Holiday Extras Reviews

Name: Holiday Extras
Rating: 4.34

4.3 Rating 9,152 Reviews

84 %

of reviewers recommend Holiday Extras

Company Reviews

Questions

Metrics

4.3

Based on 9,152 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Email:

customerrelations@holidayextras.com

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Holiday Extras 4 star review on 21st September 2025

Anonymous

Holiday Extras 3 star review on 18th September 2025

Anonymous

Holiday Extras 5 star review on 20th May 2025

Neil

Holiday Extras 4 star review on 8th May 2025

Marie

Anonymous

Anonymous // 01/01/2019

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“Faultless collection from and to the airport”

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Posted 2 months ago

“Fantastic service and always use”

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Posted 2 months ago

“Easy internet transaction Good parking area Quick and easy exit Thanks very much”

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Posted 2 months ago

“Seamlessly throughout the whole process, communication easy to follow. Drop and Go every time for us from here on”

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Posted 2 months ago

“Easy to book and a good location to airport. You pay more than silver zone but it’s worth it.”

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Posted 2 months ago

“Great service Thanks”

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Posted 2 months ago

“They were on time and kept in contact with me thank you”

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Posted 2 months ago

“Perfect.Straight forward could not fault this service.no hassle staff super friendly”

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Posted 2 months ago

“Great on line experience. Late adjustment to car reg easy to change. Notifications brilliant. Access and departure from car park automatic and fast. On line contacts and reminders perfect. Just bad airport support to car park. Stansted Long Stay bus overcrowded on return at 11pm and late arriving at terminal. Toilets at entrance to Long Stay car park are a health hazard. Been like this for years. Terrible. Be warned!”

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Posted 2 months ago

“The drivers on outbound and return journey were very pleasant and amenable.”

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Posted 2 months ago

“Car park was very easy to find, spacious and very close to the terminal. Bus service was prompt and very comfortable.”

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Posted 2 months ago

“The car park was easy to find. And easy to access and leave. It was quite a way to walk to the terminal luckily the weather was kind to us. Improvements, the spaces could do with being a bit wider a lot of people have SUVS . Fast track was a nice to have.”

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Posted 2 months ago

“Purple parking very professional organisation. Will use again.”

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Posted 2 months ago

“Great drop off no problem. Had to wait a bit on collection which was OK but we were freezing having just returned from Turkey!!”

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Posted 2 months ago

“Only disappointment was when we got back to my car the driver who had parked my car up had messed with the car heaters, heated seats and other in car dials.”

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Posted 2 months ago

“Booked hotel, parking and transfers all went smoothly”

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Posted 2 months ago

“Easy to book, easy to park”

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Posted 2 months ago

“Dead easy - no issues”

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Posted 2 months ago

“Excellent service with friendly helpful staff”

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Posted 2 months ago

“Happy with service no issues at all 🙂”

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Posted 2 months ago

Holiday Extras is rated 4.3 based on 9,152 reviews