Holiday Extras Reviews

Name: Holiday Extras
Rating: 4.34

4.3 Rating 9,160 Reviews

84 %

of reviewers recommend Holiday Extras

Company Reviews

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Metrics

4.3

Based on 9,160 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Email:

customerrelations@holidayextras.com

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Holiday Extras 4 star review on 21st September 2025

Anonymous

Holiday Extras 3 star review on 18th September 2025

Anonymous

Holiday Extras 5 star review on 20th May 2025

Neil

Holiday Extras 4 star review on 8th May 2025

Marie

Anonymous

Anonymous // 01/01/2019

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“Great service and always has buses available. The staff are always friendly and helpful”

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Posted 5 months ago

“Very quick and easy process”

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Posted 5 months ago

“Seamless booking”

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Posted 5 months ago

“I booked a double room at the Hilton including tea. We got two single beds and had to show the payment made a number of times to get a voucher for tea. Tea was limited compared to a lovely wider menu but managed to get a slight change after discussion.”

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Posted 5 months ago

“Easy to use. Regular bus to the airport. Pickup went smoothly as well”

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Posted 5 months ago

“Great! Very quick & easy. Friendly staff.”

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Posted 5 months ago

“Great site , good prices followed by good communication”

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Posted 5 months ago

“Quick & easy check in/out. Located 5mins from T1. Will definitely use again”

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Posted 5 months ago

“The booking process was straightforward forward even when I needed a to alter it. The hotel is easy to get to. The rooms are more than adequate (not 5 star) for what you want. The restaurant food was good but the bar a bit pricey. The big plus is the staff, all very friendly and helpful.”

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Posted 5 months ago

“Didn't like the 20min wait for the bus to pick us up at midnight”

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Posted 5 months ago

“Quick check in. Quick check out. No problems with the car. All good!”

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Posted 5 months ago

“Finding the short stay car park was easy and straightforward, like the previous customer I find the loyalty discounts non existent as I have bern using this facility for a number of years. I would have thought a small discount wouldn’t ho amiss ?”

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Posted 5 months ago

“Range of parking options available but considering I've used the site for a while and have travel insurance with you the rewards/discounts are rubbish for loyal customers.”

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Posted 5 months ago

“Easy and convenient way to book airport parking.”

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Posted 5 months ago

“So cheap, easy and convieniant.”

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Posted 5 months ago

“Everything worked very smoothly and the staff were helpful and friendly. The only slight stress point was finding the Car Park in the first place. Maybe the instructions could be a little clearer.”

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Posted 5 months ago

“Rude staff, no signposts to let you know where to drop keys etc, tight spaces,”

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Posted 5 months ago

“We used this car park for the first time and everything worked very smoothly. The staff were very helpful and we did not have long to wait on the bus at either end of our holiday. It’s not tarmac but rather rough gravel but I would still recommend it and use it again.”

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Posted 5 months ago

“Excellent as usual”

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Posted 5 months ago

“Great service. Easy check in and bus was sitting waiting for us. We arrived back at midnight and again we didn’t need to phone as the bus was waiting again. Easy Peasy.”

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Posted 5 months ago

Holiday Extras is rated 4.3 based on 9,160 reviews