Harrisons Carpet & Flooring Reviews

Name: Harrisons Carpet & Flooring
Address: 418 Lake Road, Takapuna, 418 Lake Road, Takapuna, Auckland Region
Rating: 4.71

4.7 Rating 5,143 Reviews

94 %

of reviewers recommend Harrisons Carpet & Flooring

Company Reviews

Metrics

Info

4.7

Based on 5,143 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	2 - 3 Hours
Customer Service	4.8 out of 5

Visit Website

Phone:

0800 421 001

Email:

customer.care@hah.co.nz

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Harrisons Carpet & Flooring 5 star review on 16th June 2024

John Burton

Sylvia Clark

Harrisons Carpet & Flooring 5 star review on 9th June 2024

Steve Webster

Harrisons Carpet & Flooring 5 star review on 2nd June 2024

Julian Smith

132

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“With the underlay and the thicker quality nylon carpet, it feels like a wool carpet to walk on. There is very little residue that comes out, so extra vaccuuming is not necessary. Furniture marks just brush out. The carpet and vinyl layers were good workers and helpful.”

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Posted 6 years ago

“Very impressed with the consultation process and installation”

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Posted 6 years ago

“very happy with the whole process from initial contact through to final laying. would definitely recommend the Rotorua franchise”

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Posted 6 years ago

“Great service & product”

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Posted 6 years ago

“Both Tina and layer always give 5 star service thank them both”

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Posted 6 years ago

“We were very satisfied with the speed of the installation and the quality of the workmanship. We won't hesitate to use Harrisons again in the future.”

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Posted 6 years ago

“Great service and will use them again.”

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Posted 6 years ago

“Harrisons missed out on a $17k flooring contract because A- they did not respond to the on line quote form that they ask people to fill in - they didn't get back to me B. I rung the store because of A and left a message . No one called back- response It's their loss !”

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Posted 6 years ago

Hi, Thank you for your feedback. We have checked your email against our system, but unfortunately never received your lead. With regards to your phone call we are a fully mobile service with no stores. We wish you all the best. Regards, Customer Care

Posted 6 years ago

“Quick and easy to deal with. Extremely happy with the advice we received and final look.”

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Posted 6 years ago

“We were very happy with Harrisons Rotorua. Nicola and Lawrence are friendly , helpful and happy to answer questions.They were also very accommodating with our needs and made the whole experience a pleasure.”

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Posted 6 years ago

“What incredible service - Bryan & Sue - thanks so much. What a breeze from start to finish. Everything was done as arranged - so efficient and no fuss. We are thrilled with the final result carpet and wood laminate in kitchen and entrance - looks fabulous!”

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Posted 6 years ago

“Very helpful and wait time for installation was short. Staff knowledgeable and very competent.”

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Posted 6 years ago

“Brilliant customer service from initial quote to arranging a time for work to be completed to laying of carpet - timely, reliable and approachable. Staff worked extremely hard to get the work done within the allocated time frame.”

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Posted 6 years ago

“Really great company to work with, friendly, reliable, punctual! Awesome job, very pleased the carpet thank you :)”

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Posted 6 years ago

“Awesome job! Great price, easy interest free payment option available. These guys came in time and completed the job perfectly! Very easy to deal with :) 100% satisfied!”

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Posted 6 years ago

“Very good service carpet laid in a week from quote excllent”

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Posted 6 years ago

“Great service and products”

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Posted 6 years ago

“After thinking that I had good service and we got another quote from them, it turns out they were dearer for repeat business and also they chased us up almost two years later for a balance which we had assumed we'd paid. I'm not sure what company operates on not knowing their debtors owe or lack there of. Not impressed and couldn't recommend the Howick branch. The worst part about this was that when they found out payment was required, they never once made a call to speak to directly about it or apologised about their lack of back end account handlings. Only a email asking for the money...”

Helpful Report

Posted 6 years ago

Hi, Thank you for your feedback. If you would like to discuss this further then please feel free to contact us at: customer.care@hah.co.nz or call us on: 0800 279 009. Kind regards, Customer Care

Posted 6 years ago

“Feels great soft and luxurious and goes well with style of our home”

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Posted 6 years ago

“Very good communication with sales team, installers arrived on time were efficient and courteous”

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Posted 6 years ago

Harrisons Carpet & Flooring is rated 4.7 based on 5,143 reviews