LoadUp Reviews

Name: LoadUp
Address: 8000 AVALON BLVD STE 325, ALPHARETTA, Georgia
Rating: 4.61

4.6 Rating 7,642 Reviews

90 %

of reviewers recommend LoadUp

Company Reviews

Metrics

4.6

Based on 7,642 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Phone:

844-239-7711

Email:

support@goloadup.com

Location:

8000 AVALON BLVD STE 325,
ALPHARETTA
Georgia
30009

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“I am so appreciative of Load Up!! The guys came out on a Sunday, right on time and very professional. Service from start to finish was outstanding! Will get them again!!!”

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Posted 3 years ago

“Fast, courteous, efficient & reliable service”

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Posted 3 years ago

“Two very nice young men moved 3 pieces for me quickly and with no damage to my walls. They were police and friendly. I will call again.”

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Posted 3 years ago

“If I could give 0 stars I would. If you like in their 60 mile radius they probably would be great for you but if you live outside their normal limits then your pretty much screwed. I scheduled with them a month in advance for them to pick up a bed and foundation they gave me confirmation that they’d be there in that date, I took off work and no one showed up, after I took a whole day off work for this, and of course they don’t take calls they make you leave a message and then someone texts you… then said sorry we couldn’t find someone we tried to call you the night before.. I never received a call.. then rescheduled for another day and I had to reach out to them again the night before and they said sorry we couldn’t find anyone to come pick it up again. This company sucks!!!! All big companies that need a truck company to pick up for them don’t use these people their horrible. After I complained the first time they should have made someone come get my stuff. So I missed work for two days because of them. You guys ask that if we need to cancel or reschedule to give you guys 24-48 hrs notice.. maybe y’all should take your own advice!”

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Posted 3 years ago

“They did amazing and wonderful job . I give them a 200A+”

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Posted 3 years ago

“They were very professional and kind. It was pleasant experience.”

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Posted 3 years ago

“Had openings available as soon as the next day, so thats great. The pick up driver Gabriel was great at communicating the time he will arrive and was very nice. Highly recommend this service for a mattress pick up.”

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Posted 3 years ago

“They were very helpful with collecting my bulk couch! Will definitely call again to remove this refrigerator off my porch 😂”

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Posted 3 years ago

“Excellent timely pickup. Great communication.”

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Posted 3 years ago

“Calling Loadup for an appointment was very stress free. They contracted a wonderful company to do our job. The men that arrived were friendly and very knowledgeable. I am very, very pleased with the end result.”

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Posted 3 years ago

“Very quick and professional scheduling and pickup. Jay, the LoadUp pro was ultra efficient, polite, and kind. I recommend this service.”

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Posted 3 years ago

“These two young men were wonderful! They were called late and came in and did not rush and made sure everything was right and took all the trash with them. Thanks!!”

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Posted 3 years ago

“Arrived on time and got right to work. They needed to disassemble and remove an 8 ft slate pool table. In less than 2 hours it was disassembled and in the truck. Remarkable, would definitely use them in the future.”

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Posted 3 years ago

“5!!!! Peter from UpLoad was amazing! Polite, professional and on time! Great experience Thank you 😊”

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Posted 3 years ago

“5!!!! Peter from UpLoad was amazing! Polite, professional and on time! Great experience Thank you 😊”

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Posted 3 years ago

“5!!!! Peter from UpLoad was amazing! Polite, professional and on time! Great experience Thank you 😊”

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Posted 3 years ago

“Emma the driver was awesome and she did all the work herself with her truck and I know she's a great asset for her company”

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Posted 3 years ago

“Quick, polite and efficient. Didn’t damage anything on the way out. They were awesome.”

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Posted 3 years ago

“jorge was great punctual and professional very nice give him a raise!!”

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Posted 3 years ago

“Never showed up!”

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Posted 3 years ago

LoadUp is rated 4.6 based on 7,642 reviews