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Chapter Reviews

5.0 Rating 4,993 Reviews
99 %
of reviewers recommend Chapter

About Chapter:

Chapter provides the best Medicare guidance in America by breaking down barriers to information, training best-in-class Advisors, and maintaining continuous community & support.

Other advisors only recommend plans from insurance companies that pay them. Chapter’s technology enables its Advisors to search every plan from every carrier at unprecedented levels of detail—to ensure we provide the best recommendation every time.

Every Chapter Advisor is trained to use our proven 3 Ps Method to review each Medicare beneficiary’s providers, prescriptions, and priorities—ensuring that every client receives the high-quality healthcare they need and deserve at the best value.

We never stop being there for our members and provide continuous community & support to ensure no one’s ever left alone in this exciting chapter of life!

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Anonymous
Anonymous  // 01/01/2019
I forgot to mention that, plan D was also explained and depending on future medication, if any, I could make changes to my Plan D. Also, I learned that I could keep Chapter/Bennett Osborne’s contact information and communicate with him in the future for help with additional questions or concerns. This service is invaluable. Thank you
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Posted 5 months ago
I really appreciated Preston’s help finding the best medical care for me. He was very professional and knowledgeable. He explained everything and made it all so easy. He should get a raise, hint, hint.
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Posted 5 months ago
Bennett O was exceptional in helping me part the curtains on Medicare and what steps, in what order, are needed when applying as a post-65 person for Medicare Part B under a SEP. He also helped me understand the steps need for any appeals process due to the significant life change that precipitated this need. He was exceptionally well-versed in all aspect of the issues I am facing and he will be my go-to-guy when I start on this journey.
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Posted 5 months ago
Melissa was very helpful and answered any and all questions that I had. She is very professional at her job and I enjoyed talking to her. She is definitely a 10/10 in my book. Thank you again Melissa.
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Posted 5 months ago
Heidi Dempsey helped me so much with my decision on which policy to go first…she answered all my questions, helped me navigate through the application process…I will definitely recommend this site and Heidi to my friends and family….
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Posted 5 months ago
Jillian was very thorough & explained everything very clearly. I am so happy to have a piece of mind when it comes to my medical moving forward. Thank you for making my journey seem painless.
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Posted 5 months ago
My experience was GREAT!!! Tom Fehr did an exceptional job explaining the Medicare system and the best option for my specific situation. Tom was extremely patient to answer every question, as I was a "newby" to the Medicare program. He found me the best supplement program and a tremendous cost savings. I am glad I was exposed to Chapter by watching Charlie Kirk endorse Chapter on social media. Please give Chapter an opportunity when it comes to Medicare.
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Posted 5 months ago
Courney Moreno was very helpful from the beginning. She helped me with questions before we got involved with picking out the insurance. She is not only getting me the correct insurance I need, but she is very informative of all medicare rules and guidelines.
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Posted 5 months ago
Michael Falcon made my enrollment quick and easy. He is very knowledgeable and very good at hearing what my needs are so I feel I have the best plan for me. I highly recommend Michael and Chapter.
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Posted 5 months ago
Preston was a fantastic guide through the sign up process for medicare. He always responded to messages, had accurate answers to all of my questions and was super pleasant. I could not have done it without him . He made the process make sense. I never leave reviews but this one I couldn't wait to pen.
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Posted 5 months ago
Tom did a great job in helping me with saving on my premiums and still having great coverage.
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Posted 5 months ago
My Chapter representative, Shannon, was so nice, she explained the benefits clearly and answered all my questions. She made it a easy process. Thank you Shannon
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Posted 5 months ago
Very helpful, got just Medicare plan I was looking for.
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Posted 5 months ago
Toni knew exactly what I wanted and she knows Medicare thoroughly. She took care of things expeditiously and answered all of my questions with no equivocation. She was very pleasant throughout the entire process.
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Posted 5 months ago
Yes, you are very helpful, very courteous and very kind in helping me through the Medicare process. Thank you so very much.
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Posted 5 months ago
Doug was amazing!!
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Posted 5 months ago
I engaged with a broker in early June to get the process started. I found out we had time since I had an additional 3 months of health care coverage from previous employer. Did not hear back again from her until I contacted her in mid-July saying we needed to reengage soon. Then I contacted her yesterday and found out nothing happened and she got promoted. Expectations on me were not clearly stated and felt like I was dropped.
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Posted 5 months ago
Indy was awsome very professional great attitude and extremely helpfull, she was a pleasure to speak with
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Posted 5 months ago
Michael Falcon was amazing. I was considering changing over to Part C Medicare Advantage from my Part B Supplemental plan.. He provided all the advantages and disadvantages of each, considering all of my health problems, and helping me make the decision that I have grappled with for the last few years. Thank you so much, Michael! Now I will sleep better!
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Posted 5 months ago
Alex Veras was very helpful. I'm now signed up for a supplemental program which meets my needs ! Very informative.
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Posted 5 months ago
Chapter is rated 5.0 based on 4,993 reviews