Harrisons Flooring Reviews

Name: Harrisons Flooring
Address: 418 Lake Road, Takapuna, 418 Lake Road, Takapuna, Auckland Region
Rating: 4.71

4.7 Rating 5,146 Reviews

94 %

of reviewers recommend Harrisons Flooring

Company Reviews

Metrics

Info

4.7

Based on 5,146 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	2 - 3 Hours
Customer Service	4.8 out of 5

Visit Website

Phone:

0800 421 001

Email:

customer.care@hah.co.nz

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Harrisons Flooring 5 star review on 16th June 2024

John Burton

Sylvia Clark

Harrisons Flooring 5 star review on 9th June 2024

Steve Webster

Harrisons Flooring 5 star review on 2nd June 2024

Julian Smith

132

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Highly recommend Harrison. Very Happy customers. They worked along side us with all our needs . We had the hole house done. Our son loves his new room. And we absolutely Love our new carpet. Thanks Guys 😁”

Harrisons Flooring 5 star review on 15th January 2024

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Posted 2 years ago

“Thank you to Kelly and her team for the great service provided for the supply and installation of our new carpet, highly recommended!”

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Posted 2 years ago

“After an unfortunate scenario where I felt a little "left out in the dark," the team stepped up and got my carpet sorted for me. Much appreciated.”

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Posted 2 years ago

“Satisfied with the job done. Good and reliable.”

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Posted 2 years ago

“Our Franchisee was amazing. Thanks Sue”

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Posted 2 years ago

“Geoff from Harrison’s Dunedin was extremely knowledgeable and helpful, Elliott the installer made a great job, Thank you team. Michelle”

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Posted 2 years ago

“The install was fine as they are contracted however the franchise owner didn't take responsibility for a mistake that shouldn't have happened as my neighbour had the same problem and it was put back onto me and I ended up paying extra! No communication after telling his installer he would contact me! Left 3 little stairs with old carpet when it was part of the lounge carpet that was being replaced then lied about my neighbour's install!”

Helpful Report

Posted 2 years ago

Hi Lynda, Thank you for your feedback. I am sorry that there was some miscommunication over whether the stairs were part of the lounge. I am glad that the business owner paid for the installation of the extra stairs at his expense and also covered half the cost of the extra carpet to meet your expectations. A good outcome in the end. Kind regards, Customer Care

Posted 2 years ago

“Amazing customer service and end result. We were extremely happy with the service and our new carpet.”

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Posted 2 years ago

“Amanda was very helpful and knew what carpets would go with the wood floor board. They were very efficient and knew their product”

Harrisons Flooring 5 star review on 14th January 2024

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Posted 2 years ago

“Awesome from start to finish.”

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Posted 2 years ago

“Steve was a great help and very informative. He went the extra mile to help us decide which carpet suited us best. Our living room looks awesome!”

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Posted 2 years ago

“All went very well . People did what they said they would on time !”

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Posted 2 years ago

“Thanks Paul and your team, for making the installation of our floor coverings such a straight forward experience. Your advice and communication was 100%. The installers where very pleasant and had a professional attitude. Judy and Wayne Hill”

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Posted 2 years ago

“Very happy with teh service and results”

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Posted 2 years ago

“Curly and team were prompt, efficient and provided good advice on product selection”

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Posted 2 years ago

“Excellent service, fast professional install. We love our new Carpet. Its affordable and excellent quality.”

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Posted 2 years ago

“We recently had our floors polished and bedrooms carpeted by Devons team and couldn't be happier! The whole experience was so professional and efficient which made it really easy for us. All communication was prompt and the work done to a beautifully high standard. I was also extremely impressed by how considerate amd friendly the on-site team are given they had to work around us and our belongings. Highly recommend Devon and his fabulous team!!”

Harrisons Flooring 5 star review on 8th January 2024

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Posted 2 years ago

“A very Professional company to deal with. Excellent service and communication throughout.”

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Posted 2 years ago

“Excellent as said before”

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Posted 2 years ago

“Carpet with a flaw and my doors left off. Despite asking for a contact for someone to fix the doos, nothing happened.”

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Posted 2 years ago

Hi Helen, Thank you for your feedback. I was very sorry to hear that you have not been happy with your carpet experience. I trust that the manufacturers would have replaced the carpet that was flawed. With the doors, it does explain this in your installation information but I apologise that the business owner did not come back and point you in the right direction for someone to help with this. Kind regards, Customer Care

Posted 2 years ago

Harrisons Flooring is rated 4.7 based on 5,146 reviews