Holiday Extras Reviews

Name: Holiday Extras
Rating: 4.36

4.4 Rating 9,642 Reviews

85 %

of reviewers recommend Holiday Extras

Company Reviews

Questions

Metrics

4.4

Based on 9,642 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Email:

customerrelations@holidayextras.com

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Holiday Extras 4 star review on 21st September 2025

Anonymous

Holiday Extras 3 star review on 18th September 2025

Anonymous

Holiday Extras 5 star review on 20th May 2025

Neil

Holiday Extras 4 star review on 8th May 2025

Marie

Anonymous

Anonymous // 01/01/2019

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“Brilliant, no fuss. Straight in and straight out upon return”

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Posted 5 months ago

“I have used these on many occasions throughout the last few years. Never had a problem, the car park is easy to find and the upper levels always have spaces. Definately recommend 👍🏻”

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Posted 5 months ago

“Excellent communication, easy to find the car park. Great staff”

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Posted 5 months ago

“Easy to find the carpark, staff were very friendly and informative. On arrival back there was a bus waiting and car there ready for us too. Great job!”

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Posted 5 months ago

“So easy use all the time 👍🏼”

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Posted 5 months ago

“Very good service”

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Posted 5 months ago

“Exactly what I needed, very smooth & no complaints complications!”

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Posted 5 months ago

“Stress free, easy to find, park and walk to terminal. Only problem was rain on return but can’t be helped!”

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Posted 5 months ago

“Not crowded”

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Posted 5 months ago

“Stress free experience, exactly what you need before and after a holiday. Drop off was simple, the same can be said for returning to the car. Shuttle bus service was easy and drivers were friendly. Will definitely be using again!”

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Posted 5 months ago

“Fantastic service, very affordable and takes the stress out of vehicle drop off. Definitely would recommend.”

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Posted 5 months ago

“All went smooth , NPR worked well”

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Posted 5 months ago

“Good bus service from park, safe parking”

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Posted 5 months ago

“Probably the best experience yet with Holiday Extras, the price of the car park without the hotel was more expensive than with it, so when it's offered like that it's a no brainer. From parking the car at the long stay at Liverpool airport to the hotel check in was less than 2 minutes. The Hilton hotel is a fantastic option it's literally across the road for the terminal, and with twilight check in care of Jet2, the morning flight was made extremely easy and pleasant.”

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Posted 5 months ago

“Travelodge and sentinel parking perfect for twilight check in.”

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Posted 5 months ago

“I always use meet & greet and have always had the best service. Also I would recommend this service to anyone. Keep up the good work.”

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Posted 5 months ago

“Excellent meet and greet parking by Holiday extras at Sofitel Hotel. Great checkin and such an easy and professional service. Very impressed and will use again - highly recommend,”

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Posted 5 months ago

“Hotel was superb, driver who collected us from airport needed to smile 😃”

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Posted 5 months ago

“Really excellent service. Very pleasant and helpful staff.”

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Posted 5 months ago

“Excellent service car drop off was excellent, and car was at terminal as soon as we got our baggage so no waiting around at all very smooth pick up of car thanks”

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Posted 5 months ago

Holiday Extras is rated 4.4 based on 9,642 reviews