Holiday Extras Reviews

Name: Holiday Extras
Rating: 4.32

4.3 Rating 8,905 Reviews

84 %

of reviewers recommend Holiday Extras

Company Reviews

Questions

Metrics

4.3

Based on 8,905 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Email:

customerrelations@holidayextras.com

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Holiday Extras 4 star review on 21st September 2025

Anonymous

Holiday Extras 3 star review on 18th September 2025

Anonymous

Holiday Extras 5 star review on 20th May 2025

Neil

Holiday Extras 4 star review on 8th May 2025

Marie

Anonymous

Anonymous // 01/01/2019

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“Rooms dated. The whole corridor had a nasty smell to it. Bed too soft. The paid for meal gives you a mains choice of fish chips, curry or pizza. Definitely not staying here again”

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Posted 1 month ago

“Good service with the exception of having to go to terminal 5 rather than just 2 or 3.”

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Posted 1 month ago

“Easy to book carparking at Stansted Airport. The helpdesk answered my question ahead of booking quickly so I had the confidence to go ahead and book. Having prepaid the carparking meant I didn't have to worry when I lost my carpark ticket. I will use this service again.”

Helpful Report

Posted 1 month ago

“Great service, everything went as advertised, nothing to complain about.”

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Posted 1 month ago

“Easy to book airport car parking with competitive price on/off site options … always book Sentinel car parking excellent service/helpful staff”

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Posted 1 month ago

“Easy to get to hotel, good facilities and smooth, short transfer to terminal. Only downside is ever increasing cost.”

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Posted 1 month ago

“Always book with Holiday Extras to park my car at the airport. Everything went smoothly”

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Posted 1 month ago

“Excellent service with Holiday Extras and competitive with pricing. Bristol Airport multi storey parking was a different story - poor signage in multi-storey and exhorbitant pricing.”

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Posted 1 month ago

“Very good system”

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Posted 1 month ago

“The transfer from the airport to hotel was easy to book on line & the driver was easily found with the instructions given. The journey was pleasant with a friendly chatty driver who was able to give us some idea about our destination. The return journey back to the hotel was confirmed via SMS message 48 hours before it arrived at our hotel to collect us. It turned up about ten minutes early & again it was a pleasant journey back to the airport. I would definitely recommend & use this service again.”

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Posted 1 month ago

“Easy airport to get to not far to walk to terminal and easy to find your way round inside”

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Posted 1 month ago

“Excellent service no hassle”

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Posted 1 month ago

“Excellent service to use for transfer pick up from airport to destination, driver was very friendly and gave good recommendations for us for during our stay, Excellent communication would highly recommend this service”

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Posted 1 month ago

“Simple process. Customer service on site excellent.”

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Posted 1 month ago

“Jet Park Ringway is too far out, too large and too busy a park with roads in poor repair.”

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Posted 1 month ago

“As always first class service .”

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Posted 1 month ago

“Lovely hotel. Easy parking for holiday. Everything was simple...just as we wished for.”

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Posted 1 month ago

“Lovely hotel, comfortable rooms and food nice in the bar. Easy shuttle bus to and from airport. Great car parking, was delayed back and hotel sorted the additional parking with no issue- would definitely book here again.”

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Posted 1 month ago

“Easy to book”

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Posted 1 month ago

“Easy to do and bus was on hand easily”

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Posted 1 month ago

Holiday Extras is rated 4.3 based on 8,905 reviews