Holiday Extras Reviews

Name: Holiday Extras
Rating: 4.29

4.3 Rating 7,824 Reviews

83 %

of reviewers recommend Holiday Extras

Company Reviews

Questions

Metrics

4.3

Based on 7,824 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Email:

customerrelations@holidayextras.com

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great stay in the Sofitel hotel and the meet and greet service was excellent. A very good package.”

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Posted 2 months ago

“Drivers were friendly and helpful and were on time”

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Posted 2 months ago

“Very easy to park Lovely hotel comfortable nights sleep great start to the holiday”

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Posted 2 months ago

“Easy booking and check in at arrival. A short walk to the arrivals and departure lounge.”

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Posted 2 months ago

“Excellent service yet again”

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Posted 2 months ago

“Easy entry and exit”

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Posted 2 months ago

“Bristol Multi-story is going through a massive rebuilding but it's still the most efficient place to safely park. We left the car for two weeks and it was so easy to walk the luggage up the slope to the terminal.”

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Posted 2 months ago

“Great service”

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Posted 2 months ago

“We used the long stay car park at Stanstead airport. Booking online was easy, instructions clear and an excellent price. Parking and collecting the car was also easy. Will definitely use again.”

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Posted 2 months ago

“Service was first class. Very easy to book and both vehicles were there on time. Very polite drivers. We will certainly be using them again.”

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Posted 2 months ago

“Other than not having any clear information on where to drop the car off, everything else went smoothly”

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Posted 2 months ago

“Very easy website Very helpful staff both in office and driver. Bus arrived very quickly after phone call. Quick journey to airport. Easy directions to find and park. Easy exiting car park. Good price. Would definitely use again. 👍”

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Posted 2 months ago

“Easy booking process. Car parking and transfer bus worked out seamlessly. The Holiday Inn Express was good - helpful staff, and dinner was good - more relaxing not to have to go anywhere else.”

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Posted 2 months ago

“Easy to book and competative price. Very good airport car park.”

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Posted 2 months ago

“Only issue was all the disabled parking spaces were used. From walking past a full line, I noticed two failed to display any badge. Perhaps some more able to walk customers, could be more considerable when they park please”

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Posted 2 months ago

“Excellent price for parking and great service on drop off and collection of our car”

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Posted 2 months ago

“As always a seamless excellent service, can highly recommend them.”

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Posted 2 months ago

“The whole process of booking the hotel, parking and collecting the car went smoothly. Will certainly be using again.”

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Posted 2 months ago

“every thing went smoothly, a wonderfully easy process. Will definitely use again.”

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Posted 2 months ago

“everything went smoothly and according to plan”

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Posted 2 months ago

Holiday Extras is rated 4.3 based on 7,824 reviews