Getlaidbeds.co.uk Reviews

Name: Getlaidbeds.co.uk
Address: Barn 3-5, Wharf Way, Leicester, Leicestershire
Rating: 4.38

4.4 Rating 2,322 Reviews

84 %

of reviewers recommend Getlaidbeds.co.uk

4.4

Based on 2,322 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

020 3695 2463

Email:

hello@getlaidbeds.co.uk

Location:

Barn 3-5,
Wharf Way,
Leicester
Leicestershire
LE2 9UT

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Getlaidbeds.co.uk 5 star review on 21st December 2025

313

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“On the whole I am impressed with this company. Any communicaiton has been timely and clear. We wanted to see and try our bed before buying and our visit to the showroom in Leicester was informative and easy. The bed frame (low platform engineered oak) is basic and simple but that's what we were looking for. Solid and minimal sound of wood rubbing on wood. Pretty good so far and works well with our current mattress which didn't need replacing. We are happy with the quality. What was really disappointing was delivery. Our 5 piece delivery was meant to be arriving on a day that we had booked off work. Only 4 of the boxes arrived and it turned out that FedEx had put one box in a different van and it went to a different depot. Not quite sure how they managed this when they are such a big established company. And I would hope that Get Laid Beds would double check at that stage. They did apologise but it felt a bit like they were putting all the responsibility on FedEx. I think there should be more monitoring of that and a bit more taking ownership that this is the company they have chosen to deliver their beds. The 5th box came a day late which meant we had to sleep with the mattress on the floor for a night which wasn't great. This said, we are on the whole happy with the actual product and sleeping better!”

Helpful Report

Posted 1 year ago

“Low Fuji Attic Bed - Instructions are not clear and painfully hard to follow, support rail was the wrong length and overhangs, drill holes do not match up on certain pieces. Not worth the $580+ I paid at all. I would leave photos but as I write this, it won't even let me upload the images to prove how poorly designed it is. Absolute scam, would not recommend.”

Helpful Report

Posted 1 year ago

Hi Reece, We would love to resolve any problems you are having. We haven't had any contact from you in regards to your concerns with the bed through our support lines or email addresses. Please contact the customer service team directly as we are unable to assist you through reviews. Kind Regards, The Escalations Team

Posted 1 year ago

“Lovely company. Website was easy to use and the Web chat feature was helpful for query I had before purchase. I received emails to keep me up to date on the bed being made and delivery arrived on time on the date selected. The only delivery available in our area was the standard courier delivery meaning we had to construct the bed from scratch ourselves, which was a little disappointing. Overall a good experience with the company.”

Helpful Report

Posted 1 year ago

“Very impressed with the build quality and look of the bed. Although there was an issue with my order, Elisha very quickly organised for a replacement part to be sent. Great customer service.”

Helpful Report

Posted 1 year ago

“Excellent product. From start to finish excellent communication, quality and finish incredible value for money. Delivery company kept in contact and delivered directly to the doorstep. This bed will last for years. Highly recommend this company. Happy mum, happy son.”

Helpful Report

Posted 1 year ago

“Beautifully made and well packaged”

Helpful Report

Posted 1 year ago

“I first stumbled upon Get Laid Beds when visiting my dad’s new house. He’d bought himself a Low Oriental Bed in walnut. I liked the look of it and made a mental note to buy one for myself. Soon afterwards an opportunity to redecorate my flat arose. I painted my room pink and opted for a super-kingsize Tokyo Bed (space saver) in Honey. Despite feeling huge and taking up space, the bed actually made my room look bigger. I love the oriental and minimalist frame and the floating shelves enhance the authenticity of the overall look. The ordering and delivery process was easy and the bed arrived within a matter of days.”

Helpful Report

Posted 1 year ago

“We got a four poster bed from Get Laid Beds. Emailed communicating progress weee great and it was delivered on exactly the day scheduled. For a four poster it was super easy to assemble. We went for the 5000 spring mattress and I have to say it is the best bed I have ever slept it.”

