Holiday Extras Reviews

Name: Holiday Extras
Rating: 4.29

4.3 Rating 7,842 Reviews

83 %

of reviewers recommend Holiday Extras

Company Reviews

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Metrics

4.3

Based on 7,842 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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customerrelations@holidayextras.com

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Holiday Extras 5 star review on 20th May 2025

Neil

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I am always skeptical of these bookings actually working (previously had recurring issues of bookings not being recognised at airport car parks) but let’s be fair: you’re here because the price you’ve been quoted is significantly cheaper than paying directly to the company. Only issue was my name on the booking was “tempextra tempextra” but I was found via reference. This was probably a result of their website confirmation page which I just could not get to accept my details! Thankfully it eventually took my car reg, so the car park portion of the booking worked flawlessly. AND I got the hotel portion easily enough.”

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Posted 2 months ago

“Dreadful instructions to find car park 2 , member of staff on reception rude and obnoxious! On return Austin was very helpful , finding car on return is like a needle in haystack and barrier didn’t work waited 15 minutes to sort Beds in hotel so uncomfortable! Never again”

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Posted 2 months ago

“Good parking facility. Probably the best value for money for Luton… better service and transport to and from airport compared to other self park’s I’ve used.”

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Posted 2 months ago

“Ease of use, low cost and everything went smoothly.”

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Posted 2 months ago

“easy to book our car parking, and everything is retained in the app”

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Posted 2 months ago

“very easy to use”

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Posted 2 months ago

“Great service use it all the time when flying from Glasgow”

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Posted 2 months ago

“This is such a lovely hotel with friendly staff and comfortable rooms. The location is perfect for the airport 😊”

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Posted 2 months ago

“Easy to book, excellent hotel with secure parking.”

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Posted 2 months ago

“Exceptional service”

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Posted 2 months ago

“Great value”

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Posted 2 months ago

“Liverpool airport car park was excellent, could be cheaper”

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Posted 2 months ago

“Seems to be the best place to get best value on at airport parking. Use every year. Never been disappointed.”

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Posted 2 months ago

“Our coach transfer to our hotel was dreadful, the coach was very old, could hardly get up the hills and as it was raining it leaked, our hand luggage on floor by our feet was very wet and ruined lots of paperwork in our bags and also got my shorts wet when I put bag on my lap”

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Posted 2 months ago

“I’ve always used them. There is sometimes a glitch when booking on th app that it doesn’t recognise your return flight if returning from a different destination. So this time my car wasn’t ready even though I confirmed my return flight details.”

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Posted 2 months ago

“Excellent service, easy to check in and out, regular buses and friendly and polite staff”

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Posted 2 months ago

“Disastrous. Waited an hour for my car to be delivered back to me upon landing back at Gatwick. Cocky, rude & dismissive employee told me ‘wasn’t his problem that he was busy that evening!’ Will not use again.”

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Posted 2 months ago

“Very easy to use, we parked up and was on the bus to the airport within 10 minutes. On return the bus was waiting at the bus stop, seemed they new when your flight returned as was waiting for you! Definitely use again”

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Posted 2 months ago

“The car park was easy to find, we waited a few minutes and were at the airport in minutes. Coming home we rang and the bus was waiting for us. Excellent service and will use again. Thanks 🙂”

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Posted 2 months ago

“Excellent price and recommendations for parking options.”

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Posted 2 months ago

Holiday Extras is rated 4.3 based on 7,842 reviews