Holiday Extras Reviews

Name: Holiday Extras
Rating: 4.32

4.3 Rating 8,921 Reviews

84 %

of reviewers recommend Holiday Extras

Company Reviews

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Metrics

4.3

Based on 8,921 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Email:

customerrelations@holidayextras.com

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Holiday Extras 4 star review on 21st September 2025

Anonymous

Holiday Extras 3 star review on 18th September 2025

Anonymous

Holiday Extras 5 star review on 20th May 2025

Neil

Holiday Extras 4 star review on 8th May 2025

Marie

Anonymous

Anonymous // 01/01/2019

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“Friendly welcome at Glasgow Skyport, speedy transfer to airport. Bus waiting for us when we arrived back. Driver helped put case on and off rack in bus Excellent service.”

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Posted 5 months ago

“Very friendly”

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Posted 5 months ago

“Manchester drop and go, excellent service for drop off but really long (20 mins +) wait for transfer bus to terminal 2, too far to walk so no choice other than to wait and wait. Coming back the bus was better but key collection totally unmanned, just left to figure it out ourselves. Overall close but no cigars. Holiday Extras were fine as a service provider, but drop and go was meh. Could have been v good with a few tweaks.”

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Posted 5 months ago

“Everything was perfect.”

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Posted 5 months ago

“Very easy to book and park Love using the meet snd greet parking, but we couldn't because we only went for 5 days”

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Posted 5 months ago

“excellent experience, great directions to the site, plenty of spaces. bus was on time and regular. on return off the flight straight onto the shuttle and on our way in no time. Highly recommend”

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Posted 5 months ago

“Easy booking and good value pricing.”

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Posted 5 months ago

“We used The Cambridge Hotel overnight with parking. A favourite of ours for some years and delighted it has reopened again. Service is very good and the shuttle bus works slickly. The Restaurant is also worth trying.”

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Posted 5 months ago

“Happy with service you get”

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Posted 5 months ago

“Overall everything has gone well with meet and greet and I'm impressed with the service. However on my recent holiday I had to book an early flight home. 3 different web sites including holiday extras gave me the same contact phone number. This was incorrect and I couldn't contact them to say I was coming home early. The system needs updating because the phone number required is on the key receipt that is given when the vehicle is dropped off. I didn't think to look at the receipt, because of this I had to wait while my car was collected. Otherwise brilliant service.”

Helpful Report

Posted 5 months ago

“Super simple system, parked up and on the transfer bus to terminal within 5 minutes. Our return journey was just as good, helpful driver, and our car was literally ready and waiting. Easy to find location...would definitely use again”

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Posted 5 months ago

“Hotel great no problem, car parking firm left rear window slightly open and rain got in making rear seat wet, fortunately no damage was done”

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Posted 5 months ago

“All fine and nae bother”

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Posted 5 months ago

“Airparks Drop & Go, has always been good, but it is getting better. Making allowances for the busy periods, the connecting bus services have also improved. Highly recommended.”

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Posted 5 months ago

“Easy to book, very reasonable priced .”

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Posted 5 months ago

“Very good every thing was quick and easy, thank you.”

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Posted 5 months ago

“Airport parking was easy and stress free, good price”

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Posted 5 months ago

“Booking was easy, making changes was easy and despite change of time my car was ready for collection when I got there. very good and friendly service.”

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Posted 5 months ago

“Poor booking experience. Had to contact customer service to get my booking confirmed, which was both frustrating and time wasting. The booking information forwarded to the car park was incorrect and gave the reference number in place of my car registration number. I had supplied this correctly when making my booking. This meant that I was not able to enter or exit the car park automatically and had to contact car park customer support at the gate on both occasions. Again, both frustrating and time wasting.”

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Posted 5 months ago

“Always have a discount for parking, which I use every time I need to👍🏽”

Helpful Report

Posted 5 months ago

Holiday Extras is rated 4.3 based on 8,921 reviews