LoadUp Reviews

Name: LoadUp
Address: 8000 AVALON BLVD STE 325, ALPHARETTA, Georgia
Rating: 4.60

4.6 Rating 7,222 Reviews

90 %

of reviewers recommend LoadUp

Company Reviews

Metrics

4.6

Based on 7,222 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Phone:

844-239-7711

Email:

support@goloadup.com

Location:

8000 AVALON BLVD STE 325,
ALPHARETTA
Georgia
30009

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“Load Up was extremely easy to work with. They were able to pick up my refrigerator the very next day. Nathan, the loader, was friendly and very efficient. Highly recommend!”

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Posted 1 year ago

“The decision to hire someone to remove my old mattess and boxspring was spontaneous. I decided to hire LoadUp because they gave me an upfront online price and they could do it the same day. Excellent service. The technician was prompt, quick and efficient. I will definitely use LoadUp again.”

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Posted 1 year ago

“In 109 degree weather, Mr. Salvador was both quick and efficient with an amazing personality! Will use again and refer!!!”

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Posted 1 year ago

“Loved Charles and Marcus. They were professional, kind and hard workers. I enjoyed what they did and just getting to chat with them”

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Posted 1 year ago

“Still waiting for promised credit. Driver cancelled delivery when I wasn’t able to answer his phone call to confirm pickup. He did not leave a voice mail message. Did not communicate cancellation. Load up apologized and gave me a 10% credit and a next day pickup. Have been waiting for this credit since end of May. Told twice by Loadup credit would be processed.”

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Posted 1 year ago

“Amazing service!! Next day pickup, and pleasant, careful loaders! Highly recommended!!!”

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Posted 1 year ago

“What an easy process. No lifting, no moving items to curb. Great customer service. Gary was our loader and did a wonderful job. He was very careful moving our large items out of the house. He was very respectful and courteous. Very professional.”

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Posted 1 year ago

“Amazing service!! Next day pickup, and pleasant, careful loaders! Highly recommended!!!”

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Posted 1 year ago

“The Movers were very helpful and professional !!!!!”

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Posted 1 year ago

“Great service. My couch was somewhat hard to remove but the guys who came figured it out and had my couch loaded up quickly and efficiently.”

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Posted 1 year ago

“Kaio and his team did a great job! Punctual, courteous, and efficient. I'll be working with LoadUp again and would gladly recommend them to anyone.”

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Posted 1 year ago

“A great service at a great price!”

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Posted 1 year ago

“Easy peasy! Driver called 30 min. out and came equipped to take my sofa! Whole process took about 10 min!”

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Posted 1 year ago

“Workers Daniel and Terry were excellent!!!!!!!!!!!!!!!!!”

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Posted 1 year ago

“Great experience. Clear quote and pricing, amazing pricing, helpful customer service, and the loader was great! Highly recommend, this was smooth and easy.”

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Posted 1 year ago

“Very good fast professional service, 4th time I've used them. Don Northern NJ”

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Posted 1 year ago

“Terrible experience! The contracted loader did show up that day (Saturday) on time. His helper however was his girlfriend who did very little. As it was family and friends were able to show up to help us load up the truck for our move. Unfortunately, this contractor loader decided to double charge us for the previous day when no one showed up.”

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Posted 1 year ago

“Terrible experience! Could not get ahold of the main office and contracted loader did not show up within the agreed upon timeframe.”

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Posted 1 year ago

“Terrible experience. Could not contact main office regarding first assignment date/time. Individual loader did not show up within the agreed upon 4 hour window.”

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Posted 1 year ago

“A great service at a great price!”

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Posted 1 year ago

LoadUp is rated 4.6 based on 7,222 reviews