Holiday Extras Reviews

Name: Holiday Extras
Rating: 4.36

4.4 Rating 9,728 Reviews

85 %

of reviewers recommend Holiday Extras

Company Reviews

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4.4

Based on 9,728 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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customerrelations@holidayextras.com

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Holiday Extras 4 star review on 21st September 2025

Anonymous

Holiday Extras 3 star review on 18th September 2025

Anonymous

Holiday Extras 5 star review on 20th May 2025

Neil

Holiday Extras 4 star review on 8th May 2025

Marie

Anonymous

Anonymous // 01/01/2019

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“No problem dropping off but on our return we waited for our car to be brought back for 10 mins or so. When we asked a member of staff why the wait, he said they were busy! Considering it was quiet and three staff standing around having cigarettes we found it not great ending.”

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Posted 2 years ago

“Easy to find, no fuss dropping off or collecting car. Nice friendly staff. Car had only travelled 6 miles. Would definitely use again”

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Posted 2 years ago

“Excellent parking and hotel stay booked for Heathrow. We loved the peace of mind of leaving the car in a secure car park. Even better was the decent night's sleep after a late return flight! 10/10”

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Posted 2 years ago

“Brilliant”

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Posted 2 years ago

“Very professional”

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Posted 2 years ago

“Excellent service as you expected”

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Posted 2 years ago

“Stansted M&G: straightforward process; friendly staff in car park and office; efficient service.”

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Posted 2 years ago

“Great service this is the 5th time we have stayed here and the Quality of service is outstanding”

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Posted 2 years ago

“Fabulous as always and fantastic customer service when needed.”

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Posted 2 years ago

“Parking etc ok but on return they had all ready returned car to car park at Airport and when we went to leave had to pay a charge for over staying, as the car had been longer than 15 minutes in car park. this was not are fault as we had not called to pick up car. and they did not even say anything at pick up desk? it was only when trying to leave airport that we were charged over stay at barrier.”

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Posted 2 years ago

“Car park was easy to find and use. I booked the wider spaces although I didn’t think they were particularly wide. It would be interesting to know what the difference is.”

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Posted 2 years ago

“Very helpful and impressive staff.”

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Posted 2 years ago

“Comfortable hotel...easy to find & easy access to airport... Beware drink costs at bar. Small bottle prosecco £12.50...”

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Posted 2 years ago

“Easy to find, very good service, nice choice of food and beverages, drinks”

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Posted 2 years ago

“Easy access, close to departures/arrivals, a very good service”

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Posted 2 years ago

“Very easy to use and everything went perfectly”

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Posted 2 years ago

“Easy to find, just drove in parked up and 5 minutes walk to departures. Simple. Thanks”

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Posted 2 years ago

“Comfortable nights stay with nice meal and so simple to drive the few minutes in morning to car parking at Meet and Greet and then just walk straight in to departure check-in. On return simply walked straight out doors of arrivals across to car parking collect key and drive away. No waiting around.”

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Posted 2 years ago

“Excellent staff very helpful in every way, special thanks to Lalladeo on the front desk. Lovely food in the restaurant and excellent parking set up. Definitely stay there again.”

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Posted 2 years ago

“Everything was so easy. No hassles, drove in left the car and key took the bus to the airport. Arrived back at airport got the bus. The car was there waiting, got the key and drove off.”

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Posted 2 years ago

Holiday Extras is rated 4.4 based on 9,728 reviews