Harrisons Carpet & Flooring Reviews

Name: Harrisons Carpet & Flooring
Address: 418 Lake Road, Takapuna, 418 Lake Road, Takapuna, Auckland Region
Rating: 4.71

4.7 Rating 5,143 Reviews

94 %

of reviewers recommend Harrisons Carpet & Flooring

Company Reviews

Metrics

Info

4.7

Based on 5,143 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	2 - 3 Hours
Customer Service	4.8 out of 5

Visit Website

Phone:

0800 421 001

Email:

customer.care@hah.co.nz

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Harrisons Carpet & Flooring 5 star review on 16th June 2024

John Burton

Sylvia Clark

Harrisons Carpet & Flooring 5 star review on 9th June 2024

Steve Webster

Harrisons Carpet & Flooring 5 star review on 2nd June 2024

Julian Smith

132

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“No nonsense initial assessment, gave really good advice what the best option would be for my replacement carpet rather than just trying to sell the most expensive option”

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Posted 1 year ago

“Prompt and efficient”

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Posted 1 year ago

“I was given good advice on the type of carpet I needed for my staircase. It was all very easy to understand the differences between the sorts of suitable carpet for the area needed.”

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Posted 1 year ago

“Excellent pricing and consistently great service from the Rodney team. 2nd time used in a few months.”

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Posted 1 year ago

“This is our second time using Harrisons to install carpet in our bedrooms. Great range of carpet options and affordable. Dave was lovely to deal with and they were able to install our carpet in such a busy time of year in time for us to move in, even with adding on an extra room that wasn't planned. Thanks so much again :)”

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Posted 1 year ago

“Very good to deal with thank you”

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Posted 2 years ago

“Dave's team were professional through the entire process of carpet selection, providing a quotation, scheduling the install and finally doing a great job of the carpet installation. We are very pleased with the outcome and would definitely use them again.”

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Posted 2 years ago

“Tim and the team made putting new carpet throughout our house a stress-free experience. They staggered the laying to accommodate our needs and from deciding on the carpet to getting it laid was less than a month. We're loving it 😍”

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Posted 2 years ago

“Ordered carpet for living/lounge to match csroet in rest of huuse & very pleased with result.”

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Posted 2 years ago

“What fantastic 5 star service from Brendan and Allie, they were a pleasure to deal with and went above and beyond to fit in a second new carpet fitting. The communication was fabulous and they always got back to me when they said they would, highly recommend.”

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Posted 2 years ago

“Slow to finish Took 12 hours to do two bed apartment. Left mess behind.”

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Posted 2 years ago

Hi, Thank you for your feedback. I can't explain why this would have taken so long but I apologise for the inconvenience. If you would like to discuss this further then please reach out to the customer care team. Kind regards, Customer Care

Posted 2 years ago

“David and the team were professional and engaging. The quality of the service and installation was excellent. Their work is so good I've already engaged them to complete another job!”

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Posted 2 years ago

“Very helpful and Excellent service. Thanks Justin and team.”

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Posted 2 years ago

“The two who carried out the quote, measure and show of samples were professional, extremely pleasant and arrived as expected. The price of the carpet and the laying was very good. However, on payment of the deposit, there was no acknowledgement it had been received and no response to messages sent regarding any queries I had. I since understand there a staff member had left. The carpet layers were very good. However, I was amused and surprised to see the carpet laid out on the road in our cul de sac to be cut and I am not 100% happy with the laying of the carpet as it has not been stretched enough in some places against the walls.”

Helpful Report

Posted 2 years ago

Hi Janet and John, Thank you for your review. I have asked the business owner to contact you to talk about the installation and come out to take a look at any of your concerns. Kind regards, Customer Care

Posted 2 years ago

“Excellent service and smoothly executed installation of carpet.”

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Posted 2 years ago

“Fantastis product, great service,highly recmmended”

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Posted 2 years ago

“Excellent service and product. Thank you.”

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Posted 2 years ago

“The install went well and we were very impressed with the installers. They were great to talk to and did an excellent job, we are very happy.”

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Posted 2 years ago

“Great job fantastic people awesome tradesmen's.overseen by great management Thanks again Mark”

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Posted 2 years ago

“Good price , listened to what I required . Friendly and helpful communication”

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Posted 2 years ago

Harrisons Carpet & Flooring is rated 4.7 based on 5,143 reviews