LoadUp Reviews

Name: LoadUp
Address: 8000 AVALON BLVD STE 325, ALPHARETTA, Georgia
Rating: 4.61

4.6 Rating 8,149 Reviews

90 %

of reviewers recommend LoadUp

Company Reviews

Metrics

4.6

Based on 8,149 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Phone:

844-239-7711

Email:

support@goloadup.com

Location:

8000 AVALON BLVD STE 325,
ALPHARETTA
Georgia
30009

Write Your review

Tell us how LoadUp made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The guys were very helpful, professional and efficient. The scheduling was easy with quick service(pickup) turn around time. I would highly recommend, they really helped me deal with debris removal in a pinch!”

Helpful Report

Posted 9 months ago

“Very professional drivers and movers and they arrived when they said they would. They cleaned up the area as they were leaving.”

Helpful Report

Posted 9 months ago

“Lorenzo arrived on time and got the job done. Will be using LoadUp again in the future.”

Helpful Report

Posted 9 months ago

“Showed up on time and we're very efficient”

Helpful Report

Posted 9 months ago

“Was very pleased with the handling of the items they were very heavy it took a lot of muscle to get that table out it was quartz and weighed a ton never mind the pedestal it was attached to.”

Helpful Report

Posted 9 months ago

“Excellent service! Arrived exactly when they said they would, pick up driver was friendly and professional. Absolutely no problem whatsoever. Very impressed with this service”

Helpful Report

Posted 9 months ago

“Levy and his team were great.”

Helpful Report

Posted 9 months ago

“Appointment scheduled for morning. They had to change it late in the day. Not happy about it.”

Helpful Report

Posted 9 months ago

“Very professional”

Helpful Report

Posted 9 months ago

“HE was great. Friendly and took care of making sure it was a very great experience”

Helpful Report

Posted 9 months ago

“All crews were awesome! They did a wonderful job and they kept clean the space after removing all stuff I requested. I love their work and I love all crews! I am so happy to know them today :) Thank you very much for all your kind works! Thank you!!”

Helpful Report

Posted 9 months ago

“Quick and professional. Friendly staff knew what they were doing. Excellent!”

Helpful Report

Posted 10 months ago

“I was very impressed with the loaders. They did an excellent job”

Helpful Report

Posted 10 months ago

“The day of delivery went just fine, Slik did an excellent job. But delivery was supposed to be the Saturday before and it got cancelled at the last minute because you couldn't make arrangements for a deliveryman, after I waited around all afternoon. So a good, not a very good.”

Helpful Report

Posted 10 months ago

“very well polite”

Helpful Report

Posted 10 months ago

“Constant communication,on time, efficient, polite and assisted me with my needs. Devin and associate were great.”

Helpful Report

Posted 10 months ago

“Corey from LoadUp was fantastic! He arrived on time, worked quickly and professionally, and cleared out our entire garage with ease. Super friendly and efficient — highly recommend!”

Helpful Report

Posted 10 months ago

“Called yesterday to schedule removal of a baby grand piano. It only took several minutes to schedule and the loaders came today for removal. Communication was great through the whole process and loaders were very respectful.”

Helpful Report

Posted 10 months ago

“The first crew LoadUp sent was awful. Incomplete work, stumbling intoxicated(I could smell them upstairs when they were in the garage), didn't know how to do their jobs at all, and SHOWED BACK UP BANGING ON MY DOOR because they told the crew that we had made a complaint. We had to call LoadUp again to get them to leave. 0/10 I had to call at least five times to get taken care of, without a consistent point of contact. Took all day to get a new group sent out. The new crew was phenomenal. 10/10 They redid the work the prior crew had poorly done, listed everything without incident, and finished early. The disparity in service is terrifying, and I would hesitate greatly before using the service again, or recommending the service to anyone. We are 18 hrs behind schedule with a 48 hour van rental. Overall: Initial Crew 0/10 Customer Service: 8/10 The guy who TOLD THE CREW ABOUT OUR COMPLAINT: 0/10”

Helpful Report

Posted 10 months ago

“This was an excellent experience. Davin and his helper worked very hard and went out of their way to make sure I was satisfied with the assembly of my Modular’s sectional. I would definitely use them again.”

Helpful Report

Posted 10 months ago

LoadUp is rated 4.6 based on 8,149 reviews