Holiday Extras Reviews

Name: Holiday Extras
Rating: 4.29

4.3 Rating 7,831 Reviews

83 %

of reviewers recommend Holiday Extras

Company Reviews

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Metrics

4.3

Based on 7,831 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Email:

customerrelations@holidayextras.com

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Anonymous

Anonymous // 01/01/2019

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“Always use the silverzone, no issues - friendly staff, swift service”

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Posted 2 months ago

“Used |Maple Parking at Birmingham several times now. Seamless service highly recommend for hassle free solution for parking”

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Posted 2 months ago

“The Hilton at Gatwick may be super convenient and the Japanese themed restaurant food was very tasty, but the rooms are very bland and boxy. Cophall parking worked quite well too, but the bus journey does add 30 minutes to your trip.”

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Posted 2 months ago

“Very competent, no problems all good”

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Posted 2 months ago

“Perfect location for terminal 2”

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Posted 2 months ago

“No issues with parking car or the lounge ,will carrying on booking with you 🙂”

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Posted 2 months ago

“Top company .Always use them”

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Posted 2 months ago

“Straight forward easy to get to parking and booking the car in”

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Posted 2 months ago

“Problem free both leaving the car and picking it up. As requested texted the number on the receipt and received the automatic instructions for the bus stop.”

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Posted 2 months ago

“Problem free both leaving the car and picking it up. As requested texted the number on the receipt and received the automatic instructions for the bus stop.”

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Posted 2 months ago

“Very reliable company to book with”

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Posted 2 months ago

“Easy to book hotel for one bight and parking for 7 days. Check in and car collection was trouble free.”

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Posted 2 months ago

“Great customer service and professional service.”

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Posted 2 months ago

“If I had been able to choose in advance, I would not have selected the car hire company, Surprice at Faro airport. As other reviews indicate, they seem to commonly scam customers by claiming very minor damages - in our case a scratch on the plastic wheel trim - which is then charged at an exorbitant repair amount (123 EUROS). Given the scratches elsewhere on the vehicle, I am not convinced they are fixed in any case, so clearly the funds are not being used for this purpose. The scratch was so small it could easily have been missed on pickup - I certainly don't recall driving anywhere or in any manner that would have caused it. They would not call the shuttle & allow us to leave unless this was paid. The shuttle is infrequent too - there was at least a 20 minute wait for a bus both on arrival and departure. Avoid.”

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Posted 2 months ago

“Excellent hotel very convenient shuttle straight to airport”

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Posted 2 months ago

“Very efficient service at Cophall.”

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Posted 2 months ago

“Good value at East mids short stay 1”

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Posted 2 months ago

“Easy to find parking. Reliable and frequent collections to and from the car park.”

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Posted 2 months ago

“Great service in terms of punctuality and immediately looking after you. I just wish the drivers wouldn't leave muddy footprints in the car.”

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Posted 2 months ago

“Maple were exceptional. Our car developed a fault and broke down on the way to the pickup area. They could not have been more kind and helpful. I cannot fault there service and will definitely use them next time.”

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Posted 2 months ago

Holiday Extras is rated 4.3 based on 7,831 reviews