Holiday Extras Reviews

Name: Holiday Extras
Rating: 4.32

4.3 Rating 8,904 Reviews

84 %

of reviewers recommend Holiday Extras

Company Reviews

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Metrics

4.3

Based on 8,904 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Email:

customerrelations@holidayextras.com

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Holiday Extras 4 star review on 21st September 2025

Anonymous

Holiday Extras 3 star review on 18th September 2025

Anonymous

Holiday Extras 5 star review on 20th May 2025

Neil

Holiday Extras 4 star review on 8th May 2025

Marie

Anonymous

Anonymous // 01/01/2019

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“Good overnight stay and close to airport. Having pub on same site that did meals made it handy at mealtime.”

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Posted 1 month ago

“Very efficient and well organised. Very helpful staff!”

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Posted 1 month ago

“All went to plan, no issues.”

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Posted 1 month ago

“The hotel and parking was ace so convenient as the carpark was across the road, however when getting to our destination I was told I’d be greeted by a person with my name for my hire car which I wasn’t I had to search for him after a phone call. Also I ordered an estate as there was four of us and I got a small suv which was underpowered and to small for our cases so we had to squeeze in.”

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Posted 1 month ago

“In general we were very happy with the service, one thing that was really annoying was when we arrived at the airport there was a sign that simply read meet and greet on level one, when we drove in we were told that holiday extras was up a level, so we had to pay £19.50 to get out of level one to go up to holiday extras. The sign should explain that purple parking and holiday extras are on different levels, we were travelling with another couple that also had to pay £19.50. That's scandalous, that was the only thing that put a dampener on the parking.”

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Posted 1 month ago

“Absolutely love how easy this option is and with the discount I received, it was cheaper than booking the long stay car park”

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Posted 1 month ago

“👍 Very helpful and handy to have on hand.”

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Posted 1 month ago

“Very good, we had a 5 hour delay and paid the extra for late return well worth it, everything was fine”

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Posted 1 month ago

“All as per plan no issues.”

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Posted 1 month ago

“No hassle and very cheap compared to Newcastle airport”

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Posted 1 month ago

“No problem with checking in or with hotel. However when I was collecting my disability van it was parked so close to a building and no room to get the wheelchair in I had to move it and stopped all traffic in the pouring rain just to get in”

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Posted 1 month ago

“Ibis hotel at Manchester was brilliant so clean n great location how ever maple car park was awful we had to walk half a mile for car with luggage on an awful gravel road..we waited to be picked up after our flight for 45 mins”

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Posted 1 month ago

“Excellent transfers to and from airport. Great communication, driver was waiting for both journeys for us.”

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Posted 1 month ago

“No seats available waiting for a wheelchair at EMA departing for Antalya. Only 3 seats at Antalya for assistance and all full. Waited standing for 20 minutes. Antalya assistance expected a tip getting my wife through check-in to departure lounge.”

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Posted 1 month ago

“Good hotel package with parking All very helpful”

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Posted 1 month ago

“Booked Park Smart at Liverpool Airport. Great directions to car park and no problems with car registration recognition at entry or exit.”

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Posted 1 month ago

“Easy to book and efficient service.”

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Posted 1 month ago

“I’ve used Stansted meet and greet parking approximately 10 times booking both direct and via Holiday Extras.. always had excellent service with no issues. Will continue to use due to the close proximity to the terminal.”

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Posted 1 month ago

“Made the mistake of not using our usual purple parking and went with Take Off Meet and Greet. Drop off was fine, but pick up was a nightmare. Rang from baggage recalim as per normal but ended up waiting 50 minutes for our car in the freezing cold. Lots of excuses as to why our car was late etc, but would not use again just to save a few pounds.”

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Posted 1 month ago

“Never had a problem great service”

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Posted 1 month ago

Holiday Extras is rated 4.3 based on 8,904 reviews