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Chapter Reviews

5.0 Rating 3,087 Reviews
99 %
of reviewers recommend Chapter

About Chapter:

Chapter provides the best Medicare guidance in America by breaking down barriers to information, training best-in-class Advisors, and maintaining continuous community & support.

Other advisors only recommend plans from insurance companies that pay them. Chapter’s technology enables its Advisors to search every plan from every carrier at unprecedented levels of detail—to ensure we provide the best recommendation every time.

Every Chapter Advisor is trained to use our proven 3 Ps Method to review each Medicare beneficiary’s providers, prescriptions, and priorities—ensuring that every client receives the high-quality healthcare they need and deserve at the best value.

We never stop being there for our members and provide continuous community & support to ensure no one’s ever left alone in this exciting chapter of life!

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Anonymous
Anonymous  // 01/01/2019
At the beginning of my meeting with my advisor, Cathy, my anxiety was high. During our meeting she was able to reduce my level of anxiety with her knowledge, patience, and clarity. I felt sure of my needs and the decisions became clear. Highly recommend!
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Posted 11 months ago
I had the pleasure of working with Dan Cheesman he was extremely helpful very patient very courteous he helped walk me through the plans I would definitely recommend him to anyone thank you,Linda
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Posted 11 months ago
What a wonderful experience that I had on the phone with this young lady she was so knowledgeable and she helped me out so much
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Posted 11 months ago
I was greatly impressed by Andrew Morrison knowledge and ease with which he obtained any info on various supplemental and drug plans, providers, cost, etc.. He promptly answered all my questions on coverage specifics, explained clearly the difference and pros and cons of available plans, checked the cost of my specific drugs, submitted part D application for me and arranged for Cigna agent to help me with supplemental. The plans he found for me will cost about 30% less than other agency advised, so I am very grateful for his help. Thanks, Anna Miller
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Posted 11 months ago
Venus was a joy to talk to. She found a plan that works best for me. She took her time and explained everything in a way that was easy to understand. I’m very happy I had Venus for this.
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Posted 11 months ago
Called the first time & spoke with Venice, just wonderful. She helped me so much. She was so polite & professional! Thank you Rose Abatemarco
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Posted 11 months ago
Noreen did a superb job of everything and I couldn’t have asked for a better professional to assist me. She’s an above board ger it done with a beautiful way about her. Very grateful to have her assisting me.
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Posted 11 months ago
Seth was very helpful and polite.
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Posted 11 months ago
Sydney Stewardson is a gem. Very knowledgeable friendly and professional. We feel like she took care of us like it was her own parents. Highly recommend.
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Posted 11 months ago
Michael was incredibly thorough and answered all my questions before I could even ask them!!! He was so friendly! I was impressed with his honesty and professionalism as well. I was a bit leery of speaking with someone as opposed to just researching on my own. I’m very happy to have spoken with him!
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Posted 11 months ago
I worked with Spencer Murdock and he was fantastic! Spencer was very knowledgeable and walked me thru the best programs for me. I would certainly recommend Spencer & Chapter as he made this process much easier.
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Posted 11 months ago
I did my research and thought I knew all I needed to know but told Daniel, my advisor, to give me all the information as if I knew nothing. I was glad I did because I learned a few things. Next year my wife will be another new client for Chapter and Daniel!
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Posted 11 months ago
Vinson make me happy! He could not have been more patient, knowledgeable, and helpful. Very much appreciated.
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Posted 11 months ago
My chapter help was Carlos Santiago and he helped me discover All my options for Medicare and give me the best options for coverage through the programs. He is definitely the best help I have had to understand all the programs and benefits
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Posted 11 months ago
I had Josh from Nevada or Arizona help me and he was very attentive to my insurance needs. I appreciate him taking the time to tell me how we can save money in monthly premiums for our plan G extra insurance. I recommend the company and trust they are looking out for people on Medicare and Insurance needs.
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Posted 11 months ago
John made a complex process simple explaining things as we went along and was quite patient with my questions. The answers were precise and concise, and you could tell he really knew what he was talking about. He listen to my questions and answer them accordingly I would recommend him to other signing up.
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Posted 11 months ago
As my husband was retiring we needed to sign up for Medicare. I was overwhelmed by the process. Seth Peters with Chapter could not have been more helpful and knowledgeable. He took the time to find plans that would work best for us and he answered all questions I had. Signing up was quick and easy. I will be recommending Chapter to all my family and friends.
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Posted 11 months ago
I started looking at Medicare Advantage plans, on line, and was completely lost. Too many ads, and too many choices. A lot of opinions, but less substance. I found Charter through Forbes, emailed them, and received a call back within minutes. It took the representative less than half an hour to identify my needs, and identify potential plans. His first recommendation was spot on, and after discussion, he sent me the plan to review. I called him back within the hour, he hooked me up with a registered agent, while on the call, and within 20 minutes I was through the enrollment process. Best service ever! Courteous, responsive, highly knowledgeable, and personable. I HIGHLY recommend this company.
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Posted 11 months ago
Chloe Hart was extremely patient in explaining my options. I would be comfortable referring her to consul family or friends with there health care questions going forward.
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Posted 11 months ago
Rachel Purita was great. She was informative and helpful. I had many questions and she had the answers. She gave me choices and the reason " Why". She gave me time to digest all the information and guided me to ask friends and family. Gave me 3 days and was not pushy. Very important. Picking a plan is a Real Pain and Stressful. Rachela was great help. Thank you Mike Woodward
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Posted 11 months ago
Chapter is rated 5.0 based on 3,087 reviews