Harrisons Carpet & Flooring Reviews

Name: Harrisons Carpet & Flooring
Address: 418 Lake Road, Takapuna, 418 Lake Road, Takapuna, Auckland Region
Rating: 4.71

4.7 Rating 5,143 Reviews

94 %

of reviewers recommend Harrisons Carpet & Flooring

Company Reviews

Metrics

Info

4.7

Based on 5,143 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	2 - 3 Hours
Customer Service	4.8 out of 5

Visit Website

Phone:

0800 421 001

Email:

customer.care@hah.co.nz

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Harrisons Carpet & Flooring 5 star review on 16th June 2024

John Burton

Sylvia Clark

Harrisons Carpet & Flooring 5 star review on 9th June 2024

Steve Webster

Harrisons Carpet & Flooring 5 star review on 2nd June 2024

Julian Smith

132

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great people, great product everything we asked for we got, fantastic all round, thanks.”

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Posted 5 years ago

“Great products & installation & well priced.”

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Posted 5 years ago

“Came when they said. Installed when they said. What more do youwant?”

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Posted 6 years ago

“Poor service, poor communication”

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Posted 6 years ago

Hi, Thank you for your feedback. Sorry that you have not been happy with our service. We do strive for excellence in customer care so if you would like to discuss this further, please email us on: customer.care@hah.co.nz Kind regards, Customer Care

Posted 6 years ago

“Have used Harrisonn carpet now 4 times and have allways had excellent service . The installer and installers have been awesome .Very pleased and woul not hesitate in recomending.”

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Posted 6 years ago

“Carpet Layers were very tradesmenlike Very pleased with their demeanor Thanks Guys”

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Posted 6 years ago

“Very happy with the result”

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Posted 6 years ago

“Fast contact, quote and install. Great service”

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Posted 6 years ago

“Quick and efficient service.”

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Posted 6 years ago

“Friendly efficient professional company”

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Posted 6 years ago

“Amanda and Hamish were awesome to deal with from start to finish! Would highly recommend their service and products. Their advice and recommendations were on point and saved us money and time. Thanks so much team. Paula & Grant Holdt”

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Posted 6 years ago

“excellent communication, very supportive and helpful when choosing the end product.”

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Posted 6 years ago

“Best value for money, Helpful and responsive to my needs. Worked in with my timeframe and delays that happened with other trades. Would certainly recommend.”

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Posted 6 years ago

“Excellent service with friendly and efficient staff. Thrilled with the results in my bathroom.”

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Posted 6 years ago

“Very helpful when we had a building delay of several months, no pressure at all until we were ready and then sorted out installation very quickly. Very happy with service .”

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Posted 6 years ago

“The person I dealt with had been reliable, provided a great service and the workmanship was of a high quality. I got more rooms that need doing so Harrisons Carpet will be my number one choice.”

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Posted 6 years ago

“Excellent customer service”

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Posted 6 years ago

“Layer did an excellent job”

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Posted 6 years ago

“Got my Garage Carpet done via Milyn and Betsy ,Harrison Carpet Wellington North . The experience was awesome and very pleased with the outcome .The Carpet is really good quality . The carpet layers were very professional and very speedy . The pics speaks for itself”

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Posted 6 years ago

“The customer service when arranging a quote was exceptional. We were able to arrange a split install which suited us well and the carpet layer was fantastic. Unfortunately it was after our first install that the customer service was absolutely unacceptable. I have the email confirming the second install but they never booked it in so I wasted time away from work for nothing along with the moving of furniture which had to be done again. The manager never contacted me regarding this and has not been replying to any of my emails since.”

Helpful Report

Posted 6 years ago

Hi, Thank you for your feedback. I am sorry that things did not go well following the first stage of the install. I will contact the business owner involved. At this time of the year many of our business owners are on leave which may account for the lack of email replies. Kind regards, Customer Care

Posted 6 years ago

Harrisons Carpet & Flooring is rated 4.7 based on 5,143 reviews