Holiday Extras Reviews

Name: Holiday Extras
Rating: 4.32

4.3 Rating 8,919 Reviews

84 %

of reviewers recommend Holiday Extras

Company Reviews

Questions

Metrics

4.3

Based on 8,919 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Email:

customerrelations@holidayextras.com

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Holiday Extras 4 star review on 21st September 2025

Anonymous

Holiday Extras 3 star review on 18th September 2025

Anonymous

Holiday Extras 5 star review on 20th May 2025

Neil

Holiday Extras 4 star review on 8th May 2025

Marie

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“In the end it was all fine but a bit stressful for pickup to fly hone. I think it was just a language misunderstanding...so if I hadn't got anxious it would have been 5 stars. The drivers were excellent”

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Posted 5 months ago

“Brittania hotel and parking is fabulous lovely friendly hotel and the airport is a very short walk away”

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Posted 5 months ago

“It never turned up !!! I would like refund”

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Posted 5 months ago

“Simple process to book good accommodation and parking at a competitive orice”

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Posted 5 months ago

“Fantastic service Easy to find Would recommend highly”

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Posted 5 months ago

“Decent price easy to deal with booking”

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Posted 5 months ago

“Lovely staff …so easy Made travelling a doddle”

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Posted 5 months ago

“No messing. Straight in on arrival 5mins to collect key on the road in less than 10min 👍😀”

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Posted 5 months ago

“Efficient and cheapest for car parking”

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Posted 5 months ago

“Parking is fine. Hotel room very tired, filthy carpets. Staff are very helpful.”

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Posted 5 months ago

“The driver who collected us at Gatwick to take us to our hotel near Heathrow was waiting for us and contacted us to give us his location at Gatwick. Once we met he insisted in pushing to luggage trolly to his vehicle and we had a smooth journey to LHR. It all worked very well.”

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Posted 5 months ago

“Was unable to access VIP lounge in Bristol airport”

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Posted 5 months ago

“Went to the wrong car park ended up paying for parking that I didn’t use. Partly my fault but the website implied that it was the Airport Parking and that didn’t really help”

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Posted 5 months ago

“Easy to book. Have tried APH Manchester quite a few times before. Always pleased with their organisation, buses and drivers. Would come back to Holiday Extra and APH again”

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Posted 5 months ago

“Missed our fligh due to accident ,, Paid £130 for car park and told no refund dispite not useing our booking , Would not allow us to change the date for the new flights ,, Very unfair and just want the cash .”

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Posted 5 months ago

“You do not get three hours as they class it from boarding gates open time not flight departure time. I had to put a jacket on as I was wearing a casual crested football shirt (Not an actual football shirt) Food average standard, alcohol, not much choice!”

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Posted 5 months ago

“Gatwick Worth stay and parking was good”

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Posted 5 months ago

“Fantastic ideal car ark in Bournemouth airport”

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Posted 5 months ago

“Hotel is SO close to the airport. Always very comfortable and Parking there so easy.”

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Posted 5 months ago

“Easy access good value and nice food”

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Posted 5 months ago

Holiday Extras is rated 4.3 based on 8,919 reviews