LoadUp Reviews

Name: LoadUp
Address: 8000 AVALON BLVD STE 325, ALPHARETTA, Georgia
Rating: 4.61

4.6 Rating 7,642 Reviews

90 %

of reviewers recommend LoadUp

Company Reviews

Metrics

4.6

Based on 7,642 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Phone:

844-239-7711

Email:

support@goloadup.com

Location:

8000 AVALON BLVD STE 325,
ALPHARETTA
Georgia
30009

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“LoadUp deserves an exceptional rating. Peter was very courteous, friendly, professional, and careful when removing the DreamCloud mattress. Thanks LoadUp!”

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Posted 3 years ago

“The Second man came on time and took mattress off”

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Posted 3 years ago

“Same-day service and great pricing. That other company was almost double! Will use them again and I highly recommend them.”

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Posted 3 years ago

“Quick and Easy. Henry was great.”

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Posted 3 years ago

“Marquis and Michael were great! Prompt, friendly and helpful.”

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Posted 3 years ago

“Elias and his partner were excellent. Arrived early which was great assembled the bed perfectly and done. 5 stars”

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Posted 3 years ago

“Michael is continuous worker took the time to ensure I was satisfied with the height of adjustable bed explained the functions of the bed. he took all trash out of my home, large boxes, plastic wrappings etc. I can't say thank you enough Load up for professional workers sent out to service me. "The price was right" removal of old bed and assemble of new one. North Charleston, SC”

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Posted 3 years ago

“THERE IS A COMPLETE LACK OF COMMUNICATION BETWEEN COMPANIES & CONTRACTORS. THE PERSON WAS SUPPOSED TO BE AT MY HOUSE ON JUNE 29. NEVER SHOWED. NEVER CALLED. FINALLY TODAY SOMEONE SHOWED UP WITH HELP. ONE OF THEM WAS SWEATY AND TOUCHED MY MATTRESS A LITTLE. THEY HAD NO I.D.”

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Posted 3 years ago

“Everyone was great...from answering calls to picking up stuff. Thx.”

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Posted 3 years ago

“Eduardo and his assistant were primp, very polite. They were quick and efficient. Service was just as promised. I would definitely use them again.”

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Posted 3 years ago

“Very timely, quick, and professional”

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Posted 3 years ago

“LoadUp was able to schedule me the very next day during a window of time that worked best with my busy schedule. Adam from LoadUp came over promptly to dispose of some old furniture. He single-handedly took care of all my furniture up and down two flights of stairs. He was extremely professional and worked super fast. The whole transaction took place under an hour. LoadUp took care of something I’d been stressing over for months. I’m very impressed and will definitely use this company again!”

Helpful Report

Posted 3 years ago

“Jim and wife showed up right on time. The workbench they were picking up was very heavy and cumbersome. They loaded it onto their trailer using a dolly, amazing strength, and teamwork. I was so impressed! And they were so friendly and kind! I would highly recommend them as your pick-up team!!”

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Posted 3 years ago

“Peter was great. Very careful and thoughtful while moving. Quick and efficient.”

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Posted 3 years ago

“Called three hours into my four hour window to say they weren’t sending anyone. Absurdly bad customer service. DO NOT USE THEM.”

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Posted 3 years ago

“Peter was great. Very careful and thoughtful while moving. Quick and efficient.”

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Posted 3 years ago

“Peter was great. Very careful and thoughtful while moving. Quick and efficient.”

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Posted 3 years ago

“Service was great and done quickly. I will definitely be using again and will recommend to friends.”

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Posted 3 years ago

“First of my service got rescheduled twice and then the Loader that arrived, Christoph, only did the disposal part of the job and said that he cannot do the assembly portion since he does not know how to. And then he had the audacity to ask my dad for $75 when I clearly paid for everything online. My dad didn't know the service was already paid since it was suppose to be a surprise gift. When my dad confronted him he started swearing at him and threatening my dad. Feared for his safety, he decided to give him the $75 since he knew where my dad lives. I contacted customer service about the incident but all they did was reschedule the job while they still have this conniving Loader not completing the task and taking advantage of people. So we decided to just cancel it and do the job ourselves.”

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Posted 3 years ago

“I am so appreciative of Load Up!! The guys came out on a Sunday, right on time and very professional. Service from start to finish was outstanding! Will get them again!!!”

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Posted 3 years ago

LoadUp is rated 4.6 based on 7,642 reviews