Holiday Extras Reviews

Name: Holiday Extras
Rating: 4.36

4.4 Rating 9,654 Reviews

85 %

of reviewers recommend Holiday Extras

Company Reviews

Questions

Metrics

4.4

Based on 9,654 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Email:

customerrelations@holidayextras.com

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Holiday Extras 4 star review on 21st September 2025

Anonymous

Holiday Extras 3 star review on 18th September 2025

Anonymous

Holiday Extras 5 star review on 20th May 2025

Neil

Holiday Extras 4 star review on 8th May 2025

Marie

Anonymous

Anonymous // 01/01/2019

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“Easy to use, great car park, no hassle. Great company”

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Posted 10 months ago

“Booking online, the APP, instructions, directions, car parking space and airport shuttle bus all good thanks.”

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Posted 10 months ago

“Easy transfer, polite and helpful drivers, good price”

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Posted 10 months ago

“Reasonably priced, efficient handover and collection, friendly staff.”

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Posted 10 months ago

“Exactly as sold”

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Posted 10 months ago

“Airport parking worked a treat and was cheaper than booking direct”

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Posted 10 months ago

“Nice and close to airport easy in easy out, back in July.”

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Posted 10 months ago

“Easy to book on the App. I use it all the time for business and holidays.”

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Posted 10 months ago

“The ease of booking car parking at the airport and hold luggage.”

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Posted 10 months ago

“Can highly recommend Aph for parking at Manchester. Very well run and very slick service. Have used Aph several times and have no complaints”

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Posted 10 months ago

“Friendly staff. Very clean room, comfortable bed, close to Heathrow. Used the hopper bus to terminal 3, 10 mins . Will definitely use the hotel for our next journey 😊”

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Posted 10 months ago

“It’s a quick and convenient way to park and gain access to terminal required.”

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Posted 10 months ago

“Holiday extras were very friendly, professional and efficient when organising the booking. The drop off and pick up was also smooth. However I'm not sure where the vehicle was kept as it was filthy when I collected it - covered in dust/sand and cobwebs with it almost impossible to see out of the windows.”

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Posted 10 months ago

“Tried contacting Hokiday Extras regarding amending tbe time of the transfer collection and Holiday Extras offered no help whatsoever and just quoted their terms and conditions. Spoke the hotek recpetion and they were more than haopy to help and contactdd the local transfer company. Wont be using Holiday Extras again. Once they have your money they dont care.”

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Posted 10 months ago

“Very easy to use loads of parking places bus was regular and easy to enter and leave.”

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Posted 10 months ago

“I’m very disappointed with the way Holiday Extras dealt with my complaint. After discovering damage to my vehicle while it was parked at one of their partner sites (Airparks Luton), I reported it immediately. Unfortunately, Holiday Extras refused to take the issue seriously and simply referred me to their terms and conditions, without making any effort to investigate or offer support. As a customer, I expected at least a proper review of the incident and some level of accountability — not a generic response dismissing my concern. I won’t be booking through Holiday Extras again unless they take customer complaints more seriously in future.”

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Posted 10 months ago

“Very good hotel an service 👌”

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Posted 10 months ago

“Everything went perfectly. Really appreciated phone call to let us know he was waiting for us when we left. No problems at pick up.”

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Posted 10 months ago

“Good service and easy check in”

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Posted 10 months ago

“The parking process is so easy the booking online as well as the parking. Just 5 minutes walk to Stansted Terminal. Staff all really nice and helpful. I always book with them.”

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Posted 10 months ago

Holiday Extras is rated 4.4 based on 9,654 reviews