LoadUp Reviews

Name: LoadUp
Address: 8000 AVALON BLVD STE 325, ALPHARETTA, Georgia
Rating: 4.61

4.6 Rating 8,149 Reviews

90 %

of reviewers recommend LoadUp

Company Reviews

Metrics

4.6

Based on 8,149 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Phone:

844-239-7711

Email:

support@goloadup.com

Location:

8000 AVALON BLVD STE 325,
ALPHARETTA
Georgia
30009

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“I sent a picture and of 3 trash cans and the order was 3 bags only and what I wanted didn’t happen. I paid and got nothing what I wanted done.”

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Posted 9 months ago

“Come same day clean all construction vaste very nice job 5 stars”

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Posted 9 months ago

“They called before they showed up and were courteous. Very prompt in sending a receipt upon request. Highly recommend”

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Posted 9 months ago

“Service was questionable. LoadUp could not honor the time they promised as they source out the job to independent contractors. They did their best, but there is a disconnect between sales/scheduling and fulfillment. Trying to connect orders to contractors should take place when the order is placed, not the day of. I had to cancel an appointment because they were unsure if they could find someone to do the pickup. The independent contractor who picked up the order was great though!”

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Posted 9 months ago

“Quick and easy to request a pick up. Movers arrived on time.”

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Posted 9 months ago

“Scheduled from 8a-noon. I did not receive a call at 8 am. So I texted at 8:40. Was informed closer to lunch. I asked “11?” And was told around 12. Since they had to empty a dumpster first. I’m emptying my mother’s apartment so I got to the apt before noon. I receive a text at 11:54 that they had a long line and were in Greenville, SC so it would be 2pm. I asked about a discount and was referred to contact someone. They showed up at 2:15p. They were quick to move a few box springs , mattresses and a tv. Time is money for the clients too…”

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Posted 9 months ago

“Pickup was 4 hours later than scheduled”

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Posted 9 months ago

“Great experience!”

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Posted 9 months ago

“The team that came were very nice and respectful. I couldn’t have asked for anything better. They knew exactly what they needed to do and were very efficient. I will use loadup for any upcoming jobs I have.”

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Posted 9 months ago

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Posted 9 months ago

“Brandon was very friendly and diligent. He took down the old bedframe and set up the new one quickly. He removed all trash and left the room looking great! I definitely recommend him and LoadUp!”

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Posted 9 months ago

“Did a great job”

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Posted 9 months ago

“The two gentlemen who picked up our furniture were prompt, friendly, efficient and courteous. They took care with the pieces they removed and packed them carefully. I would recommend their services again.”

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Posted 9 months ago

“This service was too notch from start to finish. Excellent customer service.”

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Posted 9 months ago

“Loader did not show and could not be reached by phone the original scheduled day. Today even though I told sleeper sofa only one person came. I am a widow. If my son hadn’t not been here there’s is no way one person could have completed the job. The loader today was very nice”

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Posted 9 months ago

“Load up will always be my go to company for junk removal. I will be using them shortly and you can’t beat the price and efficiency”

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Posted 9 months ago

“The guys were friendly and professional! They even carried the new mattress (in a box) upstairs and put in the same room where they had removed the old mattress and springs. Fantastic job!!”

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Posted 9 months ago

“They were communicative throughout the day and very respectful. They did do a little damage to my front door, but nothing a little buff and repaint can’t fix.”

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Posted 9 months ago

“Great customer service quick and efficient”

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Posted 9 months ago

“I used this company twice. They have reasonable prices and shows up on time. They give ample updates of when they’re arriving. Very efficient and professional.”

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Posted 9 months ago

LoadUp is rated 4.6 based on 8,149 reviews