Getlaidbeds.co.uk Reviews

Name: Getlaidbeds.co.uk
Address: Barn 3-5, Wharf Way, Leicester, Leicestershire
Rating: 4.39

4.4 Rating 2,097 Reviews

84 %

of reviewers recommend Getlaidbeds.co.uk

4.4

Based on 2,097 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

020 3695 2463

Email:

hello@getlaidbeds.co.uk

Location:

Barn 3-5,
Wharf Way,
Leicester
Leicestershire
LE2 9UT

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Getlaidbeds.co.uk 5 star review on 24th June 2025

301

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent quality products and impeccable service.”

Helpful Report

Posted 1 year ago

“Great service. Quality product. Easy to construct. Everything went to plan 😁”

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Posted 1 year ago

“We are very happy with our bed and the service, it was easy to assemble. Also handy being able to pick a delivery date.”

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Posted 1 year ago

“Would highly recommend this company. Everything from ordering to delivery, to the quality of the materials and workmanship, was spot on. I was kept updated via email with my order progress and delivery was hassle free. Putting the bed together was straightforward and the instructions were clear. Bed is sturdy and feels like it will last a long time. Super impressed”

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Posted 1 year ago

“We are currently waiting for our newly delivered bed to be rectified! It was delivered with two ends the wrong length , so we are unable to assemble it and we are unfortunately without a bed for the Easter weekend. Apparently their staff are on holiday and we have to wait until 9 th April .It was delivered on 26th March, so not impressed.”

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Posted 1 year ago

“The order came in 2 parts, and the hardware is missing so we can’t build the bed”

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Posted 1 year ago

“The bed is excellent and looks really good in place. The customer service was very good: the bed was delivered without screws or instruction; when we called the company they apologized and despatched them immediately; unfortunately they did not arrive and so we had to contact again two days later when they again apologized and sent the items immediately and the second delivery arrived the following day. It was irritating but the staff were very polite and helpful and took action immediately. Well done and the delayed delivery wasn't their fault. Instructions were easy to follow and the bed is stunning and comfortable.”

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Posted 1 year ago

“Excellent service. Very pleased with my new bed & mattress. Delivery guys were polite and helpful.”

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Posted 1 year ago

“Starting with the website, right through to delivery of the bed, Get Laid Beds is a company that seems to really care about quality, presentation and service. Once I'd chosen the bed (Kensington double), the ordering and payment process were simple and straightforward, including a handy three instalment payment plan. The beds are hand made, and so take about 10-14 days to arrive. A few days before delivery (the date of which you can choose) I had confirmation that the bed had been completed and was due for delivery soon. The day before date it arrived I received a reminder notice, and then a more specific delivery window was provided for the following day. The drivers Peter and Jay arrived promptly within the delivery window and were very polite and friendly. They placed the bed components in the bedroom, and gave me advice on how to complete the assembly. I ordered the 'white glove' service for a semi-finished bed, so the head board and foot board had been pre-assembled, and I did the rest. The assembly was not complicated, although I would recommend the use of an electric screwdriver as some of the screws are long and can be rather stiff and laborious to do manually. I'm very happy with the finished product... and as you'll see from the photo, Big Ted loves it! 🧸 Altogether a company I'd highly recommend.”

Getlaidbeds.co.uk 5 star review on 26th March 2024

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Posted 1 year ago

“Excellent customer service, great product delivered as ordered and on time. Thank you.”

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Posted 1 year ago

“The whole process of getting the bed is smooth from start to finish: the phone staff when ordering were very helpful and efficient, we were kept up to date on progress with the construction and delivery was prompt and on time. The delivery staff were polite and helpful and built the bed in no time. The bed is solid and great quality we are delighted with our order.”

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Posted 1 year ago

“First rate! Lovely solid bed at a good price. Able to choose delivery date and good comms. Packaged really well. Good attention to detail. Would definitely recommend you”

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Posted 1 year ago

“No issues, great bed frame, easy to get a reply from support when I had a question - would happily buy from them again!”

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Posted 1 year ago

“My bed was split in three and sent to three different depots. One section was delivered on time. The other two were not, meaning I had no bed to sleep on for 3 nights. I had to liaise with both the delivery company and Get Laid Beds who both blamed each other for the reasons why I couldn't get the second and third sections delivered faster. I was given a measly £25 refund on an over £2k order for the disruption [2 days off work to take delivery, delivery 3 days late and a heavily disrupted weekend with no where for family to sleep]. Won't be recommending this company.”

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Posted 1 year ago

“The deliver driver and handyman is poilet and on time. Peter keep his shoes off without asked once he show I am shoes, an indicator of attentive to customer needed.”

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Posted 1 year ago

“We love our bed. Great quality. Fast delivery.”

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Posted 1 year ago

“Good quality bed, delivered on time and very quick assembly”

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Posted 1 year ago

“super good! delivered on time, high quality, very easy to assemble”

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Posted 1 year ago

“bed delivered and set up on time.good communication on the days before and on the day.bed set up .sold and comfortable. marked down as large chip on bed at footend ,top of lower plank.approx 3mm by 50mm.did ont spot at time of signing off.luckiily i had some food filler and touch up pen that matched the colour of the bed.”

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Posted 1 year ago

“Well made, as described, easy to put together.”

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Posted 1 year ago

Getlaidbeds.co.uk is rated 4.4 based on 2,097 reviews