Holiday Extras Reviews

Name: Holiday Extras
Rating: 4.36

4.4 Rating 9,654 Reviews

85 %

of reviewers recommend Holiday Extras

Company Reviews

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Metrics

4.4

Based on 9,654 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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customerrelations@holidayextras.com

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Holiday Extras 4 star review on 21st September 2025

Anonymous

Holiday Extras 3 star review on 18th September 2025

Anonymous

Holiday Extras 5 star review on 20th May 2025

Neil

Holiday Extras 4 star review on 8th May 2025

Marie

Anonymous

Anonymous // 01/01/2019

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“Excellent service hassle free driver very helpful”

Helpful Report

Posted 10 months ago

“A brilliant and very smooth process getting in and out of the car park. Car was safe and secure exactly where we parked it on our return. The bus drivers were really friendly and helpful.”

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Posted 10 months ago

“No problem with parking or picking up, car was very dusty when picked up”

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Posted 10 months ago

“Professional, helpful and efficient. Always a pleasure to park there.”

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Posted 10 months ago

“Very dated rooms but comfortable bed. Parking was good. All in all would consider using again”

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Posted 10 months ago

“All smoothly done from parking to drop off keys Bus journey to the terminal and back is very cramped and not easy to get heavy case on and off Return for the car is the same but easy to get keys and collect car and drive away Would recommend pre booking early through app.”

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Posted 10 months ago

“The parking all went well, but the arrangements for exiting the "orange car park barrier" is difficult. long queues with many persons unable to operate the ticket scanning machine, I was unable to scan my ticket & could only raise the exit barrier by paying an exit fee of £6.00 when the fee had already been included in the parking charge.”

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Posted 10 months ago

“Very helpful and everything worked out well. Thank you”

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Posted 10 months ago

“Easy to find, no problems with entry or exit. And for once it was in the daylight”

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Posted 10 months ago

“Very easy to find and no hassle entry and exit.”

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Posted 10 months ago

“Triangle Parking Southampton Cruise Port - the car park is open with no barriers or anything to stop anyone from walking or driving in, there was no direction or anyone on hand to provide security or any direction on where to park, the car park does appear to be covered by CCTV cameras.”

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Posted 10 months ago

“Great place to park the car, only downside is that it's a 10-15 minute on the bus that's why I gave 4 stars, buses were coming every 5-10 mins but we managed to catch it on time.”

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Posted 10 months ago

“The camera machine didn’t recognise my number plate in entry and had to wait 10 mins for the security to answer the intercom. Not the best start.”

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Posted 10 months ago

“The company got my parking times wrong on my booking so I was charged an overstay fee of £15 when leaving jet parks 3 car park.”

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Posted 10 months ago

“Holiday Inn was excellent however DO NOT USE AIRPORT PARKING MANCHESTER. Waited 50 minutes to be picked up, they also kept our car key which we were not happy about! On return a couple’s car had been moved to an unsecured location and vandalised - smashed windows. They had a really bad attitude too. Never Again… Please check all reviews before using this car park.”

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Posted 10 months ago

“Really smooth drop of and pick up, friendly and helpful staff”

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Posted 10 months ago

“Good service, easy to use and competitive pricing.”

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Posted 10 months ago

“Easy to book, no issues good price.”

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Posted 10 months ago

“Everything as expected. Arrived 5 mins before time on ticket and barrier opened, founds space within a couple of minutes, super close to terminal literally 2 minutes walk, much easier and simple than the current meet and greet service on offer at this airport that we usually use. Will defo book this one again”

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Posted 10 months ago

“Really good, so straight forward and no hassel. 100% recommend”

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Posted 10 months ago

Holiday Extras is rated 4.4 based on 9,654 reviews