Holiday Extras Reviews

Name: Holiday Extras
Rating: 4.32

4.3 Rating 8,913 Reviews

84 %

of reviewers recommend Holiday Extras

Company Reviews

Questions

Metrics

4.3

Based on 8,913 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Email:

customerrelations@holidayextras.com

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Holiday Extras 4 star review on 21st September 2025

Anonymous

Holiday Extras 3 star review on 18th September 2025

Anonymous

Holiday Extras 5 star review on 20th May 2025

Neil

Holiday Extras 4 star review on 8th May 2025

Marie

Anonymous

Anonymous // 01/01/2019

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“T1 meet and greet, easy, accessible, took stress out of airport parking.”

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Posted 2 months ago

“Very simple, great instructions and directions and car waiting after a long flight”

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Posted 2 months ago

“First time we have used meet and greet and would definitely use again. Very easy with car waiting for us to return”

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Posted 2 months ago

“Very easy. Very quick. Lady on the pick up key desk was a bit abrupt, but no issues.”

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Posted 2 months ago

“45 minutes waiting at terminal 2, no ringway coach, when it did arrive driver was rude and not very apologetic. Other drivers for jet parks 3 and 1 radioed but no answer. Poor service.”

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Posted 2 months ago

“Park your own car in a bay get on the coach minutes to the airport terminal”

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Posted 2 months ago

“Good price. Great service.”

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Posted 2 months ago

“Excellent”

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Posted 2 months ago

“Excellent start to finish, drop of car then jump on bus, all done within 15 minutes then off to departures and that takes less than 10 minutes, just as good on return.3rd time i have used this service and it's always been the same.”

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Posted 2 months ago

“We used Holiday Extras for a Meet & Greet airport parking service. The staff were very friendly, helpful and efficient. Super quick and booking was really easy online. Thank you.”

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Posted 2 months ago

“Easy from start to finish. Clear instructions, no hassle. Car dropped off, keys picked up & car waiting on arrival. Highly recommend.”

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Posted 2 months ago

“Very easy service, staff are very helpful and I would highly recommend this service.”

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Posted 2 months ago

“first lady at desk very helpfull told us all we need to know driver very helpfull”

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Posted 2 months ago

“I would highly Secure parking easy to book very efficient company. Good size spaces for parking & a 24 hour bus to & from airport”

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Posted 2 months ago

“Have used this service a couple of times. Each time the car comes back filthy. This time we asked for a clean on return. It came back half clean with various dirty marks still showing, including a scratch to the door. When flagged to one of the staff we were accused of already knowing about the scratch. It was small enough to rub out with polish, but it wasn’t the point. Very reluctant to use again.”

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Posted 2 months ago

“everything was fine and the price was right😊”

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Posted 2 months ago

“Start your holiday the night before your flight and without the stress of getting to the airport. 2 min walk to the terminal (Stansted). Nice and Easy.”

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Posted 2 months ago

“Arrived late at night in the darkness. No one at all about to ask for advice. Lighting very poor. took ages to find a parking space. Very full. Could not find the way out. Finally walked down some steps and found a bus stop. Waited ages fo a bus which was packed, had to stand up all the way to the airport. Stopped at so many stops it took an hour from getting out of the car to getting to the terminal. Will not be using this car park again.”

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Posted 2 months ago

“Car parking was a reasonable price and the service on the day was efficient. However the car was returned absolutely filthy and coated in dust.”

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Posted 2 months ago

“Used the car park before no hassle had to change registration a couple of days before parking no hassle i would definitely use it again”

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Posted 2 months ago

Holiday Extras is rated 4.3 based on 8,913 reviews