Harrisons Flooring Reviews

Name: Harrisons Flooring
Address: 418 Lake Road, Takapuna, 418 Lake Road, Takapuna, Auckland Region
Rating: 4.71

4.7 Rating 5,146 Reviews

94 %

of reviewers recommend Harrisons Flooring

Company Reviews

Metrics

Info

4.7

Based on 5,146 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	2 - 3 Hours
Customer Service	4.8 out of 5

Visit Website

Phone:

0800 421 001

Email:

customer.care@hah.co.nz

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Harrisons Flooring 5 star review on 16th June 2024

John Burton

Sylvia Clark

Harrisons Flooring 5 star review on 9th June 2024

Steve Webster

Harrisons Flooring 5 star review on 2nd June 2024

Julian Smith

132

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The work was done very efficiently with minimum disruption. Friendly, hardworking staff.”

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Posted 8 years ago

“From the initial in home consultation to the installation everything was done professionally and I am very pleased with our carpet. Have certainly recommended Harrisons to friends”

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Posted 8 years ago

“The home service was second to none”

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Posted 8 years ago

“Fast efficant installing, arrived on time,great carpet”

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Posted 8 years ago

“Sue Turley from Harrisons went out of her way to be helpful & communicative. I would use her services again without hesitation.”

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Posted 8 years ago

“Good value for money and very helpful franchisee”

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Posted 8 years ago

“Sue was extremely helpful friendly knew her product & made the whole process a breeze. The carpet layers “The Flooring Company” Daniel & his team did a fantastic job of laying the carpet. I am one very happy customer ~ thank you :)”

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Posted 8 years ago

“Quick to quote, good price, guaranteed install date and the installation was excellent. Very happy with the end result.”

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Posted 8 years ago

“The service flowed efficiently from start to finish”

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Posted 8 years ago

“Awesome sales person!!! Flexible finance option would have been appreciated.”

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Posted 8 years ago

“We received fantastic service from Sue & Brian😀 They are friendly, professional and managed everything perfectly from our initial phone call to the installation of our carpet. Couldn't be happier with the flawless service and our beautiful new carpet. Many thanks”

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Posted 8 years ago

“Wouldn't go anywhere else, best service, from start to finish.”

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Posted 8 years ago

Thanks Shane, appreciate your feedback.

Posted 8 years ago

“Good quality tradesmen and on time.”

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Posted 8 years ago

“Love the product we chose and this is the only redeeming feature to give harrisons a 4 star rating.”

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Posted 8 years ago

“Great service from the initial consultation right through to installation Thank you”

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Posted 8 years ago

“Sales person needs to perform better. Lack of communication was evident between sales person and carpet installer. What was promised on quote by sales rep was not fully conveyed to the installer. As a result I had to call up the office to get things sorted after an incomplete initial installation on the first day. Installation was completed two days later. However, interestingly the sales rep did not hesitate to charge me for the whole amount on the first day itself - in spite of being asked in writing not to do so till the job is completed. There was in fact a demand for more money from the sales rep to complete the job. This was of course not accepted as contract showed what all jobs were needed to be done. Shows strong inclination to get money from customer without actually first ensuring that the job has been completed to satisfaction, and as promised at the time of sealing a contract. Overall a very bad customer service experience. I am sure there are other better options available out there.”

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Posted 8 years ago

We apologies for the delays that you have experienced and the miscommunication. After speaking to you yesterday, we understand that you are now happy with the completed job and are able to enjoy your carpet. Regards Harrisons Customer Care

Posted 8 years ago

“Very pleased with our choice of carpet and looks and feels good. Nicely finished too.”

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Posted 8 years ago

“good value and service”

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Posted 8 years ago

“Great customer services, liked that when they came out to measure a quote was given to me straight away. Always kept me informed with the laying of the carpet.”

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Posted 8 years ago

“Great communication from Lawrence and Nicola with updates. On the dot regarding time. Easy communication and a great job for our garage carpet. Highly recommended”

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Posted 8 years ago

Harrisons Flooring is rated 4.7 based on 5,146 reviews