Holiday Extras Reviews

Name: Holiday Extras
Rating: 4.32

4.3 Rating 8,905 Reviews

84 %

of reviewers recommend Holiday Extras

Company Reviews

Questions

Metrics

4.3

Based on 8,905 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Email:

customerrelations@holidayextras.com

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Holiday Extras 4 star review on 21st September 2025

Anonymous

Holiday Extras 3 star review on 18th September 2025

Anonymous

Holiday Extras 5 star review on 20th May 2025

Neil

Holiday Extras 4 star review on 8th May 2025

Marie

Anonymous

Anonymous // 01/01/2019

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“Brilliant!!”

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Posted 1 month ago

“Easy to use everytime”

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Posted 1 month ago

“Easy to find,bus was there in a few minutes and coming back again the same … perfect”

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Posted 1 month ago

“Easy, from drop off to pick up !”

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Posted 1 month ago

“Radisson hotel was fine for our nights stay and the car was parked there for 3 weeks with no problems.”

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Posted 1 month ago

“Drop off easy pick up easy”

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Posted 1 month ago

“Pickup waiting for us even though our plane was delayed 30 minutes and stuck in passport control. Our driver met us just outside the airport and was friendly and helpful. Got us to our destination in quick time. After our holiday return journey back to airport was just as efficient. No problems, l would recommend Holiday Extras.”

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Posted 1 month ago

“We were told by ibis to leave my car outside with my blue badge and it could stay there while I was away this was not true. Also told to say my return was a day later as I had late return insurance. On my return no car, I was told to come back at 10am next day. So we had to book a hotel at my expense £100 to wait for my car. Next morning 10am still no car I was told it would cost me £90 to get it back. The guy on receipt named Mo was helpful and after refusing to pay he finally agreed for Ibis to pay the £90. My car arrived back after another 45mins. The room was a disgrace bed pushed up against the wall no room to move. However it was clean”

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Posted 1 month ago

“It was straightforward to book airport parking at relatively short notice (less than a week before departure). It also remained the most cost-effective option for our trip.”

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Posted 1 month ago

“All went as planned. Easy and quick parking at Manchester Airport”

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Posted 1 month ago

“First time we’ve used this service and will absolutely use it again! Sentinal at Leeds Bradford was a dream to use! Top marks”

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Posted 1 month ago

“My car was driven back to me with a flat tyre ! The tyre was incredibly hot! My alloy wheel is now cracked inside! Avoid at all costs I have proof via pictures but unable to upload”

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Posted 1 month ago

“Great experience at Sentinel Leeds Bradford. Quick and easy handover of keys, never had to wait more than a couple of minutes for the transfer bus, friendly staff, couldn't ask for more. The fast track add on is a great optional extra with Holiday Extras. Have used many times and will continue to do so.”

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Posted 2 months ago

“Absolutely no hassle. Meet and Greet at East Midlands are friendly and helpful. No-one wants any problems when they go on holiday or return from their break and Meet and Great ensure this. Easy to book online and kept informed via email and text. A first class service.”

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Posted 2 months ago

“Have used before, works well”

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Posted 2 months ago

“It was fine but due to traffic shuttle back to the car park took a long time”

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Posted 2 months ago

“Always a happy and helpful member of staff on arrival and at the checking desk”

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Posted 2 months ago

“Nice hotel. Short walk from the station and the airport.”

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Posted 2 months ago

“Close convenient with quick regular transfers. Very easy.”

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Posted 2 months ago

“No issues, fast service only a few minutes from airport”

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Posted 2 months ago

Holiday Extras is rated 4.3 based on 8,905 reviews