Holiday Extras Reviews

Name: Holiday Extras
Rating: 4.36

4.4 Rating 9,614 Reviews

85 %

of reviewers recommend Holiday Extras

Company Reviews

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Metrics

4.4

Based on 9,614 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Email:

customerrelations@holidayextras.com

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Holiday Extras 4 star review on 21st September 2025

Anonymous

Holiday Extras 3 star review on 18th September 2025

Anonymous

Holiday Extras 5 star review on 20th May 2025

Neil

Holiday Extras 4 star review on 8th May 2025

Marie

Anonymous

Anonymous // 01/01/2019

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“honestly excellent great value quick drop off and uplift easy 5 min walk to terminal friendly staff i fly from liverpool regularly will keep using. nice to see a local business taking on the rip off airport carparks :)”

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Posted 2 months ago

“Always friendly and runs like clockwork every time”

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Posted 2 months ago

“Would recommend easy to get to reasonable price , bus driver’s friendly and helpful big thumbs up”

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Posted 2 months ago

“Everything worked well as usual with Portside Meet and Greet. Dropped the car off and 7 days later picked it up as arranged. So easy and good value.”

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Posted 2 months ago

“Easy parking drop off and key drop works well. The car was as expected when it was collected and no increased mileage was seen.”

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Posted 2 months ago

“Easy to book online escorted to a space to park.short bus ride to airport about 5 minutes.very quick and easy would definitely use again.”

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Posted 2 months ago

“Easy on line booking of parking space. Competitive rate. Improved lighting would assist finding of parking space. Additional luggage trolley locations would improve convenience especially in poor weather conditions.”

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Posted 2 months ago

“Excellent hotel we were allowed to park outside front hotel because we had a disabled parking.”

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Posted 2 months ago

“I booked a day longer & realised when i was waiting for baggage,I called from baggage carousel our car keys were there waiting in a staff member’s hand, she’s was lovely on the phone an in person”

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Posted 2 months ago

“Very good and friendly staff But we were waiting for more than 40 minutes to get the car and it was very cold outside-1”

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Posted 2 months ago

“Very good excellent service 👍”

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Posted 2 months ago

“Great price and quick bus service to terminal. Used a few times and service and price always been good”

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Posted 2 months ago

“Kolejny raz korzystam z Airpark luton,Obsługa przyjazna i wszystko przebiegło dobrze..”

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Posted 2 months ago

“Super easy from start to finish”

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Posted 2 months ago

“Staff were very helpful and friendly, room was clean and the parking was very close for the airport”

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Posted 2 months ago

“Always reliable. Bus driver even helped with luggage. Staff very polite.”

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Posted 2 months ago

“Always use holiday extras as they have never let us down. If I need to cancel or change my booking for any reason it is easy to do and the support team are always on hand if there is ever anything that I can’t do myself.”

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Posted 2 months ago

“Holiday Extras, is my go to platforms am always guarantied excellent service at a great price.”

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Posted 2 months ago

“Easy to book and manage our booking. Our flight was delayed on the way home and we had to press the buzzer at the barrier. It was answered quickly by a very helpful gentleman who knew about our flight delay and lifted the barrier for us.”

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Posted 2 months ago

“Booked long term parking which went without a hitch. actually quicker than parking nearer to the airport. Our flight was delayed a couple of hours but no extra charge. Like every car park in England that I have ever used the bays could be a tad wider”

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Posted 2 months ago

Holiday Extras is rated 4.4 based on 9,614 reviews