Holiday Extras Reviews

Name: Holiday Extras
Rating: 4.38

4.4 Rating 10,071 Reviews

85 %

of reviewers recommend Holiday Extras

Company Reviews

Questions

Metrics

4.4

Based on 10,071 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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customerrelations@holidayextras.com

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Holiday Extras 4 star review on 21st September 2025

Anonymous

Holiday Extras 3 star review on 18th September 2025

Anonymous

Holiday Extras 5 star review on 20th May 2025

Neil

Holiday Extras 4 star review on 8th May 2025

Marie

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Didn't like the 20min wait for the bus to pick us up at midnight”

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Posted 1 year ago

“Quick check in. Quick check out. No problems with the car. All good!”

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Posted 1 year ago

“Finding the short stay car park was easy and straightforward, like the previous customer I find the loyalty discounts non existent as I have bern using this facility for a number of years. I would have thought a small discount wouldn’t ho amiss ?”

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Posted 1 year ago

“Range of parking options available but considering I've used the site for a while and have travel insurance with you the rewards/discounts are rubbish for loyal customers.”

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Posted 1 year ago

“Easy and convenient way to book airport parking.”

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Posted 1 year ago

“So cheap, easy and convieniant.”

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Posted 1 year ago

“Everything worked very smoothly and the staff were helpful and friendly. The only slight stress point was finding the Car Park in the first place. Maybe the instructions could be a little clearer.”

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Posted 1 year ago

“Rude staff, no signposts to let you know where to drop keys etc, tight spaces,”

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Posted 1 year ago

“We used this car park for the first time and everything worked very smoothly. The staff were very helpful and we did not have long to wait on the bus at either end of our holiday. It’s not tarmac but rather rough gravel but I would still recommend it and use it again.”

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Posted 1 year ago

“Excellent as usual”

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Posted 1 year ago

“Great service. Easy check in and bus was sitting waiting for us. We arrived back at midnight and again we didn’t need to phone as the bus was waiting again. Easy Peasy.”

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Posted 1 year ago

“Always works well, no problems and no hassle.”

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Posted 1 year ago

“to be honest, we followed the instructions on how to arrive, and in fairness they were very good. as it was our first experience for valet parking i didn't know what to expect, we weren't greeted as was expected but a grumpy man just told me to.back to.my car and wait, no further instructions, then after a few mins came and swapped the keys for a receipt, it wasn't a pleasant exchange. when I asked where do we go now (remember 1st timers) he pointed up the road where we had to walk around 300yards, not quite Valet to the door with 4 suit cases and 4 hand luggage, would have been easier parking in the main car park and waiting for a shuttle to the door. just my opinion., the return was good, simple and efficient. personally I wouldn't recommend”

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Posted 1 year ago

“Smooth booking. Good value. Great car park. Good bus service”

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Posted 1 year ago

“Great service at arrival and on return from the holiday no issues which makes the whole airport experience a lot easier.”

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Posted 1 year ago

“Real great service helpful and friendly”

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Posted 1 year ago

“Great service no problems”

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Posted 1 year ago

“Easy and convenient”

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Posted 1 year ago

“Everything ran smoothly as in every time I've used”

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Posted 1 year ago

“second experience - last time was much smoother - took a bit long for the bus to pick up at Luton from the stop.”

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Posted 1 year ago

Holiday Extras is rated 4.4 based on 10,071 reviews