Hi Helen,
Thank you for your feedback.
I was very sorry to hear that you have not been happy with your carpet experience. I trust that the manufacturers would have replaced the carpet that was flawed.
With the doors, it does explain this in your installation information but I apologise that the business owner did not come back and point you in the right direction for someone to help with this.
Kind regards,
Customer Care
“Was amazing service from start to finish and the carpet installation went smoothly. The installer was amazing on time polite and nothing was a problem. Well done”
“We express our utmost satisfaction with our engagement with Brendan. His meticulous approach was evident during the on-site floor measurement, where he showcased commendable organizational skills. The thorough discussion on various flooring options reflected his profound knowledge and amiable demeanor. The installation of the laminate floor was entrusted to Jamie, whose exemplary work exceeded our expectations. Man of few words, but Jamie's actions spoke volumes as he seamlessly and flawlessly installed the laminate floor. Although initially we were hesitant to address a flooring piece with a dark patch, located in a conspicuous area, Jamie accommodated our request for a replacement, exhibiting a commitment to perfection in his craftsmanship. Thank you so much Harrisons.”
“The quote from Daniel was very competitive and the resulting install was both timely and top quality. Awesome professional transaction. Thanks so much. Very happy with your service”
“Thanks Kelly and Andrew! from the swift initial consult, a quick turnaround to confirm things, and great communication to book in the install, the service and install is great”
“This is our third time getting Harrisons to provide and lay carpet for us. Dave is always very helpful, the pricing is good, the carpet laying done with a minimum of fuss, and the quality of carpet is great. What more can you ask? I have no hesitation in recommending Dave and Harrisons to do a great job.”
“Great service and meeting of expectations and questions. A couple of install issues but these were quickly sorted without any issues. Great service to quote, install and fix ANY issues.”
“I saw an advertisement on tv for specials on flooring for Harrison’s. When I ring them up the owner of the company (Treena) was just amazing to deal with! She listened she followed through and gave me all the right advice I needed for flooring in 2 bedrooms 1 bathroom and stairwell! Easy Peasy!”