Name: Gettransfer
Address: 10, Larnaca
Rating: 4.21

“Beware! Left me at airport with 5 month baby - called customer support who said I had no booking. Had to find a taxi and then driver contacted me after I arrived at location (not his fault as they did not give me his details). I then cancelled my flight 2 weeks later, within 48 hour window, and they refused to refund my money; saying it could only be used as credits on their ride”

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Posted 2 years ago

“This company is effectively a Ponzi scheme. They are failing people repeatedly and keeping their money based on their dubious terms and conditions. They are not paying drivers and are cancelling transfers at short notice that were almost certainly never legitimate. Have a read through the reviews on this site. It appears to me that the owners of Gettransfer are in the final throes of bankruptcy and are stealing as much money as they can before disappearing into the sunset on their illegally attained yacht. Every positive review for this company is almost certainly fake and the only honest reviews are from people like myself who have been badly let down and are substantially out of pocket. Their customer service is non-existent, they never answer emails properly (you will just get a stock answer) and once they have spoken to you once on the phone they will block your number and never answer you again. If anybody has any legal expertise they need to investigate this company immediately. They are a fraudulent organisation and I cannot implore you strongly enough to never use them.”

Gettransfer 1 star review on 20th February 2023

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Posted 2 years ago

“DO NOT BOOK WITH THIS COMPANY! I had a horrendous experience, was left stranded at the Miami airport, and tried to get in contact with the company through several of their “service support channels” to find no one to provide me with answers to why my driver never showed up nor he answered me in the chat in the app. DID NOT GET MY MONEY BACK. Suggestion to the company: When you do not fulfill your end of the bargain give the customer their money back, it is only right and ethical. Your reputation as the scammer is growing rapidly.”

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Posted 2 years ago

“ATENTION TO ALL DRIVER, THEY STOP PAYING!!!! I am a driver and when I start to work they pay me two times smal amount, then I trust them and I work a lot 1 mounth (december), I drive for 2000 eur, and they didnt pay me, they have time to 10.01.2023 for pay, I ask where is my money and they said wait to end of March.”

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Posted 2 years ago

“My transfer was cancelled at short notice, gettransfer sent email with apologies, my gettransfer app balance was credited with refund. This is no use to me now. I want the refund bact to my debit card. I am still waiting!”

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Posted 2 years ago

“FRAUDSTERS - extremely poor service - they cancelled my transfer with less than 18 hours notice by email - I only saw it by chance - and then they wanted an extra $50 to rebook with a different car. I refused - and they refused to give me my money back - dreadful company - terms and conditions are ridiculous and do not make English sense. AVOID AVOID AVOID - unreliable and FRAUDSTERS”

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Posted 2 years ago

“Dont use them, they are a scam, they have huge unsettle bills with their partners (my case is a Spain company), so the Spain driver e-mail/whatsapp me that Gettransfer didnt settle payment to the Spain company, so they have to cancelled my order (fully paid Gettransfer on booking), so I contact Gettransfer for a refund as they cancelled my booking and Gettransfer refuse for my refund? Already reported to my bank & not sure if I can get my refund back.”

Gettransfer 1 star review on 12th January 2023

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Posted 2 years ago

“Avoid at all cost. Ordered transfer From airport to hotel in Antalya. Was waiting for the driver for 40 min, had to contact driver few times while were waiting , he replied only once saying that he stick and will be 10 min late, then he stopped replying, , had to take other taxi after waiting 40 min after booked time , asked for refund , after sending 4 emails and 30 days of waiting , quality department informed that the driver provided evidence that he was there , refund rejected. Looks like SCAM company. Never again.”

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Posted 2 years ago

“Service get cancelled by the company and yet there is no refund”

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Posted 2 years ago

“as i driver the trips i made was not paid since three years till now , if i knew i would not trusted, for now those whom you dont know, know now , for the customer as a driver if i dont get my money, how can i come to pickup you forget use another company. gettransfer please do not answer just pay and rightnow please gettransfer stop the missleading. Do not answer your scamp lei want to hear will post every day to warn all the people this compamy is not seriös is Mafia. You have answered my last one and dont want to hear from you unless payment.”

Gettransfer 1 star review on 1st January 2023

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Posted 2 years ago

“This company is illegally withholding funds of thousands of customers. DO NOT USE. SCAM SCAM SCAM. Google this abomination of a company to see all the people who paid for transfers only for there to be none and for the company to illegally keep their money. DO NOT USE. SCAM SCAM SCAM. I booked return transfers from the airport and when we arrived we spent ages looking with heavy bags to find out there was no transfer. We rang the driver who said no and then hung up on us. We were left stranded in the airport on Christmas eve. I am pregnant and my husband has a disability. We then had to find and pay for alternative transfers which was at a further cost to us. I have contacted the company 13 times requesting a refund of the money I paid. The company is refusing to do so which is illegal and in breach of the European Consumer Protection Code. I have lodged a formal complaint to the EEC and the relevant authorities in Cyprus. This company is violating customers rights and illegally withholding peoples money on a very large scale and needs to be stopped. Google and read the extent of what they are doing to so many people. Report them to the EPC and relevant authorities and police in Cyprus. They are a scam.”

