Holiday Extras Reviews

Name: Holiday Extras
Rating: 4.29

4.3 Rating 7,834 Reviews

83 %

of reviewers recommend Holiday Extras

Company Reviews

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Metrics

4.3

Based on 7,834 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Email:

customerrelations@holidayextras.com

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very efficient and friendly staff”

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Posted 2 months ago

“So easy to use and very well organised. It made our stay stress free. I can definitely recommend them it was much easier than parking the car yourself and having to travel in as your right there in the terminal.”

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Posted 2 months ago

“Using drop & go is simple, and budget friendly.”

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Posted 2 months ago

“Took my chosen arrival time away from me so if I had been delayed I would have been charged 25 pounds. I advise people not to input the flight times, if you can avoid it please do.”

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Posted 2 months ago

“Fantastic service always use them”

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Posted 2 months ago

“Everything worked very well .. although we did struggle a bit finding a space”

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Posted 2 months ago

“Hotel as expected although staff not the most welcoming i have encountered. As this was a hotel booking without caf parking, I did not understand why the HE website insisted on knowing our return home date. Any reasons pleae?”

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Posted 2 months ago

“Car parking at Stanstead in green area was fine and worked perfectly well”

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Posted 2 months ago

“Very easy to book and never had an issue with Holiday Extras .”

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Posted 2 months ago

“My parking was simple and straightforward. 😊 thanks”

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Posted 2 months ago

“Easy to find and easy to park and go. Does what it says on the tin !”

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Posted 2 months ago

“Perfect location”

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Posted 2 months ago

“I am always skeptical of these bookings actually working (previously had recurring issues of bookings not being recognised at airport car parks) but let’s be fair: you’re here because the price you’ve been quoted is significantly cheaper than paying directly to the company. Only issue was my name on the booking was “tempextra tempextra” but I was found via reference. This was probably a result of their website confirmation page which I just could not get to accept my details! Thankfully it eventually took my car reg, so the car park portion of the booking worked flawlessly. AND I got the hotel portion easily enough.”

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Posted 2 months ago

“Dreadful instructions to find car park 2 , member of staff on reception rude and obnoxious! On return Austin was very helpful , finding car on return is like a needle in haystack and barrier didn’t work waited 15 minutes to sort Beds in hotel so uncomfortable! Never again”

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Posted 2 months ago

“Good parking facility. Probably the best value for money for Luton… better service and transport to and from airport compared to other self park’s I’ve used.”

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Posted 2 months ago

“Ease of use, low cost and everything went smoothly.”

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Posted 2 months ago

“easy to book our car parking, and everything is retained in the app”

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Posted 2 months ago

“very easy to use”

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Posted 2 months ago

“Great service use it all the time when flying from Glasgow”

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Posted 2 months ago

“This is such a lovely hotel with friendly staff and comfortable rooms. The location is perfect for the airport 😊”

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Posted 2 months ago

Holiday Extras is rated 4.3 based on 7,834 reviews