Holiday Extras Reviews

Name: Holiday Extras
Rating: 4.36

4.4 Rating 9,654 Reviews

85 %

of reviewers recommend Holiday Extras

Company Reviews

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Metrics

4.4

Based on 9,654 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Email:

customerrelations@holidayextras.com

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Holiday Extras 4 star review on 21st September 2025

Anonymous

Holiday Extras 3 star review on 18th September 2025

Anonymous

Holiday Extras 5 star review on 20th May 2025

Neil

Holiday Extras 4 star review on 8th May 2025

Marie

Anonymous

Anonymous // 01/01/2019

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“Easy to locate transfer desk at Paphos arrival. Did wait 20 minutes for the pick up to hotel, should be quicker. No personal contact about return journey, other than looking in the app for return pick up time. Otherwise a smooth private transfer from airport to hotel and hotel to airport. Good value for money as well”

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Posted 10 months ago

“Couldn't of went any smoother”

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Posted 10 months ago

“Quick service,efficient,all ok👍👍”

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Posted 10 months ago

“Manchester T2 West car park is a nightmare - 20 min queue to get in - queues to find a parking space. No signage to tell you how to get from the car park into the terminal in the lifts. Went from level 4 down to 1 to find someone to ask then had to go back up to level 3 whilst dragging cases around. Not at all impressed... never again!”

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Posted 10 months ago

“Not happy when they ask me re pay full amount when leaving the car park after when I had already pre paid and book and not let us out of the car park”

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Posted 10 months ago

“The staff are super professional, polite and very clear with the communications. The whole process was seamless. Wouldn’t hesitate to recommend.”

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Posted 10 months ago

“Everything I booked with holiday extras went according to plan”

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Posted 10 months ago

“Very please quick and efficient no fuss well done”

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Posted 10 months ago

“Nice staff but the drop off point is too far away from the airport with 3 cases and an infant. We got picked up at 10.30pm and they sent a mini bus too small for all the passengers so we had to wait 30 minutes in the cold with a 9 month old baby until the moni bus came back. Would never book again, I would urge anyone to book the Southend airport parking instead.”

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Posted 10 months ago

“As advertised-helpful friendly staff”

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Posted 10 months ago

“Well organised”

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Posted 10 months ago

“Very easy and straightforward”

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Posted 10 months ago

“Easy to access, 2min walk to terminal”

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Posted 10 months ago

“Great welcome on arrival and on pick up, smooth and seamless service”

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Posted 10 months ago

“Always use Holiday Extras and never have a problem. From booking to leaving everything is easy and as set out in the booking confirmation.”

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Posted 10 months ago

“Always very efficient , never had a problem and use them about 5 times per year, well done!”

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Posted 10 months ago

“Everything ran as expected. We were late back, but no issues no problems”

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Posted 10 months ago

“Takes the stress out of airport parking. Very good service, drivers helpful, easy to find the car park and easy to get the shuttle bus from airport even in the middle of the night.”

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Posted 10 months ago

“Great service, easy to park. Good communication 10/10”

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Posted 10 months ago

“As always everything went well 10/10 to Holiday Extras”

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Posted 10 months ago

Holiday Extras is rated 4.4 based on 9,654 reviews