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Posted 2 years ago

“Booked, driver cancelled due to not being paid by transfer.com, company refused to refund, offering only a credit”

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Posted 2 years ago

“This company is not legitimate. They take your money when you book. They do not turn up and left us stranded. I called them and spoke to someone in Cyprus who told me to email. I e mailed and they told me to read terms and conditions. I did and informed them that they have broken the terms. I have not heard back. I have read now many similar reviews. DO NOT USE THIS SCAM COMPANY It seems a brilliant concept, but it is just a scam. They are defrauding thousands of people like myself. Don’t be another statistic. I will be reporting them.”

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Posted 2 years ago

“I’m a driver for a couple years. Gettransfer not paying me already for 2 months. Do not use it.”

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Posted 2 years ago

“I am driver several years for gettransfer, everything was ok until two months ago when I didn't receive payment for rides in summer period. They keep my money and laying about payment.”

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Posted 2 years ago

“I'm a driver for them, they are getting the money from the PAX, but not paying the drivers. DO NOT USE Gettransfer, they are probably headed for bankcrupcy. As fas as i know they are not refunding PAX either. Its a SCAM company.”

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Posted 2 years ago

“The driver never turn up to pick me up at the airport and choose not to answer my calls or messages. Get transfer refuses my request for full refund, instead they are only offering a credit for a future ride. However, I do not wish to use such an unreliable service ever again. Its a scam!! keep away!!!”

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Posted 2 years ago

“Hello just to share I worked with yoh From October which was supposed to be payed in one month and on the payment details supposed to be payed after a month and takes 10 processing days ( also too much ) but ok then I changed it to get payed every 3 days processing within 2 days on the 1st of November , On the 5 th of November exactly the day I was supposed to receive the first paymentI received and email saying that you terminated my contract, Strange although I was already supposed to receieve a payment but when I contacted the finance through email there answer was . Why several days I already have a payment due to receive on the 5th of November Which was yesterday why didnt I receive that one at least. And how do yoh block an account first before finishing the pahment Sent from my iPhone On 6 Nov 2022, at 1:31 AM, GetTransfer.com wrote: Dear Partner, The money will be transferred several days after your account is completely blocked. Best regards. GetTransfer.com carrier's support team Email: partner@gettransfer.com GetTransfer.com Travolution Awards Winner 2019 Globe Travel Awards Winner 2020 That and for your information the account is not yet blocked as per them it is only deactivated I dont know how you expect people to work with you when uou are dealing like this Just update for the help they are providing in private update received an email saying that they will not pay me I reporrted to Dubai police tomorrow morning I will head to The roads and transport Authority in Dubai file a case and make sure this app is banned here”

Gettransfer 1 star review on 10th December 2022

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Posted 2 years ago

“Hello just to share I worked with yoh From October which was supposed to be payed in one month and on the payment details supposed to be payed after a month and takes 10 processing days ( also too much ) but ok then I changed it to get payed every 3 days processing within 2 days on the 1st of November , On the 5 th of November exactly the day I was supposed to receive the first paymentI received and email saying that you terminated my contract, Strange although I was already supposed to receieve a payment but when I contacted the finance through email there answer was . Why several days I already have a payment due to receive on the 5th of November Which was yesterday why didnt I receive that one at least. And how do yoh block an account first before finishing the pahment Sent from my iPhone On 6 Nov 2022, at 1:31 AM, GetTransfer.com wrote: Dear Partner, The money will be transferred several days after your account is completely blocked. Best regards. GetTransfer.com carrier's support team Email: partner@gettransfer.com GetTransfer.com Travolution Awards Winner 2019 Globe Travel Awards Winner 2020 That and for your information the account is not yet blocked as per them it is only deactivated I dont know how you expect people to work with you when uou are dealing like this Just update for the help they are providing in private update received an email saying that they will not pay me I reporrted to Dubai police tomorrow morning I will head to The roads and transport Authority in Dubai file a case and make sure this app is banned here”

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Posted 2 years ago

“Sucks!!! Terrible . Don’t paid on time . Paid less than expected . Customer service are ignorants and RUDE . Customer service are total idiots . Will quit working for them . Terrible !!!!!!!”

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Posted 2 years ago

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 68%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Gettransfer Reviews