“We poor had extremely poor service and highly unsatisfactory outcome from Harrisons Whangarei for the installation of vinyl at our bach in Woolleys Bay.
I would not recommend them for vinyl installation under any circumstances.
Ben Chrystall”
Hi Ben,
Thank you for your feedback. I am sorry to hear that you were not happy with the service.
I understand that you have asbestos in your bach and there are very strict rules that we need to follow in these situations. These can be frustrating and time consuming but for Health and Saftey reasons, need to be adhered to.
Kind regards,
Customer Care
“Highly recommend Harrison. Very Happy customers. They worked along side us with all our needs . We had the hole house done. Our son loves his new room. And we absolutely Love our new carpet. Thanks Guys š”
“The install was fine as they are contracted however the franchise owner didn't take responsibility for a mistake that shouldn't have happened as my neighbour had the same problem and it was put back onto me and I ended up paying extra! No communication after telling his installer he would contact me! Left 3 little stairs with old carpet when it was part of the lounge carpet that was being replaced then lied about my neighbour's install!”
Hi Lynda,
Thank you for your feedback. I am sorry that there was some miscommunication over whether the stairs were part of the lounge. I am glad that the business owner paid for the installation of the extra stairs at his expense and also covered half the cost of the extra carpet to meet your expectations. A good outcome in the end.
Kind regards,
Customer Care
“Thanks Paul and your team, for making the installation of our floor coverings such a straight forward experience. Your advice and communication was 100%. The
installers where very pleasant and had a professional attitude.
Judy and Wayne Hill”
“We recently had our floors polished and bedrooms carpeted by Devons team and couldn't be happier!
The whole experience was so professional and efficient which made it really easy for us. All communication was prompt and the work done to a beautifully high standard.
I was also extremely impressed by how considerate amd friendly the on-site team are given they had to work around us and our belongings.
Highly recommend Devon and his fabulous team!!”
