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Chapter Reviews

5.0 Rating 4,993 Reviews
99 %
of reviewers recommend Chapter

About Chapter:

Chapter provides the best Medicare guidance in America by breaking down barriers to information, training best-in-class Advisors, and maintaining continuous community & support.

Other advisors only recommend plans from insurance companies that pay them. Chapter’s technology enables its Advisors to search every plan from every carrier at unprecedented levels of detail—to ensure we provide the best recommendation every time.

Every Chapter Advisor is trained to use our proven 3 Ps Method to review each Medicare beneficiary’s providers, prescriptions, and priorities—ensuring that every client receives the high-quality healthcare they need and deserve at the best value.

We never stop being there for our members and provide continuous community & support to ensure no one’s ever left alone in this exciting chapter of life!

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Anonymous
Anonymous  // 01/01/2019
Jason was very informative and knowledgeable he answered all of our questions so we understand what we need to do in the future Thank you Sir
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Posted 5 months ago
Shannon Davis of Chapter was very friendly and helpful, explaining everything clearly and simply, helping me get the best policy for me.
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Posted 5 months ago
Shannon Davis made the process so easy. The amount of knowledge and expertise and kindness she showed was extraordinary. Everyone should use her as their intermediary in the process of getting Medicare supplemental. You should also give her a big fat raise.
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Posted 5 months ago
She was very professional and quick to identify what type of insurance that was needed
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Posted 5 months ago
Very patient and knowledgeable
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Posted 5 months ago
I had talked to several agents about Medicare, but Chapter was the one that took the time to explain things to me, and helped me understand what my options were, we went over things one at a time, and a few times over again, but it meant the world to me, to have these things sink in and understand, it is a very confusing process….but Chapter made it a whole lot easier
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Posted 5 months ago
Wes did a great job. We were having trouble and he walked us thru and got it done.
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Posted 5 months ago
walked me thru all options, made it easily cut thru the noise and make a decision that was right for me. Jacelyn was great to work with
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Posted 5 months ago
My advisor Daniel Cheeseman explained every aspect of Medicare and all its plans. He helped me through the process and was extremely helpful.
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Posted 5 months ago
I cannot thank Matthew Johns enough for making the process of obtaining Medicare supplemental insurance so easy. Throughout my call to Chapter, Matt was unfailingly helpful, knowledgeable, patient, and kind. He found for me the best plan at the lowest price and assisted me with signing up for Medicare Part B. I would recommend Chapter without reservation to anyone seeking help with medical insurance. It's the best!
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Posted 5 months ago
My Chapter rep was Heidi Dempsey. Her expertise on the Medicare add-on plans put her at the top of her profession. What set her apart from any expert in their field was the genuine care and guidance she gave me as an individual. I can say without reservation that with Heidi's advice, she made my future medical care a positive experience. I will always recommend Heidi and Chapter to all.
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Posted 5 months ago
Bryson was so helpful and explained so much to me. I'm so appreciative for his professionalism in helping me choose a medicare plan. Medicare can be so confusing and he just put me at ease. I look forward to working with Bryson. JP
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Posted 5 months ago
I really enjoyed the education that Courtney Moreno gave me. She stayed on the phone with me to go over the programs so that i was able to choose the right program for me. I am very certain that I have choose the right program with her explanation. Thank you, Courtney, look forward to talking with you again Tina Hall
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Posted 5 months ago
I had spoken to Tom Fehr at Chapers. He was so helpful and in helping me to choose a plan. He explains things very well and answered all my questions and about Medicare.
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Posted 5 months ago
Friendly and efficient.
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Posted 5 months ago
I had a great experience with Mr. Osborne. He displayed the three pieces, professional patient and persistent. He took his time and explained everything to me. I feel a lot better trying to understand how this thing called Medicare works.
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Posted 5 months ago
My wife and I are beyond pleased with the help we received from Melissa Spencer and Chapter.
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Posted 5 months ago
Melissa was very knowledgeable, and helpful in helping me to choose a plan.
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Posted 5 months ago
Shannon Davis was very easy to talk with and very patient with all of our questions. One aspect I really liked was if she did not know the answer, she said so, and then researched and got us the answer.
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Posted 5 months ago
This was my first Medicare call to anyone. Mike Falcon gave detailed information to me after letting me give him my medical history. With all the options available, Mike gave me advice that I could understand. It was an excellent introduction to Medicare and supplemental coverages I knew nothing about before.
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Posted 5 months ago
Chapter is rated 5.0 based on 4,993 reviews