LoadUp Reviews

Name: LoadUp
Address: 8000 AVALON BLVD STE 325, ALPHARETTA, Georgia
Rating: 4.60

4.6 Rating 7,222 Reviews

90 %

of reviewers recommend LoadUp

Company Reviews

Metrics

4.6

Based on 7,222 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Phone:

844-239-7711

Email:

support@goloadup.com

Location:

8000 AVALON BLVD STE 325,
ALPHARETTA
Georgia
30009

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“Our Pick up person was VERY good. Hard working and was extremely efficient. Thank you!!!”

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Posted 1 year ago

“Great service. Very nice people to work with.”

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Posted 1 year ago

“The couple who came and got my couch were so nice and did a great job. The couch was curved and unwieldy, but they were very careful and respectful! I would recommend them! 5 star all the way!”

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Posted 1 year ago

“5 for the loaders, but only 1 for the unresponsive front office/management. Probably won’t use this company again.”

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Posted 1 year ago

“Communication was excellent. Driver and helper were great!! Put on the foundation and mattress and made sure we were totally satisfied before they left. Would definitely recommend this service to anyone!”

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Posted 1 year ago

“Loved how professional Keith and his son were. They were awesome. Since it was hot and quite a job, gave them a cold drink too.”

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Posted 1 year ago

“Our Pick up person was VERY good. Hard working and was extremely efficient. Thank you!!!”

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Posted 1 year ago

“I needed my sofa out of my place ASAP as I was having a new one brought in. Nobody was able to get it removed today until I ran across LoadUp. I scheduled a pickup and they were here within an hour and a half! John, the driver, was awesome. He was prompt, communicative and he and his guy moved my sofa out super quick. I'd definitely use this service again.”

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Posted 1 year ago

“I was scammed . I was told that 12 items would be picked up and I paid in advance . 3 Items were picked up with a list that was not what I had discussed in the phone and sent in my list . The movers were very late and did not know what they were doing . One was very HIGh and snorting and scratching himself . It was really very unprofessional . Do Not recommend .”

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Posted 1 year ago

“Need to be more accurate on pickup schedule Text message stated 8 am arriving time 1230”

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Posted 1 year ago

“I submitted my request online and less than one hour later they were at my home! Very accommodating, polite, and efficient! I would certainly use this service again when needed!”

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Posted 1 year ago

“Friendly, fast and on time! Very impressed with this service! Thank you so much!”

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Posted 1 year ago

“Really nice and trustworthy company ! We will not hesitate to contact LoadUp again !”

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Posted 1 year ago

“I’d give them 10 stars if I could. Excellent communication, right on time, and pleasant guys did the pick up. Thanks so much.”

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Posted 1 year ago

“Very quick service”

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Posted 1 year ago

“The guys that came were very nice and polite, they did the job quickly and efficiently”

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Posted 1 year ago

“I’d give them 10 stars if I could. Excellent communication, right on time, and pleasant guys did the pick up. Thanks so much.”

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Posted 1 year ago

“Louis and his partner were great! Excellent service!”

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Posted 1 year ago

“I will never use nor refer LoadUP. Loaders were three hours past their scheduled time. No contact without me initiating it. When I emailed the company to describe my experience I received a boiler plate response that took no responsibility rather than trying to learn and improve.”

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Posted 1 year ago

“The movers were wonderful, as well as very professional! I hope to use them again next time!”

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Posted 1 year ago

LoadUp is rated 4.6 based on 7,222 reviews