Holiday Extras Reviews

Name: Holiday Extras
Rating: 4.32

4.3 Rating 8,919 Reviews

84 %

of reviewers recommend Holiday Extras

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Metrics

4.3

Based on 8,919 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Email:

customerrelations@holidayextras.com

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Holiday Extras 4 star review on 21st September 2025

Anonymous

Holiday Extras 3 star review on 18th September 2025

Anonymous

Holiday Extras 5 star review on 20th May 2025

Neil

Holiday Extras 4 star review on 8th May 2025

Marie

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“All worked very well, nice hotel, car park can be a bit short of space but you will normally find something. Slight delay leaving the car park due to the need to get checked out of the car park at reception.”

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Posted 4 months ago

“The parking we booked happened exactly as planned. Everything explained clearly, what's not to like?”

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Posted 4 months ago

“Having had our flight delayed by 3.5hrs I was anxious that we have issues leaving the car park. However we had no issues at all. Did not even have use the ticket. Worry over nothing - Thank you”

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Posted 4 months ago

“it's always perfect🤗👍”

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Posted 4 months ago

“Excellent service so easy to use and and customer assistance nearby should you need help.”

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Posted 4 months ago

“We normally book inside close to the airport but it had gone so expensive this time booked at jet 3. It’s better ti just walk across as you have to allow extra time to catch the bus back especially if you just miss one.,same coming back. Next year I will book a taxi I think.”

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Posted 4 months ago

“Easy to book, perfect location and all went smoothly”

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Posted 4 months ago

“Very helpful 👌”

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Posted 4 months ago

“It costs too much to park. Price has doubled in the last 2 years.”

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Posted 4 months ago

“Parking made easy, well organised and the driver who look us back to collect my car couldn't have been more helpful and courteous”

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Posted 4 months ago

“Meet and greet was smooth and trouble free , very easy and would use again”

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Posted 5 months ago

“Car parking was easy to book, updates/communications were received in a timely manner, barrier entry to the car park was seamless, parking was within walking distance of the terminal as described, barrier exit using the ticket was again seamless”

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Posted 5 months ago

“Very smooth, stress free process. Will definitely use again.”

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Posted 5 months ago

“Everything ran smoothly, no problems whatsoever.”

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Posted 5 months ago

“Always use Silver Zone car park when travelling from Bristol Airport. Works really well for us.”

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Posted 5 months ago

“Would have been better if the signage to find you could be better”

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Posted 5 months ago

“Have used Silver Zone several times over the last few years and will continue to do so. Easy drop off and you don't have to wait very long to be picked up on returning.”

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Posted 5 months ago

“We booked 2 weeks car parking at Airpark express and one night in the Birmingham airport Hilton garden resort hotel. Booking was easy, arrived at the carpark, very efficiently shown where to park and straight on the bus to the airport, then a short walk to the hotel. The hotel was fine, no problems at all, and very friendly staff. On return from our holiday, we made our way to Bus stop A, the bus turned up, and the driver was so helpful, he helped every one who was getting off, with their luggage, when we got on he took care of our 2 cases putting then in the storage area, A job I was not looking forward to, as one was quite heavy. took the bus to the stops in the carpark, and dropped us off right by our car. Wonderful service, all credit to the bus driver. This is the second year we have booked this hotel and parking package and it was very good last year, this year was even better.”

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Posted 5 months ago

“Easy problem free parking”

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Posted 5 months ago

“In the end it was all fine but a bit stressful for pickup to fly hone. I think it was just a language misunderstanding...so if I hadn't got anxious it would have been 5 stars. The drivers were excellent”

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Posted 5 months ago

Holiday Extras is rated 4.3 based on 8,919 reviews