Holiday Extras Reviews

Name: Holiday Extras
Rating: 4.34

4.3 Rating 9,154 Reviews

84 %

of reviewers recommend Holiday Extras

Company Reviews

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Metrics

4.3

Based on 9,154 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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customerrelations@holidayextras.com

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Holiday Extras 4 star review on 21st September 2025

Anonymous

Holiday Extras 3 star review on 18th September 2025

Anonymous

Holiday Extras 5 star review on 20th May 2025

Neil

Holiday Extras 4 star review on 8th May 2025

Marie

Anonymous

Anonymous // 01/01/2019

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“Meet and greet worked a treat, car park all clearly signposted and 2 minutes into terminal 2. From parking the car to dropping off the keys, to where you checked your bass in took about 5 minutes On return from collecting bags, getting car keys and driving off took no more than 15 minutes, all very efficient”

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Posted 3 months ago

“Brilliant, so simple .”

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Posted 3 months ago

“It was hreat for us to be able to park the car and do the 5 min walk to the departure. Took a lot of stress out”

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Posted 3 months ago

“Very efficient service, both to and back from the airport. The price was very reasonable, with the added bonus of indoor parking for the same price as outdoor parking.”

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Posted 3 months ago

“Use mid stay every year. Buses are frequent and drivers friendly”

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Posted 3 months ago

“How easy to book everything”

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Posted 3 months ago

“Perfect start to any Holiday”

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Posted 3 months ago

“Easy to do .. great welcome and easy to drop car off ! And quick to pick up .. have used many times and have booked already for next trip. !”

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Posted 3 months ago

“So easy to find, instruction very clear on procedures and process seamless. If I flew from Gatwick again I would definitely use them.”

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Posted 3 months ago

“Radisson Hotel was very nice. Hoppa return shuttle bus was on the hour & not every 30 minutes as stated on ticket, which resulted in a long wait late at night.”

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Posted 3 months ago

“Car parking at Luton. Long delay before being collected from airport on return. Then couldn't find car in huge somewhat disorientating car park. Own fault, but it should be essential to advise customers to note exactly where their car is parked on arrival - before leaving on the minibus to go to the airport.”

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Posted 3 months ago

“Good parking, room great,”

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Posted 3 months ago

“I always use holiday extras for parking and have never had many issues. This time it was Ibis budget at Manchester T2 with parking. Not overly convenient parking for Ibis, you checked in and then took your car to another car park, pavement was out of action so it meant walking on the road to get there. No pedestrian exit from the car park so had to squeeze through gap at the side of barriers. On return car had moved 3 miles and had been repaired by someone just having past their test recently and was overhanging the space both side and back. I was not told that anyone would drive the car or move it ( it was only moved by one row). Not good and not recommended. This car park is also used by holiday inn bookings.”

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Posted 3 months ago

“Excellent convenient service - couldn’t have been easier to just walk across from the car park to Gatwick North terminal. Would definitely use again.”

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Posted 3 months ago

“This was the first time we have used this service and we were very pleased indeed. Seamless!”

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Posted 3 months ago

“Silver zone parking went like clockwork. Easy to book, bus took us to and from airport promptly. Car waiting ready for us with zone number on key fob so found the car very easily. Automated key drop which is ok, staff there to help if you had problem etc. My only negative is that it is quite expensive even after getting a discount. Would still use again though as convenient. I also liked the fact that they don’t drive your car offsite but just move to different area.”

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Posted 3 months ago

“Easy to book holiday express at Birmingham, overnight stay with breakfast and parking for 12 days. Easy to drive to, hotel clean and staff friendly good choice for breakfast a good start to our holiday. Taxi to the airport was £20 which as its not far was expensive only charged £13 on our return. We would use this hotel again.”

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Posted 3 months ago

“Simple, stress free and friendly. A great seemless start and end to our holiday. Always use this service.”

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Posted 3 months ago

“The car park was easy to find, staff were fast and efficient. The bus arrived promptly and plenty of room. On the return the driver John (said some people know him as Mack) was excellent, really helpful to everyone and went the extra mile. Overall really good experience”

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Posted 3 months ago

“Good directions to Airparks. Systems in place to drop off and pick up were speedy and efficient. We would definitely use this again.”

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Posted 3 months ago

Holiday Extras is rated 4.3 based on 9,154 reviews