Holiday Extras Reviews

Name: Holiday Extras
Rating: 4.38

4.4 Rating 10,070 Reviews

85 %

of reviewers recommend Holiday Extras

Company Reviews

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Metrics

4.4

Based on 10,070 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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customerrelations@holidayextras.com

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Holiday Extras 4 star review on 21st September 2025

Anonymous

Holiday Extras 3 star review on 18th September 2025

Anonymous

Holiday Extras 5 star review on 20th May 2025

Neil

Holiday Extras 4 star review on 8th May 2025

Marie

Anonymous

Anonymous // 01/01/2019

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“I arrived at 10pm for my check in, which should have been available from 3pm. My room wasn't ready - it hadn't been cleaned. I'd left home at 3pm & just needed my accommodation prior to a flight. Eventually at 11:30pm I was told that my room was ready. This location is right under flight paths, so very little sleep too. I usually book a different location, but their prices were 50% more than usual. Whilst I wouldn't pay that increase in price in the future either, I will not be booking this location again.”

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Posted 10 months ago

“Excellent service, very straightforward process and will definitely be using them next year”

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Posted 10 months ago

“4th time using , very easy , no wait for bus this year and found a space easier too”

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Posted 10 months ago

“Never again….!?!”

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Posted 10 months ago

“Upon collecting car, the drivers footwell still had the protection paper laid down and lots of grass laid on top.”

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Posted 10 months ago

“Really easy to use , didn't have to wait long for bus”

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Posted 10 months ago

“No problem finding a parking space. Courtesy bus arrived within my minutes. Same great service on return.”

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Posted 10 months ago

“Great as always so easy”

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Posted 10 months ago

“Very difficult to find a space, narrow roads road and walking surfaces difficult. Jet 3 really needs a revamp”

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Posted 10 months ago

“It was easy to book and an excellent service. Definitely use them again.”

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Posted 10 months ago

“Great service and always has buses available. The staff are always friendly and helpful”

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Posted 10 months ago

“Very quick and easy process”

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Posted 10 months ago

“Seamless booking”

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Posted 10 months ago

“I booked a double room at the Hilton including tea. We got two single beds and had to show the payment made a number of times to get a voucher for tea. Tea was limited compared to a lovely wider menu but managed to get a slight change after discussion.”

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Posted 11 months ago

“Easy to use. Regular bus to the airport. Pickup went smoothly as well”

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Posted 11 months ago

“Great! Very quick & easy. Friendly staff.”

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Posted 11 months ago

“Great site , good prices followed by good communication”

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Posted 11 months ago

“Quick & easy check in/out. Located 5mins from T1. Will definitely use again”

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Posted 11 months ago

“The booking process was straightforward forward even when I needed a to alter it. The hotel is easy to get to. The rooms are more than adequate (not 5 star) for what you want. The restaurant food was good but the bar a bit pricey. The big plus is the staff, all very friendly and helpful.”

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Posted 11 months ago

“Didn't like the 20min wait for the bus to pick us up at midnight”

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Posted 11 months ago

Holiday Extras is rated 4.4 based on 10,070 reviews