LoadUp Reviews

Name: LoadUp
Address: 8000 AVALON BLVD STE 325, ALPHARETTA, Georgia
Rating: 4.61

4.6 Rating 7,578 Reviews

90 %

of reviewers recommend LoadUp

Company Reviews

Metrics

4.6

Based on 7,578 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Phone:

844-239-7711

Email:

support@goloadup.com

Location:

8000 AVALON BLVD STE 325,
ALPHARETTA
Georgia
30009

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“Fantastic customer service from the time I placed the order until it was picked up. Updates were timely (and accurate!) and the driver (Antwan) was very friendly, professional, and quickly completed the pickup. I'll definitely use LoadUp again.”

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Posted 1 year ago

“Done as agreed, went smoothly, no problems. Happy to have the junk gone”

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Posted 1 year ago

“From start to finish everything was done above my expectations The process of the removal of the pool went excellent with top notch employees. I will recommend your company and also use again if needed Thanks Don”

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Posted 1 year ago

“Showed up on time as promised! I was kept informed via text and email. The driver and his assistant were very polite, efficient and careful with my entertainment center. Thank you so much for following through with this pickup.”

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Posted 1 year ago

“Swift and fantastic service. Affordable and professional. Thank you, John!”

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Posted 1 year ago

“good job; well done”

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Posted 1 year ago

“The team did a great job at disassembling and moving a large, heavy table. Thank you for a smooth and experience!”

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Posted 1 year ago

“Smooth pickup. Loaders were great in disassembling the loveseat. Loaders were friendly and conscious of personal property. I highly recommend Loadup.”

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Posted 1 year ago

“LoadUp was exactly what we needed when we switched out our mattress! They were great to work with. Flexible availability, quick, and friendly.”

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Posted 1 year ago

“Both the men were so polite, friendly and helpful, very eager to please, thank you”

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Posted 1 year ago

“i was greatly appreciated of the service in such a short notice.The employee I spoke to that picked up my load was so pleasant and I greatly appreciated him keeping his promise in calling me when the job was done .This was my first time using Load Up and it won’t be my last time if I ever need another load removed and I will certainly tell my friends and family.”

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Posted 1 year ago

“Very cordial and efficient. Wished they could have donated a perfectly good mattress especially during the Gulf Coast crisis.”

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Posted 1 year ago

“Guys were fantastic!”

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Posted 1 year ago

“Tony and Phil were a great team! They were very professional and friendly. They had our bed assembled in less than an hour. We are very pleased! Thanks again to Tony and Phil.”

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Posted 1 year ago

“Very diligent, worked hard and into the night to get everything cleaned up. Friendly and followed instructions. Will definitely use them again.”

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Posted 1 year ago

“Very diligent, worked hard and into the night to get everything cleaned up. Friendly and followed instructions. Will definitely use them again.”

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Posted 1 year ago

“I never take the time to leave reviews, but this was such a hassle, I feel a civic duty to warn others. The time windows and dates they give are a total joke. It cost $120 to get them to come and take a queen size mattress and involved waiting around for two full days at home, and at the end of the second day, they wanted to postpone to another day yet again.”

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Posted 1 year ago

“LoadUp was scheduled to pickup & remove an old mattress between 8am-12pm this morning. I checked the status online at 7:30am just to make sure everything was on track and they had updated the estimated pickup time to 11am-12pm! I was relieved that I wouldn’t be trapped at home for half of the day and could take my dogs out for a long, relaxing walk. LoadUp called me around 10:30 to let me know that they were on the way. They arrived at 11:15am! 2 very nice men hauled away my old mattress. It didn’t take more than 10 minutes to do it either. So, to make a long story short, LoadUp said they would pickup & haul away an old mattress, they arrived on time, and they did a really good job!!! Oh yeah, the price was very reasonable too!”

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Posted 1 year ago

“Nicest hard working folks! Quick pickup and no issues at all. ! Great job!”

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Posted 1 year ago

“Once again, Rodolfo and LoadUp have helped make disposing of old furniture and assembling new as easy as possible! We are so very grateful we found them!”

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Posted 1 year ago

LoadUp is rated 4.6 based on 7,578 reviews