Holiday Extras Reviews

Name: Holiday Extras
Rating: 4.34

4.3 Rating 9,154 Reviews

84 %

of reviewers recommend Holiday Extras

Company Reviews

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Metrics

4.3

Based on 9,154 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Email:

customerrelations@holidayextras.com

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Holiday Extras 4 star review on 21st September 2025

Anonymous

Holiday Extras 3 star review on 18th September 2025

Anonymous

Holiday Extras 5 star review on 20th May 2025

Neil

Holiday Extras 4 star review on 8th May 2025

Marie

Anonymous

Anonymous // 01/01/2019

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“Good value”

Helpful Report

Posted 2 months ago

“that good service have booked again”

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Posted 2 months ago

“Brilliant parking great staff very helpful definitely recommend”

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Posted 2 months ago

“Because I have a small van, I was penalised and extra £75 for parking at purple car park. So what seemed like a good deal, ended up costing me £168 for 6 days parking. I could have parked walking distance from the airport for less than that. So disappointing.”

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Posted 2 months ago

“Really nice Hotel ,staff polite and helpful . We had the biggest bed I've ever seen (2 double beds joined ) On arrival we were dropped off at T3 by mini bus from Maple Parking , but given no indication of how to get to the hotel . After looking on Google Maps we decided to walk but took us over half an hour. The hotel staff arranged their mini bus for our flight in the morning .”

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Posted 2 months ago

“Easy to find and park. Key drop very quick. Have parked here before and will do again”

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Posted 2 months ago

“Really lovely hotel and fabulous staff. We booked a superior room with a view of the runway. We didn’t see many planes taking off but it was still a great view. The restaurant was lovely and the food was delicious. Breakfast was just amazing, check the freshly made options on the table - poached eggs and kippers. Car park was secure but some of the parking of other residents was poor so choose carefully where you park! Transfer to and from the airport was simple and quick and the driver who’s name escapes me was super helpful and knowledgeable (from his cruise ship days) East Midlands is a small airport so we were through security pretty quickly so don’t pressure yourself arriving too early!”

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Posted 2 months ago

“Stayed in hotel, airport only 1/2 mile away. Number plate recognition for car in and out of airport car park. So easy .”

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Posted 2 months ago

“I’ve used the Silver Zone parking at Bristol Airport previously. I’ve always found the whole experience to be well organised and efficient. It’s a relatively cost effective option too (when compared with the options at the airport itself). I’ve never experienced and issues but I get the feeling that if I did then this seems like a reputable organisation. Will use again.”

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Posted 2 months ago

“will always use long stay park at Cardiff. so close to airport”

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Posted 3 months ago

“Only company I can trust to look after my car. Used them at a number of airports.”

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Posted 3 months ago

“Quick and easy to book and excellent service”

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Posted 3 months ago

“Parking at Secure Airparks is excellent, buses run very frequently and always able to find a decent parking space. All hassle free and bus drivers always very polite and friendly can’t fault anything.”

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Posted 3 months ago

“Meet & greet T2 is a nightmare been fined twice for going through DROP OFF , signage is pathetic not LARGE enough going to start using Leeds Bradford !!”

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Posted 3 months ago

“Poor service”

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Posted 3 months ago

“Easy to use Liked everything been on the app But you do need to put the post code of the hotel on your info rather than just directions - would make entering it into the sat nav much easier”

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Posted 3 months ago

“So easy to get to and from the meet and greet car park. Lovely friendly staff. So easy to book on the app”

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Posted 3 months ago

“Very happy with how easy to use the carpark facilities. Buses arrived very quickly at both the carpark and return from the airport. Both drivers were very friendly. Always recommend this car park to friends when they travel from Manchester. Thanks”

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Posted 3 months ago

“I have used Holiday extras many times and they consistently provide good value for money parking and hotel options.”

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Posted 3 months ago

“Entrance and exit to car park ran smoothly”

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Posted 3 months ago

Holiday Extras is rated 4.3 based on 9,154 reviews