“After thinking that I had good service and we got another quote from them, it turns out they were dearer for repeat business and also they chased us up almost two years later for a balance which we had assumed we'd paid. I'm not sure what company operates on not knowing their debtors owe or lack there of. Not impressed and couldn't recommend the Howick branch. The worst part about this was that when they found out payment was required, they never once made a call to speak to directly about it or apologised about their lack of back end account handlings. Only a email asking for the money...”
Hi,
Thank you for your feedback. If you would like to discuss this further then please feel free to contact us at:
customer.care@hah.co.nz or call us on: 0800 279 009.
Kind regards,
Customer Care
“Sarah from Harrisons Carpet went OVER and BEYOND her duty - We are very grateful for all the effort she had put in to ensure we were getting the best price with the best team and of course for the best carpet!”
“Great people. They said my carpet could be fitted in about a month. My husband has terminal cancer so asked if it could be any sooner. Treena said that she was very sorry but they were fully booked. Treena then rang me back a little later that same day and said that she had spoken to her carpet fitters and they could do it within the next few days, How awesome is that .what a caring and thoughtful person. I have never come across such wonderful service in my life before. Thank you so much Treena and Paul.”
“Very happy with the choice of carpet and the company Harrisons. The whole process from the original visit to installation went smoothly and the end result very pleasing, would definitely recommend them
Thank you”
