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Chapter Reviews

5.0 Rating 4,993 Reviews
99 %
of reviewers recommend Chapter

About Chapter:

Chapter provides the best Medicare guidance in America by breaking down barriers to information, training best-in-class Advisors, and maintaining continuous community & support.

Other advisors only recommend plans from insurance companies that pay them. Chapter’s technology enables its Advisors to search every plan from every carrier at unprecedented levels of detail—to ensure we provide the best recommendation every time.

Every Chapter Advisor is trained to use our proven 3 Ps Method to review each Medicare beneficiary’s providers, prescriptions, and priorities—ensuring that every client receives the high-quality healthcare they need and deserve at the best value.

We never stop being there for our members and provide continuous community & support to ensure no one’s ever left alone in this exciting chapter of life!

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Anonymous
Anonymous  // 01/01/2019
It was a great experience Jeffrey did a great job. Very professional seems to be a gentleman that loves his job. Made it very enjoyable to deal with. Thank you Jeff. Have a great day to you and your team. Thank you.
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Posted 4 months ago
Michael was very helpful in explaining what my determinations should include in order choose the right coverage/plan for myself. He also stated he will follow up it see if I need and additional help.
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Posted 4 months ago
Couldnt have ask for a better helper. She saved me almost $300.00 a month. Thank uou agan magan. You were a great help.
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Posted 4 months ago
Mike was very knowledgeable regarding all information and plans offered to make a informed decision regarding Medicare plan.
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Posted 4 months ago
Very clear and well-spoken Young and very tall man. Alex strong seems like he is very interested in helping people like me to navigate the path to getting the best healthcare possible. All my questions were answered very clearly.I would recommend Alex Strong to my other disabled friend s. Thank you Alex
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Posted 4 months ago
Tom Fehr Was very helpful and explained everything in detail I felt so much better after he explained everything to me He did awesome job
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Posted 4 months ago
Bennett was very helpful and clear in assisting us to choose the optimal Medicare part g and part d plans.
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Posted 4 months ago
I worked with Traci O'Connor...Traci did a wonderful job helping find the right plan for my needs. She was very knowable, very patience & just a pleasure to work with. Definitely made navigating this very new & foreign experience far less scary! Thanks so much Traci for all your help!
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Posted 4 months ago
Excellent service! I’m an old guy and moving from NYC to San Francisco Sept 1, I had no idea how to change my medical insurance since my present medical is not available in Ca Lucky for me I was called by Ms. Heidi ! She guided me from start to finish She was as patient as can be with me Lovely lady with all the answer I asked and when she didn’t know she would research the topic and give me the answer Right now I’m set because of her! San Francisco here I come ready and willing Thanks all to MS Heidi I would give her 10 stars if possible I thank the Lord for putting her on my path! Couldn’t be happier ! Geo now from NYC to be soon in San Francisco !!!!
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Posted 4 months ago
My "agent" Preston was knowledgeable, helpful, and efficient. He made painless something that I've been putting off for too long. Strongly recommend.
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Posted 4 months ago
Our Agent Derrick Muntz was so helpful, patient, professional and trustworthy. He helped guide us through selecting a plan that fit our needs and budget. I recommend using Chapter to guide you and relieve your stress, anxiety and mental health.
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Posted 4 months ago
Tom was very helpful and knowledgeable about so many plans and which would be best for myself. Talked me through all the paper work, and was very kind and reassuring .
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Posted 4 months ago
Tom Fehr I was very pleased with his knowledge of the different Medicare plans and what was best for me. I’d give him 5 stars because I knew nothing about it since I’m 64 and on Social Security and was atomically being put on Medicare didn’t understand anything till now.
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Posted 4 months ago
After months of trying to figure out the system, I found Chapter and feel like I won the lottery. I received all the information I needed and my representative, Tom Fehr, signed me up with the best plan while I was on the phone. He was excellent.
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Posted 4 months ago
We have been absolutely delighted with Carlos Lopez, who is extremely knowledgeable, courteous and helpful! With each phone call, we have learned more about the Medicare maze and have felt more comfortable with our options. Carlos has NOT been pushy, but, instead, has been extremely helpful in understanding our needs and offering the best options. Thanks Carlos!
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Posted 4 months ago
Kim was so awesome and knowledgeable about my needs for Medicare. Thank you so much for your guidance and support 🙂
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Posted 4 months ago
Traci O was a Great help in assisting me thru the process of signing up for Medicare. She was very knowledgeable and explained everything in an easy-to-understand manner. You could tell that she loved what she does, and I felt better knowing someone who cares helped me. Her patience in helping answer all the questions and guidance thru the process was greatly appreciated. Knowing I can reach out to her if I need anything else is also a great relief. I will tell everyone about Chapter.
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Posted 4 months ago
I called Chapter today and had the pleasure of dosing with Daniel. He was very helpful, professional, patient, and helpful. He gave me all of the info I needed to understand how Medicare works so I was able to make a decision regarding my options. Daniel answered all of my questions and concerns. I had been putting off calling, but when I finally did, he made everything so smooth and easy. Thanks Daniel and Chapter. Highly recommend. 10 🌟
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Posted 4 months ago
I can’t say enough good things about the rep that walked me through the Medicare process. Matt was professional, patient and thorough. He genuinely seem to care and made the process easy for me. Kudos to Matt.
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Posted 4 months ago
Just had a very enjoyable and professional call with William D. He was personable, knowledgeable and extremely helpful. Very impressed. Would definitely recommend Chapter to anyone needing to navigate the Medicare Supplement and Rx/dental/vision options. William is proof that an organization can live up to its motto - “Medicare Made Simple”
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Posted 4 months ago
Chapter is rated 5.0 based on 4,993 reviews