Holiday Extras Reviews

Name: Holiday Extras
Rating: 4.32

4.3 Rating 8,912 Reviews

84 %

of reviewers recommend Holiday Extras

Company Reviews

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Metrics

4.3

Based on 8,912 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Email:

customerrelations@holidayextras.com

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Holiday Extras 4 star review on 21st September 2025

Anonymous

Holiday Extras 3 star review on 18th September 2025

Anonymous

Holiday Extras 5 star review on 20th May 2025

Neil

Holiday Extras 4 star review on 8th May 2025

Marie

Anonymous

Anonymous // 01/01/2019

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“It was such a long way from the airport. Took ages to find a space and it’s just rough land. Very limited buses for our return to Jetparks 3 so we had quite a long wait.”

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Posted 2 months ago

“Slick handover of car at drop off and almost at pick up though the car wasn’t at the space indicated and we had to wait until they found it”

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Posted 2 months ago

“Great service convenient for the airport. Car dropped off within 5 minutes we were on our way to the terminal. Pick up same location as the drop off. Simple to use will definitely use again.”

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Posted 2 months ago

“Excellent as always. Easy to book. Happy bus driver.”

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Posted 2 months ago

“park2travel at Leeds, very busy but all went smoothly. competative cost from HE”

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Posted 2 months ago

“Easy to book online. Friendly and efficient staff at Heathrow T2. When arriving back, our car was delivered by the time we walked out of the lift in level 4, perfect! Will use again”

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Posted 2 months ago

“The driver was late picking us up from the airport. He drove fast whilst using his phone on the way out and back. He did not seem to know which hotel we were going to and delivered us to the wrong hotel.when we arrived at the correct hotel he put our cases on the pavement and drove off. On the return journey he was driving fast and it did not feel particularly safe.”

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Posted 2 months ago

“We complained about the noise that we experienced throughout the night we stayed but the staff were not interested and you are currently investigating it very slowly, so no we are not happy at all”

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Posted 2 months ago

“Easy process, greeted on arrival drop off and pick up. Holiday extra's never fail to deliver. Easy to book.”

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Posted 2 months ago

“Easy to book car parking. Reasonable price. No hassle.”

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Posted 2 months ago

“Easy to book, easy to park and upon our return 2 weeks later, easy to find. Coming home was 34 minutes from leaving the door of our Jet2 ‘plane at BHX to driving out of the car park. Fantastic convenience.”

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Posted 2 months ago

“Good place to park for Gatwick airport,easy drop off and pick up,about 10 minutes to terminal on their bus”

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Posted 2 months ago

“All went well. Drivers courteous and lifted luggage.”

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Posted 2 months ago

“Went smoothly. Drop off and pick up both good.”

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Posted 2 months ago

“Very efficient, even to change times, brilliant”

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Posted 2 months ago

“easy to enter and staff on intercome were eeded as i imputed a zero instead of a o on my reg, very polite on the intercome and got us sorted in seconds, bus staff also very froiiendly and helpfull, would highley reccomend.”

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Posted 2 months ago

“Taxi service on time, comfortable and courteous”

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Posted 2 months ago

“Parking was what I expected”

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Posted 2 months ago

“Easy to find and brilliant service when we arrived”

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Posted 2 months ago

“We used Maple parking Meet and Greet for the second time. Quick and efficient at Heathrow and Birmingham.”

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Posted 2 months ago

Holiday Extras is rated 4.3 based on 8,912 reviews