Holiday Extras Reviews

Name: Holiday Extras
Rating: 4.36

4.4 Rating 9,638 Reviews

85 %

of reviewers recommend Holiday Extras

Company Reviews

Questions

Metrics

4.4

Based on 9,638 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Email:

customerrelations@holidayextras.com

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Holiday Extras 4 star review on 21st September 2025

Anonymous

Holiday Extras 3 star review on 18th September 2025

Anonymous

Holiday Extras 5 star review on 20th May 2025

Neil

Holiday Extras 4 star review on 8th May 2025

Marie

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“No problem at all. Found a parking space no problem, near the bust stop. Bus every 10 mins straight to the terminal. On return same story. Would definitely do this way again”

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Posted 5 months ago

“Always use this service, first class.”

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Posted 5 months ago

“I booked a stay and car park at Marriott Courtyard at Gatwick. Very slick and good service. Not sure if because of the time of year my car remained in the car park so easy to pick up on my return.”

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Posted 5 months ago

“Great service from start to finish, easy booking, instant confirmation, easy to add on extras. Parking and overnight stay with ease, all paid for up front which we like. Used many times before and will definitely use again”

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Posted 5 months ago

“First time user at T2 Heathrow and it was flawless. Same level of service as I am used to in T5. Will be back.”

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Posted 5 months ago

“Well organised, good shuttle service and only had to wait 10 mins both ways”

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Posted 5 months ago

“Just so easy & all directions good.”

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Posted 5 months ago

“Easy to book. Good information and directions. Easy to use. Hassle free start and end to the holiday.”

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Posted 5 months ago

“Parking was easy to find and easy to get to didn't have any problems arriving or leaving”

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Posted 5 months ago

“Definitely will be using this method of parking again.”

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Posted 5 months ago

“Easy to get to, friendly service and helpful staff.”

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Posted 5 months ago

“Having stayed at mid-stay car park several times we are happy with everything. When we returned to our car our wing mirror had been pushed in against the car but it wasn’t broken, presumably a neighbouring car had got too close & caught it?”

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Posted 5 months ago

“So easy to book, so well run. Polite staff and lovely drivers. I have used this service so many times. Will always use.”

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Posted 5 months ago

“Used this company many many time and very delighted with the service, park up hand the keys in and hop on the bus service waiting, what more do you want”

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Posted 5 months ago

“Very good nice parking very easy and we loved it thank you 🙏”

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Posted 5 months ago

“Great experience using self park at Luton Airport- no problem at all. Would definitely recommend.”

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Posted 5 months ago

“A really lovely start to our holidays. Food was delicious and plentiful as was the drinks. Wonderful service by the staff very friendly and efficient.”

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Posted 5 months ago

“Very simple process. Everything went well. We did have to wait for 5 mins for our car, but that was perhaps due to Heathrow being very efficient on baggage reclaim and passport control.”

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Posted 5 months ago

“I have been using Air Parks via Holiday Extras for years and never had any problems.”

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Posted 5 months ago

“Was on Time and very efficient.”

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Posted 5 months ago

Holiday Extras is rated 4.4 based on 9,638 reviews