths crossed, he is top notch. Thank you for your genuine concern to help people. I hope we can keep in touch. The Chapter has a GEM in Mike Falcon, he has all the qualities of a person who represents the company, products and customer service that would make any employer proud to have on their staff.
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Posted 4 months ago
Jilly Silvers was an excelent person to speak with. Very knowledgeable and informative. Keep up the good work!!
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Posted 4 months ago
I learned about Chapter from a radio program. My husband’s corporate insurance ended unexpectedly, and I needed to move to Medicare quickly as I no longer had coverage. I knew nothing about the Medicare process and was intimidated by where to start. I had written down the information on Chapter and made the decision to give them a call. The representative helping me was Toni Aldridge. She immediately assured me that she could walk me through the entire process, educate me on all of it, and then start all things necessary to get me signed up. She was extremely knowledgeable, kind and encouraging. She was concise and made it easy to understand and make decisions and then communicated with me regularly until the process was set up for me for Medicare A and B , a supplemental policy and a prescription drug program. The resource with chapter is ongoing, even once they help get you up and running with everything, should you have any issues or questions in the future they are there to help you at any time. Chapter was a huge help to me and I would recommend them to anyone seeking to gain Medicare or even just calling to get clarification on information on certain issues with Medicare. They are experts and they handle your needs with genuine care and concern. Thank you Toni .
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Posted 4 months ago
Agent was very helpful answering all questions i had. Will recommend him to all my friends.
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Posted 4 months ago
Chapter is rated 5.0 based on 4,993 reviews