Holiday Extras Reviews

Name: Holiday Extras
Rating: 4.32

4.3 Rating 8,912 Reviews

84 %

of reviewers recommend Holiday Extras

Company Reviews

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Metrics

4.3

Based on 8,912 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Email:

customerrelations@holidayextras.com

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Holiday Extras 4 star review on 21st September 2025

Anonymous

Holiday Extras 3 star review on 18th September 2025

Anonymous

Holiday Extras 5 star review on 20th May 2025

Neil

Holiday Extras 4 star review on 8th May 2025

Marie

Anonymous

Anonymous // 01/01/2019

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“Easy to book parking. But wasn’t on the list for the carpark when we arrived. Luckily I had printed confirmation out which made the problem easier to sort.”

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Posted 2 months ago

“Always my go to car park, as it is easy to book online and the process is quick & efficient once you arrive. I also like the new 'track the bus' app.”

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Posted 2 months ago

“I booked my car into drop and go and I was pleased with the service , lovely helpful staff , easy to drop off and collect . I was a little l later than booked to collect my car but didn't get charged extra. Very pleased”

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Posted 2 months ago

“Good fast service and friendly staff.”

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Posted 2 months ago

“It's very expensive for what is basically a open air carpark with no frills. Took a while to find a space. Very close to terminal but definitely not worth the money.”

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Posted 2 months ago

“Smooth and stress free holiday parking. Efficient and friendly staff.”

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Posted 2 months ago

“Our flight was delayed and we went to exit the car park two hours after our planned arrival. The barrier didn’t lift once the registration number was recognised/ the exit fee charged was £6.40 despite the airport website advising that they allow up to six hours for a late arrival.”

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Posted 2 months ago

“Efficient service, fab hotel, nice room”

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Posted 2 months ago

“Easy process for booking and cheaper than direct”

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Posted 2 months ago

“Great just park your car and drive away at the end of your trip”

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Posted 2 months ago

“Easy to find, 2 mins walk from terminal and good service”

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Posted 2 months ago

“Problems with Long Stay 1 at East Midlands where the automatic number plate recognition did not recognise the car going both in and out. Going in to the Carpark was sorted by scanning the barcode on the receipt. When leaving the Carpark I had to press the help button and it was several minutes before that was answered and, the registration plate was checked and the barrier finally lifted.”

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Posted 2 months ago

“all worked well as usual. try using the new side entrance "Sidney Road" off Thorley Lane as you entre off Thorley Lane take first left then right at the roundabout this takes you to the multistorey T2. Using this way means you do not go through the congested airport roads where if you make a mistake with the poor signage you can und up in the drop off area and get charged or fined for using it.”

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Posted 2 months ago

“I booked with Park2Travel in Leeds/Bradford as they were competitively priced and I have used them before. They weren’t as slick as other companies as there were not many staff - in fact we were driven to the airport by the same lady who checked us in. We had to wait a good 10 minutes on our return and it was quite cool!”

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Posted 2 months ago

“Holiday Extras provided a seamless process from start to finish”

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Posted 2 months ago

“Quite packed car park but got a space easy enough, the bus was there waiting when going to the terminal and about a 10 minute wait when waiting to be collected from the terminal. The car park numbering system at Stansted was odd. I expected it to be in alphabetical order so got off between p-r and t-v for S where our car was parked, however S was a lot further down, the friendly bus driver picked us back up on his way back to the terminal and made sure we were in the right place. Overall good value, some waiting when all you want to do is go home and buses are quite slidy, so it's quite tricky keeping hold of the luggage as you go round corners etc. It's about a 10 min journey to the terminal and back to car park. Would use again.”

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Posted 2 months ago

“Taxi booking through HE. The Driver was waiting for us. He was polite and helpful.”

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Posted 2 months ago

“As always, so easy to work with, cheers”

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Posted 2 months ago

“Great service,used it a few times and had no problems.Will book it again.”

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Posted 2 months ago

“perfect in every way”

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Posted 2 months ago

Holiday Extras is rated 4.3 based on 8,912 reviews