Holiday Extras Reviews

Name: Holiday Extras
Rating: 4.32

4.3 Rating 8,921 Reviews

84 %

of reviewers recommend Holiday Extras

Company Reviews

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Metrics

4.3

Based on 8,921 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Email:

customerrelations@holidayextras.com

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Holiday Extras 4 star review on 21st September 2025

Anonymous

Holiday Extras 3 star review on 18th September 2025

Anonymous

Holiday Extras 5 star review on 20th May 2025

Neil

Holiday Extras 4 star review on 8th May 2025

Marie

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The hotel room did not have views of the runway as stated we were put on a high level floor even though I contacted them direct and advised I had Rheumatoid arthritis also heart failure so walking is an issue for me if I’m in pain the whole reason .I booked this hotel to be near the airport also they have bath tubs which again helps with my pain. As I was travelling with my caregiver it had 2 beds in the room which is perfect. Only problem was no hot water . We advised reception of this they did try to fix it but had to move us to a higher floor still with no runway view but the room was much smaller and only a double bed a little awkward to say the least. I slept on the chair in the room. I did however have hot water to take a bath and easy the pain. When they moved us room they did not change the key so I was locked out the room again going to reception only to be told they had not updated the room change on their systemI was still listed as being in the first room. I had to call my care giver and wake him up to find out the room number. Not a good experience for a disabled person who has to be at the airport at 3.15am Kind Regards Margaret Green”

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Posted 5 months ago

“I used Holiday Extras to book my car parking at Jet Parks 3 at Manchester Airport, the whole process was so quick and efficient I couldn’t believe it, deal done before I shut my tablet down, brilliant, thank you.”

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Posted 5 months ago

“Skyport have been excellent every time used them drivers particularly helpful”

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Posted 5 months ago

“Easy to book airport parking in advance. Always use the Meet & Greet parking as its so much easier and cheaper with no shuttle buses.”

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Posted 5 months ago

“loads of problems”

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Posted 5 months ago

“The car parking couldn’t of been any easier found it with no problems , and the transfer went smoothly as well, and on the return, one phone call and everything fell into place, as great service and very helpful, Would recommend too anyone that needs the service and the hotel is less than five minutes walk away from North terminal”

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Posted 5 months ago

“The whole process of parking the car at Silver Zone at Bristol Airport was very easy. Booking with Holiday Extras very easy”

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Posted 5 months ago

“I paid 68 pounds the food had been there all night it was cold dry over cooked the coffee was not much better we sat there for two hours and the same food was there when we left very expensive for 4 bottles of beer never again what waste of money”

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Posted 5 months ago

“Everything went smoothly, that's all we need”

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Posted 5 months ago

“We booked premium car parking at Newcastle airport. Very easy to use and although our flight home was delayed we didn’t have to pay any extra.”

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Posted 5 months ago

“Fabulous new hotel at Manchester airport with super lovely and friendly staff. Rooms smart and clean with comfortable beds. Great bar too. Parking and checking in went smoothly pick up of car on return was super quick and easy too. Would recommend.”

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Posted 5 months ago

“Excellent service drivers on time for pick up and journey back to airport would thoroughly recommend and certainly use again”

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Posted 5 months ago

“Dropping off was easy, picking up was a bit of a faff. Was sent across to office in middle of car park and was told I had to go up a floor to other office via staircase. Come back down to my luggage and scanned ticket to find my car was on next level. Not exactly meet and greet when you’re messed about. True meet and greet as I remember from years ago is when you were met personally upon departure and arrival.”

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Posted 5 months ago

“Airport Parking made easy. Simply arrive, park, check in your vehicle & walk into the airport terminal. Polite & helpful staff in the Maple office. No waiting on return, vehicle waiting for pick up. No extra Airport drop off fees & Reasonably priced compared to other parking options”

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Posted 5 months ago

“Prices were very competitive and I have used this many times, plus I've a booking for July. Only thing to be careful with us that you've booked the hotel, now you book the carpark, before you pay, make sure that the hotel date is still correct”

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Posted 5 months ago

“I have always had fantastic dealings with this tremendous company who find nothing to be a problem and the staff are very helpful if you have any problems.”

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Posted 5 months ago

“Nice clean hotel with good facilities and simple process to check in and leave your car.”

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Posted 5 months ago

“Everything ran like clockwork.”

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Posted 5 months ago

“Everything perfect”

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Posted 5 months ago

“Easy to book, simple to use. The car park was extremely full when we arrived and we drove about a bit until someone pulled out, but got a space in the end. When we landed and went to get the car it was a different story … loads of spaces!”

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Posted 5 months ago

Holiday Extras is rated 4.3 based on 8,921 reviews