LoadUp Reviews

Name: LoadUp
Address: 8000 AVALON BLVD STE 325, ALPHARETTA, Georgia
Rating: 4.61

4.6 Rating 8,149 Reviews

90 %

of reviewers recommend LoadUp

Company Reviews

Metrics

4.6

Based on 8,149 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Phone:

844-239-7711

Email:

support@goloadup.com

Location:

8000 AVALON BLVD STE 325,
ALPHARETTA
Georgia
30009

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“Load up did a great job hauling away our refrigerator. Great communication and n time. Highly recommended!”

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Posted 9 months ago

“Easy app to use and schedule pick up. Polite persons. Very quick removal . Appreciated multiple e mails to keep me informed of arrival and progress. ..”

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Posted 9 months ago

“Excellent company! Loaders were very polite and prompt. Very mindful of not scratching the doorway. The item was removed and they were out the door so quickly.”

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Posted 9 months ago

“Quick and on time left zero mess thank you!”

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Posted 9 months ago

“Dependable and fast with great prices”

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Posted 9 months ago

“The guy that came to pick up was very friendly but he only brought with him a pickup truck. I got several emails from loadup saying I can add more items to be hauled away. I was disappointed that I paid so much but couldn't add more items. I did not find the price worth it, very expensive to just fill up a pickup truck.”

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Posted 9 months ago

“THE MAN AND WIFE CAME BECAUSE HAD BOOKED WHEN THE CREW WASN'T AVAILABLE BUT THEY WERE VERY FRIENDLY AND COULD NOT DO ANYTHING I WANTED. THANK YOU IS HARDLY SUFFICIENT. I RECOMMEND THEM TO ANYONE AS A WONDERFUL COMPANY TO DO WHAT YOU CAN'T ON YOUR OWN.”

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Posted 9 months ago

“I appreciate the services! However, I had scheduled for an earlier time, but they did not arrive until late in the evening. There had been no communication about the delay, which I would have preferred and appreciated.”

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Posted 9 months ago

“Professional experience.”

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Posted 9 months ago

“Unbelievably fast & convenient…same day service. Will absolutely use again.”

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Posted 9 months ago

“Unbelievably fast & convenient…same day service. Will absolutely use again.”

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Posted 9 months ago

“Excellent service!”

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Posted 9 months ago

“Load up was very good about keeping me up to date on when the order was going to be arriving for set up and even a phone number was provided if needed to call. Our driver and his wife were very efficient and friendly and had our new adjustable bed set up in no time. Thank you Load-up for providing your service.”

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Posted 9 months ago

“Excellent, still picked up my order with 5 inches of snow in the driveway that had not been plowed yet. They come when they say they will and they take what you put out ..excellent five stars!”

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Posted 9 months ago

“Excellent, still picked up my order with 5 inches of snow in the driveway that had not been plowed yet. They come when they say they will and they take what you put out ..excellent five stars!”

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Posted 9 months ago

“This company is wonderful! The process to schedule a pick up was so easy, the loader communicated clearly with me regarding arrival time, and showed up on time. Anthony was professional and very polite and made quick work of hauling something away for my mom, that she and I certainly could not have hauled away by ourselves. I absolutely recommend this company to everyone!!!”

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Posted 9 months ago

“The guys can on time and did a great job for me. Their communication and service was excellent!”

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Posted 9 months ago

“The service was excellent!! Very professional!!”

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Posted 9 months ago

“The helper was very helpful and very friendly.”

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Posted 9 months ago

“Honestly very poor service. They definitely did the blame game even though they were trying to not do the bling game, but they were trying to blame everyone. They blamed who hired them. They blamed the circumstances and came up with a lot of excuses to try to not take my stuff even though everything was communicated effectively and unfortunately being in California during raining weather is not necessarily something I can control. It was also disclosed that the mattresses were outside. They kept making it sound like they were going to take my box springs which were already mad that they were two of them due to it being a California king so having two twin XL box springs but making it seem like they were not going to take the mattress after all and just leave it the way that it is even though I've already paid for the service. After finally leaving for a short period and coming back with the box springs as they should have just got one out first. They decided to try to put the mattress on top of the box spring but told me I had to help them as though me paying for the service wasn't adequate enough so I had to help them through the rain to try to get this off because they had to do it in one trip. Even though once they did get it to go they ended up dropping it halfway. I waited outside on my porch waiting to see if they would come back if I needed to sign any paperwork and then they just left so I assume they took everything with them. I personally would not hire this company again nor do I really want to work with this company again.”

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Posted 9 months ago

LoadUp is rated 4.6 based on 8,149 reviews