Holiday Extras Reviews

Name: Holiday Extras
Rating: 4.38

4.4 Rating 10,070 Reviews

85 %

of reviewers recommend Holiday Extras

Company Reviews

Questions

Metrics

4.4

Based on 10,070 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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customerrelations@holidayextras.com

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Holiday Extras 4 star review on 21st September 2025

Anonymous

Holiday Extras 3 star review on 18th September 2025

Anonymous

Holiday Extras 5 star review on 20th May 2025

Neil

Holiday Extras 4 star review on 8th May 2025

Marie

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good directions, busy but found a space no problem, short walk to terminal. No issues when leaving.”

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Posted 6 months ago

“Worked perfectly will use again - I booked online quickly with confirmation, updates, information and precise details provided for our 1 nights hotel stay with two weeks parking attached at Heathrow.”

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Posted 6 months ago

“Book with this company year after Yr no problems at all do reliable”

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Posted 6 months ago

“Efficient and clean”

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Posted 6 months ago

“Every thing went well from start to finish dropped car off there was a bus there no waiting on return waited 2 minutes we will definitely use them again thankyou.”

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Posted 6 months ago

“The parking and pickup went very smoothly. I frequently use Holiday Extras when I need to park near the airport.”

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Posted 6 months ago

“easy parking, short walk to terminal, room clean but a bit tired.”

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Posted 6 months ago

“All went as planned as usual. I always use this company and it was great to be dropped off right outside the front door. Unfortunately, for the last year they have now been forced to drop you off at the No10 stance for parking companies and this is a considerable distance from the airport. This is forced upon them by the airport as its only service buses which stop outside the door. If you are disabled you have to use a phone to call for a chair and wait in the cold and wind for assistance to arrive. I know the company too are not happy with this change. Still good service from them despite this. Driver of bus even helped us load our cases into back of our car are we are ‘pushing’ 80 years old. Thanks.”

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Posted 6 months ago

“Parking was easy to book on line and straightforward to follow the signs at the airport to the long stay car park. Barrier rises as you enter and exit .”

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Posted 6 months ago

“Perfect. Good communication. Nice driver too.”

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Posted 6 months ago

“Very easy drop off and clear instructions for a smooth pick up”

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Posted 6 months ago

“We always use sentinel parking when we fly from Leeds it would be nice to get discount at some time”

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Posted 6 months ago

“Absolutely spot on. Easy to book. Easy to enter & exit airport. Top service x”

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Posted 6 months ago

“Everything was easy efficient and just as booked which is just what is needed when you arrive for a holiday and back again. Would thoroughly recommend in every way.”

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Posted 6 months ago

“Everything went very smoothly from pick up to drop off both ways, The driver was waiting for us at the airport, communication was spot on, on return the driver was on time picking us up, Would highly recommend this service”

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Posted 6 months ago

“The car drop off and pick up was a very quick process.It was well organised and is located only a few minutes walk from the terminal. The only thing that did not work was the phoning ahead of arrival. Maple Parking's phone system was not be operating properly. However, it did not cause a problem, they were expecting me. Given the very reasonable price and location, I would use them again.”

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Posted 6 months ago

“Excellent price, Excellent service, excellent detailed instructions/directions 👌”

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Posted 6 months ago

“Good service and speedy”

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Posted 6 months ago

“Perfect as as usual. 😁”

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Posted 6 months ago

“I book airport parking regularly due to frequent, short business trips. Better value than the short-stay tariff and car always back within minutes of my return.”

Helpful Report

Posted 6 months ago

Holiday Extras is rated 4.4 based on 10,070 reviews