LoadUp Reviews

Name: LoadUp
Address: 8000 AVALON BLVD STE 325, ALPHARETTA, Georgia
Rating: 4.60

4.6 Rating 7,222 Reviews

90 %

of reviewers recommend LoadUp

Company Reviews

Metrics

4.6

Based on 7,222 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Phone:

844-239-7711

Email:

support@goloadup.com

Location:

8000 AVALON BLVD STE 325,
ALPHARETTA
Georgia
30009

Write Your review

Tell us how LoadUp made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Mike was on time professional courteous did a great job. I will use the service again if I need to.”

Helpful Report

Posted 1 year ago

“Team was on time and had no issue loading the designated item onto their truck. I was quite pleased it was so easy.”

Helpful Report

Posted 1 year ago

“Easy to book, available next day, good communication, loaded couch, it's gone, A++ excellent. Glad to know about LoadUp”

Helpful Report

Posted 1 year ago

“Fantastic and prompt service!”

Helpful Report

Posted 1 year ago

“Prompt, courteous great service”

Helpful Report

Posted 1 year ago

“Quick as a wink the mattress and three electronics were out of the house! And they came on Sunday because my husband was coming home Monday morning. THANK YOU!”

Helpful Report

Posted 1 year ago

“Denise and Todd were extremely pleasant to work with. They arrived on time and were quick loading up the items. They well represented the company and treated me with the respect and courtesy that will have me referring LoadUp to others and using the company again.”

Helpful Report

Posted 1 year ago

“Very affordable and they kept in touch with me during the whole transition via text and a tracking through their website, plus I got a phone call from Brandon. He called and gave me an eta. I would use LoadUp again for sure”

Helpful Report

Posted 1 year ago

“Very polite . Loaded up in timely fashion . Told me they will be able to donate . Thank you.”

Helpful Report

Posted 1 year ago

“Quick an easy, good pair of guys that were nice and efficient.”

Helpful Report

Posted 1 year ago

“This is my first time using LoadUp and they are were on time and the people are so friendly. I did not any issues and their prices are better than I have found elsewhere.They respond in a very short time of placing an order Will always use and refer them.”

Helpful Report

Posted 1 year ago

“Rayan and his partner were amazing!! They were prompt, extremely professional, friendly, and removed our large couch and oversized chair in less than 15 minutes! Look no further than LoadUp. Their prices are so affordable. 800 Junk quoted a fee that was 3X the amount we paid! If we ever need to have furniture removed again, we're calling LoadUp!!!”

Helpful Report

Posted 1 year ago

“UNPROFESSIONAL THEY DIDNT EVEN FINISH MY ORDER and the loader said he is not going back to finish the order”

Helpful Report

Posted 1 year ago

“Amazing service, fast and all completed at a fair price. I will for sure be using their services once again! Thank you!”

Helpful Report

Posted 1 year ago

“Good service. Arrived on time!”

Helpful Report

Posted 1 year ago

“Ronald and crew member did a great job! Actual pick up time was delayed but we requested same day service and had no problem waiting. Would use the service again. Thanks!”

Helpful Report

Posted 1 year ago

“Well, this is simple as Dorien very professional call gave me estimate time when he was arriving and they got to work and got out with my sofa and loveseat within minutes and I appreciate everything they did. They didn’t scar the walls or anything like that lol”

Helpful Report

Posted 1 year ago

“I have used LoadUp in the past and they are always on time and the people are so friendly. Never have had an issue and their prices are better than I have found elsewhere. They respond in a very short time of placing an order and sometimes can even be early! Will always use and refer them!!”

Helpful Report

Posted 1 year ago

“I wasn’t able to answer phone when driver called to confirm pickup. Driver cancelled the pickup and did not communicate this. When no one showed up I contacted customer service. The agent apologized and scheduled for next day pickup and promised to take 10% off charges for the inconvenience. The pickup was in late May and I have followed up twice when the discount credit did not show up. Both times I was promised that the credit would be sent in 3 business days. That was over two weeks ago and still have not received credit”

Helpful Report

Posted 1 year ago

“the company was good , but the loaders were great they deserve 100 stars”

Helpful Report

Posted 1 year ago

LoadUp is rated 4.6 based on 7,222 reviews