Holiday Extras Reviews

Name: Holiday Extras
Rating: 4.32

4.3 Rating 8,921 Reviews

84 %

of reviewers recommend Holiday Extras

Company Reviews

Questions

Metrics

4.3

Based on 8,921 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Email:

customerrelations@holidayextras.com

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Holiday Extras 4 star review on 21st September 2025

Anonymous

Holiday Extras 3 star review on 18th September 2025

Anonymous

Holiday Extras 5 star review on 20th May 2025

Neil

Holiday Extras 4 star review on 8th May 2025

Marie

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This car park is so easy to use, never had a problem.”

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Posted 5 months ago

“Airparks was simple and effective to use. Location services, transfer buses and the key deposit/pick up made this a very easy. Will definitely use this again in the future.”

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Posted 5 months ago

“I booked a Speedy Shuttle service from Heraklion Airport to Stalis. When I received I received no information on where to find this. Eventually I found a taxi driver had been instructed to take me to Stalis. This was fine and I was pleased. However, for my return journey I received NO information at all on my journey. I phoned every number on your paperwork but no one answered. This meant my last day was spoiled by the stress and worry of this. Eventually I discovered from Orbis that a taxi would collect me at 8pm for my flight. I feel that your admin system is not very efficient and caused me needless worry.”

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Posted 5 months ago

“Parking was straightforward and good value for money obviously slightly longer than collection from the airport but buses ran frequently enough many thanks”

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Posted 5 months ago

“Would definitely use APH Gatwick again. Very smooth process and the driver even assists with getting your luggage on and off the bus!”

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Posted 5 months ago

“Great airport express service.”

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Posted 5 months ago

“Easy booking process, useful information provided, booking details on a card with barcode make it very easy to register at the car park making it quick and seamless process.”

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Posted 5 months ago

“Booked return transfer from Malaga airport to Benalmadena. Everything went very smoothly and was competetively priced, we're very pleased with the service.”

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Posted 5 months ago

“Excellent service by meet and greet at Newcastle airport. Fantastic staff with a friendly approach and very efficient.”

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Posted 5 months ago

“Being able to overnight at the airport before my flight and leave my car at the hotel for the duration of my trip, made my trip both easy and stress-free. This is such a great option, and was cost effective. Also, being able to pre-book my evening meal and my Hoppa transfers in advance was another thing less to have to consider. I will certainly be using this facility again.”

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Posted 5 months ago

“The Meet & Greet service was efficient and easy to use from booking through to car collection.”

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Posted 5 months ago

“Easy to park, friendly bus driver who actually waited for me whilst I was getting my things out of the car. A few minutes ride & we were at the front of the terminal. A little wait for the bus on our return but everything went fine. Definitely use again”

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Posted 5 months ago

“Close to the terminal, works well”

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Posted 5 months ago

“Really great service, friendly staff and very efficient.”

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Posted 5 months ago

“Very efficient. Car ready when we got back. Slick drop off and pick up.”

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Posted 5 months ago

“Ease of process exactly as described. Availability of buses”

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Posted 5 months ago

“Booking in and collection went very smoothly.”

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Posted 5 months ago

“Easy to enter the car park and park. However the bus transfer back from the airport took longer than 12 minutes to arrive (this is what it said on the sign post of how long the bus takes to arrive). This caused big queues and packed busses”

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Posted 5 months ago

“On time very friendly”

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Posted 5 months ago

“quite expensive, driver on the outbound leg was excellent but the driver on the return leg allowed passengers to drop cases in the aisle which was extremely inconvenient to other passengers not to mention dangerous”

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Posted 5 months ago

Holiday Extras is rated 4.3 based on 8,921 reviews