Holiday Extras Reviews

Name: Holiday Extras
Rating: 4.38

4.4 Rating 10,071 Reviews

85 %

of reviewers recommend Holiday Extras

Company Reviews

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Metrics

4.4

Based on 10,071 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Email:

customerrelations@holidayextras.com

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Holiday Extras 4 star review on 21st September 2025

Anonymous

Holiday Extras 3 star review on 18th September 2025

Anonymous

Holiday Extras 5 star review on 20th May 2025

Neil

Holiday Extras 4 star review on 8th May 2025

Marie

Anonymous

Anonymous // 01/01/2019

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“Jet Parks 3 has a terrible unfinished surface which makes it impossible to drag a suitcase. It is difficult to find a vacant parking space with no clue as to where one might be... some people give up and park where they shouldn't. The surface has deep ruts which fill with water when it rains so you have to wade through puddles! The signage is illogical making it very difficult to find your car again in the dark. I'm never using it again until it is resurfaced, well lit and each parking bay is given a number which lights up when vacant.”

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Posted 2 years ago

“Easy drop off & pick up service, no problems at all”

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Posted 2 years ago

“Found parking space straight away and on returning exited car park no problem.”

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Posted 2 years ago

“Great service and always professional”

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Posted 2 years ago

“Always good to have cheaper parking!”

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Posted 2 years ago

“As always sentinel make everything super easy, no need to worry about anything just roll up hand key in and your on your way 😁”

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Posted 2 years ago

“We found holiday extras meet and greet parking so easy to use. Very friendly and helpful staff on the reception desk. It takes away all the hassle of looking for parking spaces and catching the shuttle buses. The whole process was easy from start to finish, booking was very straightforward and all the information I needed was supplied straight away by holiday extras. Will definitely use holiday extras parking again on my next trip later this year.”

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Posted 2 years ago

“Book Silver Zone Service easy to use, quick response to confirm booking. Information provided clearly, very helpful staff at the depot.”

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Posted 2 years ago

“Friendly staff, no waiting time, bus waiting on our arrival, great service”

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Posted 2 years ago

“Everything went smoothly Have used on several occasions”

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Posted 2 years ago

“Having booked through Booking .Com the meet and greet company did not have any contact details for me. As the car had broken down during our holiday they could not come tact me to let me know. So after a 2.5 hr flight delay I was confronted with the news about the car. I won’t bore you with how long it took for AA to come and how long it took me to get to my house. So the question is why do booking . Com not get contact details so at least I would have been forewarned”

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Posted 2 years ago

“Drop off and Pick up good with only a short wait. Car safe. No problems. Would use again.”

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Posted 2 years ago

“Quick and easy no hassle.”

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Posted 2 years ago

“Prpmpt service”

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Posted 2 years ago

“I was unable to change car details on my booking for Jet parks, Stansted si contacted an advisor who said that he would do it for me. Despite this, my registration was not recognised, either entering or leaving the car park and I had to contact Jet Parks to help each time.”

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Posted 2 years ago

“Quick and easy. No hassle. Was able to use a voucher that I had from last year too!”

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Posted 2 years ago

“Very easy to find and always a cheerful reception. Not too long a wait for the transfer either. Overall great service.”

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Posted 2 years ago

“Everything went smoothly 😄😄”

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Posted 2 years ago

“So reliable every detail covered”

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Posted 2 years ago

“Meet & Greet was a great service Very efficient and friendly staff”

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Posted 2 years ago

Holiday Extras is rated 4.4 based on 10,071 reviews