Helpful Report

Posted 1 year ago

“Excellent service and quality”

Helpful Report

Posted 1 year ago

“Absolutely brilliant bed and service. Easy to assemble. Had a bed from another company and it was rubbish”

Helpful Report

Posted 1 year ago

“The bed we ordered (Ottoman Bed) seems solid and of good quality. Unfortunately Get Laid Beds didn't pack the correct slats size so we had to wait another week to finish building our new bed...”

Helpful Report

Posted 1 year ago

“Love the new bed! The assembly instructions were a little confusing as I thought I had been sent a single bed, instead of the double I ordered. But I got in touch via email and the team set me straight and I did in fact have the parts for my double! Feels very sturdy, I don't think it'll be falling apart any time soon!”

Helpful Report

Posted 1 year ago

“First let me say I am very pleased with the bed frame; however, I thought you might like to know more about my experience- should it be useful for I.proving customer satisfaction. * one of the side panels arrived with a silver stain on the white surface- which I have now virtually removed by rubbing repeatedly with cloth. * 4 additional holes on the headboard legs which did not appear on the assembly drawing. * for slat positioning, a pre cut spacer for positioning slats would have speeded up assembly for me.”

Helpful Report

Posted 1 year ago

“Exactly as described, lovely sturdy wooden bed, easy to assemble, looks great, makes the room look bigger than our old bed (same size) did. Absolutely thrilled with my purchase.”

Helpful Report

Posted 1 year ago

“Very happy with my bed. Every piece fitted perfectly, easy to put together and very solid. This is not your cheap MDF bed, they are fantastic for the money and well made pieces of kit. I was so impressed I was tempted to buy a mattress from them based on the quality of the bed alone but they were a little out of my price range. All in all a fantastic purchase and peace of mind with the 11 year guarantee.”

Helpful Report

Posted 1 year ago

“Love my new Get Laid Beds oriental space saver bed! It fits beautifully leaving plenty of space in the rest of the bedroom. The bed is excellent quality, the wood is beautiful and it was very easy to assemble (for a non-handy person!) Delivery was super quick too. Highly recommended - by me and my dogs ! Thanks GLB!”

Helpful Report

Posted 1 year ago

“I spent a ridiculous amount of researching beds before I settled on this company. This is mainly because U am fed up with buying cheaper beds that break within a couple of years. My single Space Saver Platform bed is great! Totally solid, the slats are wide and thick and wide and don’t creak! I was kept informed of the production and delivery targets throughout. 👍”

Helpful Report

Posted 1 year ago

“I purchased a "Low Tokyo Bed" a couple years ago & loved it. Just today I assembled two "Four Poster Beds" for my daughters. A few canopy's and ferry lights, and they're genuinely princess beds! My daughters are so excited & I am very pleased with the quality.”

Helpful Report

Posted 1 year ago

“One star is too many, the instructions are just pictures, the wood is supposed to have fully predrilled holes except the bed I ordered certainly didn't so on trying to complete the hole the drill bit broke. Phoned and had someone say but it's just pine one too many times as though what was my problem! I have built lots of furniture and this was just rubbish, however, they kindly offered to send out a replacement part which should have arrived yesterday but now received email confirmation arriving next week... so my daughter will have been sleeping on a mattress on the floor for a fortnight! And don't get me started on the underbed drawer, what a piece of junk certainly not worth a fraction of what I paid, save your money and buy elsewhere, I do not recommend!!”

Helpful Report

Posted 1 year ago

“Very poor quality. The queen frame doesnt even have a middle support, which they only sell for “extra”. AVOID”

Helpful Report

Posted 1 year ago

Good Afternoon, Thank you for your review. We can see that you have been in contact with the customer service team. They have informed you that you had assembled the frame incorrectly, based on a YouTube video that pertains to a different bed entirely. You were dissatisfied when they requested for you to rebuild it properly in order to determine if the issues you were encountering persisted. As previously mentioned, the frame size you received does not include a central support as a standard feature. As there is slightly more flex in the slats than expected we will be sending you a central support, along with other components of the bed that we believe will assist in resolving this issues you have experienced now that the bed has been assembled correctly. There is no charge. Please do continue to communicate with customer service throughout this process. Regards, The Escalations Team

Posted 1 year ago

Getlaidbeds.co.uk is rated 4.4 based on 2,322 reviews