Holiday Extras Reviews

Name: Holiday Extras
Rating: 4.32

4.3 Rating 8,914 Reviews

84 %

of reviewers recommend Holiday Extras

Company Reviews

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Metrics

4.3

Based on 8,914 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Email:

customerrelations@holidayextras.com

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Holiday Extras 4 star review on 21st September 2025

Anonymous

Holiday Extras 3 star review on 18th September 2025

Anonymous

Holiday Extras 5 star review on 20th May 2025

Neil

Holiday Extras 4 star review on 8th May 2025

Marie

Anonymous

Anonymous // 01/01/2019

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“Shared shuttle was fabulous both ways. Quick and efficient! Would highly recommend!!!”

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Posted 3 months ago

“Taxi on time good perlite driver well done”

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Posted 3 months ago

“Amazing no need to talk to anyone car park one at Birmingham easy and really close Holiday Extras grate app and all the information you need will be booking next years shortly”

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Posted 3 months ago

“Room at the Ibis was convenient for the airport and clean and comfortable. Parking left a lot to be desired. To reach the hotel on foot you have to take a circular route or attempt to cross the double carriageway and take your life in your hands. On return we were given no indication where to find the car in the carpark and the barrier did not rise as we were told it would.We had to press the intercom button three times before anything happened a passerby said it was always happening. We would use the hotel again but not the parking.”

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Posted 3 months ago

“Easy to use. Quick service to and from airport”

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Posted 3 months ago

“Used before very good service close to airport”

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Posted 3 months ago

“No seats available upon arrival. One beer choice only so if you didn’t like that……tough. Wine choice very poor, and poor quality. Food average and miserable staff. For nearly £100 for 2 people there are far better, cheaper places to go with far more selection. Avoid.”

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Posted 3 months ago

“Good service all went smoothly”

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Posted 3 months ago

“Excellent service for airport transfers. Driver messaged directly on landing and despite taking about an hour to get through passport control at Faro he waited and kept in touch at all times. Same applied for return journey and very sociable and welcoming drivers. Would definitely use again!”

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Posted 3 months ago

“Great location Easy to find 😍”

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Posted 3 months ago

“The car hire company (Surprice) have poor instructions to get to the off site office from the airport. The car had over 70000 kms on the clock and the cigarette lighter was the only way to charge a mobile phone (this was the second car, as the 1st car of similar vintage had a broken cigarette lighter). Wasn't a cheap price, either. Somewhat surprises given we had used Surprice before. Maybe they save their worst cars for Holiday Extras?”

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Posted 3 months ago

“Excellent service. Very easy to use”

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Posted 3 months ago

“Lovely hotel, nice friendly staff and good food. Plenty of stress free parking.”

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Posted 3 months ago

“Usual great service. Booked parking only this time as the specific hotel and Jetpark3 combo that I wanted wasn’t available. Very easy to book online. Never an issue getting in/out carpark and that bit cheaper.”

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Posted 3 months ago

“Was good service to be fair my car got parked under a light so when I got back from holls it was covered in bird mess , apart from that will use again next year 👍🏻”

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Posted 3 months ago

“Very handy and efficient transfers make Sentinel very recommendable.”

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Posted 3 months ago

“Excellent service would definitely recommend and return”

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Posted 3 months ago

“Excellent service so easy. Drop your car and keys and go. Keep your receipt. Return with receipt, scan code and get your keys. So good and value for money. 2nd time used will always use drop and go.”

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Posted 3 months ago

“Great hotel and room. Very convenient for Manchester Terminal 3. Problem comes with parking. Car park was completely full when we arrived. Literally had to abandon the car on the edge of the car park. On return, car was still parked 5 miles away, off site. Had to call them to ask them to move it to the hotel. Hoping it was a one off as hotel and staff are all really good and helpful.”

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Posted 3 months ago

“Excellent and easy”

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Posted 3 months ago

Holiday Extras is rated 4.3 based on 8,914 reviews