Holiday Extras Reviews

Name: Holiday Extras
Rating: 4.32

4.3 Rating 8,921 Reviews

84 %

of reviewers recommend Holiday Extras

Company Reviews

Questions

Metrics

4.3

Based on 8,921 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Email:

customerrelations@holidayextras.com

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Holiday Extras 4 star review on 21st September 2025

Anonymous

Holiday Extras 3 star review on 18th September 2025

Anonymous

Holiday Extras 5 star review on 20th May 2025

Neil

Holiday Extras 4 star review on 8th May 2025

Marie

Anonymous

Anonymous // 01/01/2019

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“Everything went to plan. Driver was waiting on arrival at Lanzarote Airport and duly arrived on time for the return journey from the hotel to the airport. Will certainly use Holiday Extras for next trip abroad.”

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Posted 5 months ago

“Excellent service on our recent resort transfers on the Costa del Sol. Drivers were very friendly and the vehicles were very good. Would have no hesitation in booking again.”

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Posted 5 months ago

“Have used Silverzone on a number of occasions and never had any issues. Booking in was straightforward and collection was very easy. It only took a few minutes to get you key and be on your way”

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Posted 5 months ago

“On time, polite and friendly drivers.”

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Posted 5 months ago

“Easy to use app. Taxi issue sorted quickly. Contact easy.”

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Posted 5 months ago

“Easy to use app on my phone. Prices seemed fairly reasonable and were cheaper than Ryanair. I was able to change from long stay to mid stay a week before going on holiday. Everything was on the app from what to do when you arrive to park and if you need to change anything before travel including if you change which car you take. Very pleased with the service. Parking was straight forward and the bus in was quick and they run frequently. Have used the app several times and will carry on for future trips.”

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Posted 5 months ago

“Every thing went as it should”

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Posted 5 months ago

“Excellent prices that are very competitive. Easy to book and chnage times and make small amends. Have book with Holiday extras 3 times so far and very happy with each booking.”

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Posted 5 months ago

“Transfers were waiting for us when we arived and on time to take us back to airport , driver kept us up to date on day of transfer what more could you ask for great service.”

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Posted 5 months ago

“No issues, easy to find. A good deal”

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Posted 5 months ago

“Always a great service 😀”

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Posted 5 months ago

“On time, waiting with name at airport, friendly, chatted about their lives in Gibraltar and one showed places of interest on the journey.”

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Posted 5 months ago

“Very easy to find short distance to airport and staff were very good and efficient”

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Posted 5 months ago

“Easy to find Five minute walk to airport Would definitely use again”

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Posted 5 months ago

“Easy to find. Good being outside the congestion zone. Very well organised. Quick drop off and pick up.”

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Posted 5 months ago

“Never had a problem and appreciate the app to check details etc when travelling. Appreciated the update email on the change to parking signage at Manchester airport too”

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Posted 5 months ago

“easy to find easy to park less than 5 mins waiting for transfer bus”

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Posted 5 months ago

“Ease of use and reasonable prices”

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Posted 5 months ago

“Easy booking and everything as expected”

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Posted 5 months ago

“Perfect location to terminal , very stress free parking”

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Posted 5 months ago

Holiday Extras is rated 4.3 based on 8,921 reviews