Holiday Extras Reviews

Name: Holiday Extras
Rating: 4.36

4.4 Rating 9,654 Reviews

85 %

of reviewers recommend Holiday Extras

Company Reviews

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Metrics

4.4

Based on 9,654 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Email:

customerrelations@holidayextras.com

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Holiday Extras 4 star review on 21st September 2025

Anonymous

Holiday Extras 3 star review on 18th September 2025

Anonymous

Holiday Extras 5 star review on 20th May 2025

Neil

Holiday Extras 4 star review on 8th May 2025

Marie

Anonymous

Anonymous // 01/01/2019

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“Fab hotel, so handy for the airport, great staff”

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Posted 10 months ago

“Cab driver in Budapest did not recognise the Holiday Extras booking number, despite numerous attempts to convince him. It meant we were stuck waiting at arrivals for a cab to turn up that never did. Felt massively let down by Hol Extras despite the cab driver calling 2 hours after arrival to apologise. We lost 1 evening of a short weekend break so not impressed at all. Also attempts to wash hands of the blame for this is very disappointing and not something I would have expected of Holiday Extras.”

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Posted 10 months ago

“Excellent service fron start to finish”

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Posted 10 months ago

“Nice food and drinks and relaxing start to the holiday”

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Posted 10 months ago

“Prompt, friendly and helpful greeting at 5.30 am - thank you. Then exactly the same on return at 5pm, well done staff, you’re fantastic!”

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Posted 10 months ago

“Easy to use app with tkts etc transferable to wallet”

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Posted 10 months ago

“Great service”

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Posted 11 months ago

“Transfer booking failed. Still waiting for my refund O stars”

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Posted 11 months ago

“The Travelodge has no eating or drinking facilities, just a bit to far to walk to the airport, especially if you have any mobility issues.”

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Posted 11 months ago

“Easy to book and checked in on line with vehicle registration.all ran smoothly”

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Posted 11 months ago

“Everything went very smoothly.”

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Posted 11 months ago

“Very easy to use and navigate. Ibis great value and close to the terminal. Great value, especially for longer trips.”

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Posted 11 months ago

“Always easy to book now I have the all, sends regular discounts through and we generally pay them.”

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Posted 11 months ago

“Fantastic once again so seamless and organised”

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Posted 11 months ago

“Sentinel are a really professional company who you can trust.”

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Posted 11 months ago

“Simple to use, efficient and great value.”

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Posted 11 months ago

“Always use holiday extras for travel insurance and airport parking as they are the cheapest for both. Best service for the car park attendants very friendly and helpful”

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Posted 11 months ago

“Meet & Greet Gatwick was so easy. Great value too”

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Posted 11 months ago

“Meet and greet at Manchester Airport was really good all went smoothly and car was ready gor us on our return.”

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Posted 11 months ago

“No complaints, reasonable to price, not too far from terminal and no issues getting in or out”

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Posted 11 months ago

Holiday Extras is rated 4.4 based on 9,654 reviews