Holiday Extras Reviews

Name: Holiday Extras
Rating: 4.32

4.3 Rating 8,912 Reviews

84 %

of reviewers recommend Holiday Extras

Company Reviews

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Metrics

4.3

Based on 8,912 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Email:

customerrelations@holidayextras.com

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Holiday Extras 4 star review on 21st September 2025

Anonymous

Holiday Extras 3 star review on 18th September 2025

Anonymous

Holiday Extras 5 star review on 20th May 2025

Neil

Holiday Extras 4 star review on 8th May 2025

Marie

Anonymous

Anonymous // 01/01/2019

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“Brilliant service , bus was quick both ways”

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Posted 1 month ago

“The Renaissance was a great hotel with runway views. As always Holiday Extras made it easy.”

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Posted 1 month ago

“So easy and simple. No problems from arrival to departure.”

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Posted 1 month ago

“Great off site parking for Liverpool airport. Helpful Members of staff. Secure Good transfer service to the terminal Easy to contact Would park here again”

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Posted 1 month ago

“Staff at drop off were excellent talked me through the new automated check in service. Bus returned for us without waiting for ages and my car was parked at the drop off collect bay ready for me to jump in and drive away. Definitely use this service again”

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Posted 1 month ago

“Transfer to and from the airport in Tunisia was excellent. The drivers were friendly and on time. Excellent service”

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Posted 1 month ago

“Love using Holliday Extras always a pleasure whenever we’re using car parking or airport lounge”

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Posted 1 month ago

“Good service ,very efficient Reasonable cost”

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Posted 1 month ago

“Professional from start to finish. Seamless check in and check out. Highly recommended. Thank you”

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Posted 1 month ago

“The car park itself was great, very easy process of just driving in and out - a completely seamless process. Where we did have a bit of surprise though was the length of the queue for the transfer bus upon returning to Stanstead.. Whether this is the norm we remain unsure.”

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Posted 1 month ago

“Really helpful and handy to have all your information easily available on the app”

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Posted 1 month ago

“Second time used and not issues, should be nice see the times of the buses on special when leaving the parking to the terminals”

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Posted 1 month ago

“Easy booking, good hotel, comfortable stay and easy to get to airport by bus”

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Posted 1 month ago

“Easy booking in. The car had been kept indoors. Very courteous even though our delayed flight impacted on them. Always happy to use them”

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Posted 1 month ago

“Great service into long stay carpark no problem found a park easy enough and directions in and out where great will use this carpark again no problems whatsoever ever”

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Posted 1 month ago

“Hotel was excellent, bus transfer to airport was very good. Holiday Extras is misleading people, I had to get a taxi back from airport to hotel to collect car, there is a standard charge of £30. Information from Holiday extras said approx £19. People should be made aware of this.”

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Posted 1 month ago

“Very easy to book through the app”

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Posted 1 month ago

“Very handy service. Buses are regular. No issues👍🏻”

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Posted 1 month ago

“Knowing it would be there whatever time we flew in.”

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Posted 1 month ago

“Jet Park 3: Easy to purchase the parking but finding parking can be a challenge (and we go out of school holidays). Never wait long for a shuttle to the terminal and the bus drivers are friendly.”

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Posted 1 month ago

Holiday Extras is rated 4.3 based on 8,912 reviews